The image [...] cannot be displayed, because it contains errors
I recently ran into the error message "The image [...] cannot be displayed, because it contains errors" twice in the last day and I was wondering if it was related to my new computer or a coincidence because I never encountered that error message in Firefox before. Internet Explorer 7 is displaying the images fine and I have yet to install Opera 9.5 to test it with that browser as well but I suspect it will render it fine.
For anyone who wants to test the images in their browser, they are here and here. I was not able to come up with a solution yet, the second image was displaying fine after a few tries but it seems to be caught in an endless loading loop. The image is displayed completely but the loading bar is still loading something, not sure what it is. Saving the images and viewing them in Windows turns out to be working fine without any issues.
A quick research seems to suggest that those images have been saved using CMYK encoding and not the usual RGB encoding. It turns out that Firefox is having problems displaying images that have been encoded this way and cannot display them properly, hence the error message The image [...] cannot be displayed, because it contains errors when trying to load such an image.
Update: I have tested both images in a newer versions of the Firefox web browser and both display fine and without issues in it. It seems that Mozilla has fixed the error in an update released for the web browser.Advertisement
Check your firewall filter settings. I could’nt read some images as well, reading only [AD-IMG]. When I switched my firewall off, they were all viewable.
I’m using the latest Firefox 3 nighthly/trunk build and both load just fine.
Seems to me that this problem Firefox is having has only started recently.
Both images worked fine for me.
well, i’m using firefox 18.104.22.168 and i’ve no troubles opening both of the images you talked of. additionally, i also wasn’t caught in an endless loading loop so far ;) i opened the images with IE6 and IE7, no problems….
which firefox version are you using currently?
No problem here reading above linked images. Firefox 22.214.171.124 on XP SP3 with KIS 2009.
I have no idea of the problem you’re encountering, Martin. Since Keule mentions same symptom and firewall implication, it could be that I guess.
Do you read this message in a new window or right-clicking on the image property ? In the second case I think that Firefox tries to read the alternative test of the image but because the image is not in an HTML page (not tag IMG present), it produces this strange message.
Thanks guys, I discovered part of the problem. I imported the Firefox settings from my old computer to my new one and forgot to change the temp directory. It was located on a drive that did not exist on the new computer.
Now I get the endless loading loop on both images but at least they are shown now ;)
i experience this problem from time to time when i click on an image link and before the image starts loading (if it loads in the same tab) i click on another image link
ive experienced it since firefox was 1.0 so i dont think its a recent problem
right now using firefox 126.96.36.199 without firewall your images load ok
anyone knows why sometimes when i drag an image on a web directly to a folder on my computer the file its 0 kb? if i use “save image as” the image saves ok
I’m running Firefox 188.8.131.52 with Windows Vista and ZoneAlarm firewall – no problems viewing the images.
easy man, just chage the DPI to 150 or less thats all
I’ve been getting this problem since the latest automatic update for firefox. Something in the latest build I think caused it.
First picture loads, second one gives that error.
Checked with Firefox 3 Beta 5, loads without errors.
Both images worked fine for me.
Firefox 184.108.40.206 on Win Vista and Norton 360.
Maybe a plugin is the problem, but not firefox itself.
@Wokkel Well spotted, mate! I have just disabled all of my image related extensions & it’s good to go! Now the laborious task of figuring out which one is the culprit.
Ugh! Just re-enabled all of them & it’s still working. Which is good, but I haven’t found the culprit or the combination.
That’s the way it goes, I s’pose.
I had the same issue recently start in Firefox. I went thru my add-ons, one by one. I found that it was the Skype Extension that was giving me the issue. I disable that, and all images now display fine.
Eyebee that was it ! The Skype extension was automatically installed by Skype and after uninstalling the Skype extension the images are loading fine.
Firefox 3 beta 5 shows both images just fine in Kubuntu 8.04.
Yes F3 b5 Kbuntu 8.04 here is just fine too. It was the Skype Extension for firefox in Win that was causing the issue for me.
