The image [...] cannot be displayed, because it contains errors

Martin Brinkmann
May 5, 2008
Updated • Dec 7, 2012
Firefox, Image

I recently ran into the error message "The image [...] cannot be displayed, because it contains errors" twice in the last day and I was wondering if it was related to my new computer or a coincidence because I never encountered that error message in Firefox before. Internet Explorer 7 is displaying the images fine and I have yet to install Opera 9.5 to test it with that browser as well but I suspect it will render it fine.

For anyone who wants to test the images in their browser, they are here and here. I was not able to come up with a solution yet, the second image was displaying fine after a few tries but it seems to be caught in an endless loading loop. The image is displayed completely but the loading bar is still loading something, not sure what it is. Saving the images and viewing them in Windows turns out to be working fine without any issues.

A quick research seems to suggest that those images have been saved using CMYK encoding and not the usual RGB encoding. It turns out that Firefox is having problems displaying images that have been encoded this way and cannot display them properly, hence the error message The image [...] cannot be displayed, because it contains errors when trying to load such an image.

Update: I have tested both images in a newer versions of the Firefox web browser and both display fine and without issues in it. It seems that Mozilla has fixed the error in an update released for the web browser.


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  1. Ken Saunders said on January 27, 2014 at 10:28 am

    I read your article for JPEG & PNG Stripper (tried the program), and that seems to work pretty well.

    I don’t use (as far as I know) any of CNET’s sites or services any longer.

    Metability Software’s website >
    Metability ® QuickFix for Microsoft Windows® ( previously known as FileMind® QuickFix)

    I downloaded it, but I haven’t installed it.

    Thanks for the info and article.
    See, I don’t just come here for the Firefox content.

    One more thing, I like being logged in here and not having to fill in info to comment. :)

    1. Martin Brinkmann said on January 27, 2014 at 2:30 pm

      The reason why I did not post the site link directly was that Bitdefender blocked the site for me. That’s also the reason why I wrote today’s second article, ha ;)

      1. Ken Saunders said on January 27, 2014 at 2:43 pm


  2. GK said on January 27, 2014 at 9:45 pm

    I use Imagemagick’s Mogrify from the command line.

  3. Design Instinct said on January 28, 2014 at 6:56 pm

    Photo Demon is a cool portable image editor/batch processor. It has a default setting in options to strip some or all of the EXIF data. Once set, you don’t have to remember to strip your data each time.

    Version 6.2 is coming out soon. You can test out the beta. He’s getting rid of the MDI interface.
    Also going to be fixing a bug with high DPI mice. 6.2 crashed on me due to this.

    6.0 is rock solid though. Very nice program.

    Martin, you may want to review it.

  4. ozone333 said on February 1, 2014 at 6:02 pm

    The download link from CNET only provides a stub installer. The way I used to get the actual file without the stub installer was to go to .

  5. webfork said on May 24, 2015 at 10:08 pm

    FileOptimizer also zaps JPEG and PNG metadata: … as well as cutting down dramatically on file size.

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