How To Update Your Samsung Android Device

Martin Brinkmann
Dec 1, 2011
Updated • Dec 1, 2012
Google Android
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27

Looking at my mobile phone usage I can tell that I use the phone primarily for making calls and sending the occasional SMS. I do not use Internet, apps or other fancy stuff that smartphones ship with these days. If I had the choice, I'd buy a phone that comes without camera and all the gimmicks that I do not need.

I received the Samsung GT-S8500 when I renewed my contract with T-Mobile. That was about a year ago and I never bothered to connect the phone to the Internet or see if Samsung has released a newer firmware for the device.

That changed today when I decided to find out how to update the phone's firmware. And since I'm probably not the only one who cannot figure it out in a matter of seconds, I have decided to write a tutorial on how its done.

You need the following equipment to check for and install updates: The Samsung Android phone, the USB cable to connect the phone to the computer, and the Samsung Kies software [here] which handles the updating and other things.

Install Samsung Kies first. This may take a while. The program installs mobile phone drivers and may restart your computer without warning. Next thing that you need to do is to close all open applications on your phone. This is done by holding down the center button on the phone's front until a new screen pops up with an option to close all running applications.

Use the USB cable to connect your mobile device to the computer and select Samsung Kies as the USB connection method. Start the software, the mobile phone should be recognized immediately.

Samsung Kies will search for updates automatically if the computer it is running on is connected to the Internet.

samsung kies firmware update

I'd advise anyone to stop the process at that time to export the phone's settings and data to the PC first. Firmware updates may alter or remove data on the phone and it is always a good idea to make sure you can restore your data if that is the case.

Click Import/Export in Kies, switch to Export and use the Export buttons to backup the phone's data to your computer. You can backup contacts, photos, music, videos, schedule, or to-dos.

samsung kies backup phone

Go back to the basic information tab in the Samsung Kies software after you have backed up your phone's data. Click on the Firmware Update button to start the upgrade.

upgrade firmware

An informational page is displayed next. Samsung offers tips on how to make sure that the firmware update will complete without errors. The company suggests to connect the phone to a power supply, to back up data before the process, to not use the phone during the upgrade and to not connect other devices to the computer in that time.

The process may take up to 30 minutes, but is usually faster. My phone's firmware upgrade took about five minutes.

firmware upgrade

If everything went fine you will receive a success message in the end. The device needs to be restarted (happened automatically in my case). You should now check if the data that you have stored on your phone is still available. If it is not, use the import feature of the Samsung Kies software to upload the data again to your phone.

Have you ever updated your smartphone? If so, how would you describe the process?

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Comments

  1. Albert said on August 18, 2023 at 1:49 pm
    Reply

    Thanks for the tip Martin.

    It is for these kinds of posts that I follow GHacks.

    1. Mike Williams said on August 26, 2023 at 8:55 pm
      Reply

      What’s up with the generic comment, are you a bot?

  2. Tachy said on August 18, 2023 at 3:23 pm
    Reply

    2G?

    Where on the planet is that still in use? I was forced to give up using my RAZRV3 years ago because 2G was phased out by AT&T.

    1. arbuz said on August 20, 2023 at 5:02 pm
      Reply

      Everywhere 3G has been turned off and you don’t have LTE coverage, and believe me there are many developed countries where this is the case and if it weren’t for 2G you wouldn’t even be able to make a phone call.

    2. Doc Fuddled said on August 31, 2023 at 5:55 pm
      Reply

      Maybe I missed it, but I don’t believe tha term “2G” is in the article. Perhaps you are referring to “AGM G2”??

  3. Tachy said on August 18, 2023 at 3:27 pm
    Reply

    @Martin

    Your website has gone insane.

    When I the post button I then saw my comment posted on a different article page. When I opened this article again, it is here.

    1. Martin P. said on August 31, 2023 at 4:39 pm
      Reply

      @Tachy @Martin Brinkmann

      ” Your website has gone insane. ”

      Same here. Has happened several times.

