Microsoft Hotmail Improved, Keyboard Shortcuts, Personalization

Martin Brinkmann
Jun 24, 2011
Updated • Nov 29, 2012
Email, Microsoft Outlook

If you have a web based email account, chance is that you either use Yahoo Mail, Google Mail or Microsoft Hotmail for that account. There are hundreds of smaller email providers, but those are the big three. Microsoft recently announced new features and improvements for their Hotmail email service on the Inside Windows Live blog.

One of the biggest changes in this new version of Hotmail are additional mouse and keyboard shortcuts. A new menu has been created that appears when a user right-clicks on a message in the inbox. The menu offers a direct link to reply, reply all or forward the selected message. This is in addition to previously supported right-click actions such as delete, move or mark as junk.

Users who like to use keyboard shortcuts whenever possible have now access to a whole new set of shortcuts, taken directly from Microsoft's desktop messaging client Outlook, as well as the online email services Gmail and Yahoo Mail.

Users of Outlook, and those who switched from Gmail or Yahoo Mail to Hotmail can now use keyboard shortcuts that they are already familiar with. Popular ones include:


  • To do this - Press this
  • Delete a message - Delete
  • Create a new message - Ctrl+N
  • Send a message - Ctrl+Enter
  • Open a message - Ctrl+Shift+O
  • Print a message - Ctrl+Shift+P
  • Reply to a message - Ctrl+R
  • Reply all to a message - Ctrl+Shift+R
  • Forward a message - Ctrl+Shift+F
  • Save a draft message - Ctrl+S
  • Flag a message for follow up - L
  • Mark a message as junk - Ctrl+Shift+J
  • Mark a message as read - Ctrl+Q
  • Mark a message as unread - Ctrl+U
  • Move to a folder - Ctrl+Shift+V
  • Open the next message - Ctrl+.
  • Open the previous message - Ctrl+,
  • Close a message - Esc
  • Search your email messages - /
  • Check spelling - F7
  • Select all - S then A
  • Deselect all - S then N
  • Go to the inbox - F then I
  • Go to your Drafts folder - F then D
  • Go to your Sent folder - F then S

Gmail, Yahoo Mail

  • To do this - Press this for Gmail shortcut - Press this for Yahoo! shortcut
  • Delete a message - # - Delete
  • Create a new message - C - N
  • Send a message - None - Alt+S
  • Open a message - O - None
  • Print a message - None - P
  • Reply to a message - R - R
  • Reply all to a message - A - A
  • Forward a message - F - F
  • Save a draft message - Ctrl+S - Ctrl+S
  • Mark a message as junk - ! - None
  • Mark a message as read - Shift+I - K
  • Mark a message as unread - Shift+U - Shift+K
  • Move to a folder - None - D
  • Open the next message - J - Ctrl+.
  • Open the previous message - K - Ctrl+,
  • Close a message - U - Esc
  • Search your email messages - / - S
  • Select all - * then A
  • Deselect all - * then N
  • Go to the inbox - G then I - M
  • Go to your Drafts folder - G then D
  • Go to your Sent folder - G then T

All keyboard shortcuts work at the same time, which means that you can either press the delete key or # to delete a message, or Ctrl-n, c or n to create a new message.

You find all supported keyboard shortcuts here.

Hotmail users can now customize their email messages by setting a default font and personal signature for all email messages. Here is a video that demonstrates the new features.

What's your take on the new Hotmail features? I really like the new keyboard shortcuts as they tend to speed things up considerably.


Tutorials & Tips

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  1. JMGG said on January 19, 2012 at 8:25 am

    You said that Outlook isn’t your main email client, so which is your main one?

    1. BalaC said on January 19, 2012 at 9:42 am

      I think its thunderbird

    2. Martin Brinkmann said on January 19, 2012 at 10:15 am

      It is Mozilla Thunderbird.

  2. Salaam said on September 24, 2012 at 9:52 pm

    Awesome! This actually solved my problem… what a stupid bug.

  3. Claud said on December 19, 2012 at 2:08 am

    If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.

    1. Lynda said on February 12, 2013 at 3:37 pm

      THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!

    2. Chad said on November 20, 2018 at 4:24 pm

      Solved my issue! 6 years later and this is still problem…

    3. Ivan X said on January 21, 2021 at 4:50 pm

      Fantastic. Thank you. Size did the trick.

  4. Andrew said on October 26, 2013 at 7:06 am

    This solved my Outlook problem, too. Thank you. :)

  5. Charles said on December 7, 2013 at 7:23 pm

    Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.

  6. garth said on November 7, 2014 at 7:13 pm

    You are a god – thank you!

  7. Faisal said on February 9, 2015 at 10:09 am

    thanks a lot…. work like charm.. :-)

  8. Simon said on March 24, 2015 at 11:36 pm

    Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers

  9. Olu said on April 14, 2015 at 1:35 pm

    Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
    Thank you

  10. Coenig said on July 23, 2015 at 7:36 am

    Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)

  11. Fali said on January 20, 2016 at 4:19 pm

    Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.

    1. MIki said on January 10, 2019 at 11:54 am

      I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!

  12. Christina said on January 20, 2016 at 6:14 pm

    Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007

  13. Oz said on July 22, 2016 at 3:20 pm

    Great tip! Thanks!

  14. Tracy said on September 1, 2016 at 4:48 pm

    Worked for me, too – thank you!!!

  15. shawn said on September 9, 2016 at 10:25 am

    It’s Worked for me, too
    thank you very much!

  16. Jari said on October 31, 2016 at 11:53 am

    I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!

  17. Michel H said on November 30, 2016 at 11:08 pm

    Thank you so much. Solved!
    Considering you published this in 2012, incredible not been debugged by Microsoft.
    Thank you again. M

  18. Ziad Bitar said on January 9, 2017 at 2:00 am

    This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.


  19. Anonymous said on February 15, 2017 at 5:24 pm

    Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.

  20. Rochelle said on March 6, 2017 at 11:59 am

    Thank you, this worked !!!!

  21. anom1234 said on May 20, 2018 at 11:20 pm

    Man, you are a fucking god. Thanks a lot, what an annoying bug!!

  22. JC said on October 12, 2020 at 2:14 pm

    Awesome, this post solved the issue. Many thanks!

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