Yes! I also uninstalled the Skype extension as part of the process because I didn’t want it. Thanks, everyone.
Uninstalling the firefox Skype extension fixed it for me as well. Thanks.
Just uninstalled the Skype extension as well. I installed skype a few days ago and since then been getting all sorts of loading errors with FF. Some pages reloading infinitely or randomly as well as the “this image cannot be displayed” rubbish.
I don’t even recall being asked if I wanted to install that extension, but I guess I was.
What exactly does it do apart from break FF?
It converts all recognisable phones numbers into links that you can use Skype to call them.
BTW, it also broke PDF’s as well as images.
It was the Skype extension for me, un-install the skype extension and then it’ll work!
Thing is, until the latest FF updates, that Skype Extension worked fine for me. I used it sometimes too.
My problem just started recently too with version 220.127.116.11 I disabled my Skype extension and problem solved…
Yep!! disable the Skype extension and its solved.
Win XP Pro SP3 (Clean insall)
I have the same image problem and it only started with firefox beta 5 version 3. works fine in firefox2 and ie. ill try the skype thing
same problem here, same solution.
looks like the skype extension must be recoded for FF3.
yay, thanks for the firefox tip, after uninstalling it now works fine! :-)
The problem was the Skype Extension. Curse that damn thing!!! Uninstalled it and now everything looks fine. Thanks!!
I had the same problem and it turned out to be the Skype Extension. I turned it off, restarted Firefox and now the images work just fine!
yep, Skype is the evil one here.
BOO Skype! Same issue with me, and now fixed thanks to this thread! Well done ppl *thumbs up*
Wow, thanx or much guys. It was Skype. I was having the same problems
perl program that “cleans” cmyk images using Image::Magick
Yea, I disabled skype and it works now, Thanks guys!
Guys, skype add-on sucks, thanks a lot I would never suspect on that, but I just erase it and everything is working fine
Skype was also the bugger for me, thanks a lot guys :) was really annoying me
Skype extension was the culprit for me as well.
Damn Skype! Me too :) Tnx
Thank you, thank you, thank you. Skype was it.
Glad I found the cause, but I’d like it to be cured at some point, as I actually find the Skype extension useful, as I use SkypeOut.
Everything is because of the errors of some extensions such as skype add-on in firefox, simply just turn them off or uninstall and everything will be ok!
the Firefox gif loading glitch was a frustrating problem. Thanks Eyebee (and others) and thanks google!
Yep… it was the damn skype plug-in… thanks folks!
I disabled the Skype addon and now it works. I remember having upgraded to Skype V18.104.22.168 lately and the problem started at about the same time.
Skype addon was the issue for me also, thanks for the help!
Disable Skype addon and problem solved for me! Yippee!
I disabled it rather than uninstalled it so that maybe an update to that addon might smooth over this problem… I actually like the addon when it worked…
Yep, skype for me as well. Simply disabling worked. Thanks for the help!
I don’t have Skype, but I get this same exact error message. After checking which add-on is causing the problem, it was determined that the “Content Preferences” add-on is causing the problem. If you have this add-on, I suggest disabling it or uninstalling it and see if it works for you.
I have same problem. But, no skype AND the images are not CMYK but RGB (including your header.jpg) I’m runnig Fedora FC9 with Firefox 3.06 (just upgraded)
I have created page in asp.net using C#. That page is containing image control. i loaded the images from database. The image is display in Internet explorer 6. The Same image page does not display in higher version of IE and Firefox. Please tell me what is the reason for that and tell me the the solution. Please Mail me.
Strangely, I just had this problem in Firefox 13.0 (though IE 8 and Google Chrome 19.0 also have the same problem). The image in question is http://commons.wikimedia.org/wiki/File:Earthlights_dmsp.jpg, but it only happens with the basic thumbnail size selection (800px), all other sizes show without problems, even the huge original image (16,384 Ã— 8,192 pixels), which I didn’t care load wholly.
I don’t have Skype at all, and the CMYK solution would be strange since the problem only occurs with just one thumbnail size.