Microsoft makes Skype exclusive

Martin Brinkmann
Feb 25, 2015
Updated • Jan 4, 2018
Companies, Microsoft

While is mostly about email, it supports chat as well. You can click on the chat icon while you are on the site to display available contacts and options to initiate an audio or video-call with them.

If you open the interface right now, you should see options to connect to your Facebook friends and Google contacts as well so that you can communicate with these contacts on

The default option for those who are wondering is Microsoft's own messaging service Skype.

The company just announced in an email that it will discontinue support for Facebook Chat and Google Chat in

The email, that seems to have only been sent to users who use either Facebook Chat or Google Chat gives no reason for the termination of Facebook Chat on The reason for the removal of Google Chat is Google's discontinuation of Google Talk (Google switched to Hangouts recently).

outlook facebook google
Microsoft email

Hangouts, unlike Google Talk, doesn't use the XMPP protocol.

Microsoft notes that the change won't impact Google or Facebook contacts added to or a Microsoft account as they will remain available.

The company suggests to use Skype for instead saying that it "provides the best experiencing for chatting and making voice or video calls".

While that is debatable, it is clear that Skype will be the only chat option on in the foreseeable future.

The change is rolled out in the coming weeks to all customers.

Microsoft's decision may impact some users as they may need to switch to other services to chat with select contacts (for instance those who don't want to use Skype).

If you check out how Google (on Gmail) and Facebook handle these things nowadays, you will notice that the new implementation is fairly similar to Google's.

The only chat option provided by Google is Hangouts. Facebook is different as it still seems to support making Skype video calls right from its chat interface. It is however necessary to install a plugin before options become available.

It is interesting to note that the Skype software offers Facebook integration. You can use it to see your news feed or contact Facebook friends directly from within Skype after you have linked Facebook to the software. (via ZDnet)

Now You: Are you one or multiple online chat platforms?

Microsoft makes Skype exclusive
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Microsoft makes Skype exclusive
Microsoft announced that it will remove Google Chat and Facebook Chat options from its messaging service

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  1. Earl said on February 26, 2015 at 11:57 pm

    Timeline: Google acquires GrandCentral. M$ acquires Skype. M$ embraces XMPP (sort of). Google rejects XMPP (sort of). M$ rejects Google [IM et al] (and throws in Facebook to boot).

    It’s a real [not-so-much]love[as-hate] fest! Oh, Trillian, where art thou?

  2. Torro said on February 25, 2015 at 7:41 pm

    I have never had the inclination to use or begin using any chat platforms or social media/sites.

    If i want to talk to someone I’ll do it in person or use my phone.

    1. Andrew said on February 25, 2015 at 9:38 pm

      Then why even bother commenting on an article about instant messaging?

      That’s like commenting on an article about a video game stating how you never have and never will play video games.

  3. vux777 said on February 25, 2015 at 6:14 pm

    couple of months ago, FB stopped using Bing translate as default (and only) service for translating posts (if not on native user language). I don’t know which one is using now, maybe something internal…
    probably some agreements ended, and it wasn’t working as they imagined

  4. Jim said on February 25, 2015 at 6:11 pm

    I only use IM at work. It’s a tediously slow way to communicate which is only surpassed in its tedious slowness by SMS text messages. Both are horrid ways to communicate when something more than a quick couple of exchanges are needed. Either send an email or pickup the phone and actually talk to the person. Video chat is okay I guess if you have the bandwidth and can get all the stars to align to actually connect. I know it’s supposed to be easy, but for some reason, it never actually is.

  5. DJ said on February 25, 2015 at 5:07 pm

    It’s been what… 19 years already since the first IM software came into existence (ICQ)? And they multiplied in the years that followed, and now each and every one of them still struggle to work within their own walled gardens only, not even considering to make inter-connectivity between networks work (just like it does with phones, SMS, email…). Oh well.

  6. fifi said on February 25, 2015 at 5:03 pm

    Too many IMs, too many protocols. YahooIM, Hangout, Facebook, LINE, and not including ones that I do not want to sign in anymore… Can’t they all just get along?

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