      1. owl said on September 1, 2023 at 3:42 am
        Reply

        @Tachy,
        @Martin P.,

        For over two weeks now,
        I’ve been seeing “Comments” posted by subscribers appearing in different, unrelated articles.
        https://www.ghacks.net/windows-11-update-stuck-fixed-for-good/#comment-4572991
        https://www.ghacks.net/windows-11-update-stuck-fixed-for-good/#comment-4572951
        For the time being,
        it would be better to specify the “article name and URL” at the beginning of the post.

  4. Anonymous said on August 18, 2023 at 11:17 pm
    Reply

    @tachy a lot of non-phone devices with a sim in them rely on 2G, at least here in europe.
    Usually things reporting usage or errors/alarms on something remote that does not get day to day inspection in person. They are out there in vast numbers doing important work. Reliable, good range. The low datarate is no problem at all in those cases.
    3G is gone or on its last legs everywhere, but this stuff still has too much use to cancel.

    Anyhow, interesting that they would put that in. I can see the point if you suspect a hostile 2G environment (amateur eavesdroppers with laptop, ranging up to professional grade MITM fake towers while “strangely” not getting the stronger crypto voip 4G because it is being jammed, and back down to something as old ‘stingray’ devices fallen into the wrong hands).

    But does this also mean that they have handled and rolled out a fix for that nasty 4G ‘pwn by broadcast’ problem you reported earlier this year? I had 4G disabled due to that, on the off chance that some of the local criminals would buy some cheap chinese gear, download a working exploit and probe every phone in range all over town in the hope of getting into phones of the police.

  5. Andy Prough said on August 19, 2023 at 3:04 am
    Reply

    >”While most may never be attacked in stingrays, it is still recommended to disable 2G cellular connections, especially since it does not have any downsides.”

    The downside would be losing connectivity. I spend a lot of time way out in the countryside where there’s often no service or almost none. My network allows 2G, and I need it sometimes. I have an option on the phone to disable 2G, I may do that when I’m in the city and I have good 5G connectivity, but not out in the country.

    I would imagine that the stingray exploits, like most of the bad things in this world, are probably things you will run into in the crowded big cities.

  6. owl said on August 21, 2023 at 3:40 am
    Reply

    I stopped using it in a mobile (Wi-Fi line) environment, so I’m almost ignorant of the actual situation,
    But the recent reality in Japan makes me realize that “the infrastructure of the web is nothing more than a papier-mâché fiction”.
    https://www.ghacks.net/2023/08/17/google-chrome-to-enable-https-first-by-default-for-all-users/#comment-4572402

    It is already beyond the scope of what an individual can do.
    What we should be aware of is the reality that “governments and those in power want to control the world through the Web”, and efforts to counter (resist and prevent) such ambitions are necessary.

  7. Anonymous said on August 26, 2023 at 9:27 pm
    Reply

    Why do you want people to disable the privacy features? Hmmmmm?

  8. Anonymous said on August 27, 2023 at 2:30 am
    Reply

    Now You: do you plan to keep the Ads privacy features enabled?

    I’d like to tell you, but apparently if you make a post critical of Google, you get censored. * [Editor: removed, just try to bring your opinion across without attacking anyone]

  9. Tachy said on August 27, 2023 at 5:15 am
    Reply

    @Martin

    You website is still psychotic. Comments attach to random stories.

  10. John G. said on August 28, 2023 at 2:46 pm
    Reply

    @Martin please do fix the comments, it’s completely insane commenting here! :[

  11. ECJ said on August 28, 2023 at 5:37 pm
    Reply

    @Martin

    The comments are seriously messed up on gHacks now. These comments are mixed with the article at the below URL.

    https://www.ghacks.net/2023/08/18/android-how-to-disable-2g-cellular-connections-to-improve-security/

    And comments on other articles are from as far back as 2010.

  12. Naimless said on August 29, 2023 at 12:57 am
    Reply

    What does this article has anything to do with all the comments on this article? LOL I think this Websuite is ran by ChatGPT. every article is messed up. Some older comments from 2015 shown up in recant articles, LOL

  13. Paul Knight said on August 31, 2023 at 3:35 am
    Reply

    The picture captioned “Clearing the Android Auto’s cache might resolve the issue” is from Apple Carplay ;)

  14. Anonymous said on August 31, 2023 at 9:57 pm
    Reply

    How about other things that matter:
    Drop survival?
    Screen toughness?
    Degree of water and dust protection?

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