Windows Reliability Monitor

Martin Brinkmann
Dec 26, 2009
Updated • Feb 6, 2017
Windows, Windows 7

The reliability monitor is a control panel application introduced in Windows Vista that provides information about a computer's reliability and problem history.

In other words, it lists issues that may require your attention in a timeline. Issues include among other things applications that stop working, the installation or removal of programs, or drivers.

The reliability monitor displays a timeline (in days or weeks) of five system events that are rated as failures, warnings, and informational.

The five events that are monitored are: application failures, Windows failures, miscellaneous failures, warnings and information.

The easiest way to open the Reliability Monitor is the following method: Use the shortcut Windows-X to load the Control Panel. Type reliability in the search at the top, and select "view reliability history" under Security and Maintenance.

The Windows Reliability Monitor

Here is how the information that the reliability monitor offers can be analyzed in Window.

First, the different categories that are tracked:

  1. Application failures keeps track of processes that stop working.
  2. Windows failures track operating system related errors such as hardware failing or important Windows features not working correctly.
  3. Miscellaneous failures tracks all other failures, for instance those of peripherals.
  4. Warnings are usually not critical, but they may still point to issues. This includes for instance if drivers or applications fail to install.
  5. Information monitors system changes including updates or successful installations.
windows reliability monitor
The Windows 10 reliability monitor interface

The computer reliability and problem history report displays a timeline that is divided into days by default. Each of the events that Windows monitors is listed in its own row with icons indicating that an event occurred during the selected time period.

There is also a graph on top that highlights the PCs reliability score. A score of 10 is the highest that is available indicating great reliability, while the lowest score of 1 would indicate the opposite.

Detailed information on the events is listed in the lower half of the report window sorted by event type.

Please note that the reliability monitor is only listing items as one of three categories there (critical events, warnings, and informational events). Critical events include all three failure categories mentioned above.

The information displayed includes an event name, which can for instance be the name of a process or hardware device, a short summary describing the event, the date and time the event took place, and an option to take action or view additional details about the event.

The information can be sorted by clicking on the table headers. It is furthermore possible to click on any column to display the events for that specific date exclusively.

Events that are monitored are: successful and unsuccessful application installations, processes that stop working, successful or unsuccessful driver installations or application re-configurations.

Depending on the event Windows may propose to search for a solution for the problem online, or display technical information about the event.

The description is usually a good starting point for analyzing issues that Windows recorded. The screenshot above offers a status code for instance which should be very useful when it comes to finding what caused the issue.

There are additional options to view all problem reports at once for a better overview, and to check for solutions for all problems that have been recorded.

The Reliability Monitor is available on all versions of Windows starting with Windows Vista. It can aid users and administrators in discovering specific problems and issues of the operating system.

The online lookup on the other hand does not usually come up with a solution but it can still be worth a try. A search on the Internet usually yields better information on how to resolve a problem listed.

How to use the Windows 7 Reliability Monitor
Article Name
How to use the Windows 7 Reliability Monitor
The guide gives you an overview of the built-in Windows Reliability Monitor application, and how to use it to troubleshoot PC issues.
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  1. Dan Donx said on January 15, 2023 at 10:29 am

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

  14. Raphael Benzo said on September 24, 2023 at 9:52 pm

    I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
    Tank you for your help

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