Microsoft Software Repair Tool for Windows 10

Martin Brinkmann
Aug 20, 2016
Updated • Jul 5, 2017
Windows, Windows 10

Software Repair Tool is a free program for Windows 10 by Microsoft that you may be asked to run when contacting Microsoft Support.

It has been designed to run a series of checks and fixes on a machine running Windows 10. The tool provides little information about what it does.

In fact, the first screen is more or less useless when it comes to information about the program's functionality.

It states: Fix Software Problems. Having trouble with your Surface? This tool will make sure it's up to date and help find and fix software issues.

You may run the troubleshooting tool on non-Surface devices running Windows 10.

Microsoft Software Repair Tool for Windows 10

microsoft software repair tool

Once you accept the license agreement -- after having read it carefully of course -- and click on the "proceed to scan and fix" button, the repair process is initiated automatically without option to stop it using the interface at that point.

The screen that opens highlights some of the operations the program will execute:

  1. Repair System Components and detect corrupt files.
    1. Create System Restore Point.
    2. Resync System Date and Time.
    3. Reset System Settings.
    4. Reinstall System Applications.
  2. Repair system corruption (this may take some time).
  3. Windows Update.

The information provided give a general overview of the program, but lacks details or options to run only some of the repair options but not others.

Obviously, you may not want all system applications to be reinstalled, or all system settings to be reset, if you uninstalled those apps or modified system settings.

Ramesh over on Winhelponline analyzed what the Software Repair Tool does when it is run. Among the many operations, most not mentioned on the start page are:

  • Reset Winsock, proxy settings and firewall settings.
  • Reinstall all built-in app packages using PowerShell.
  • Reset WSUS cookie/authorization.
  • Reset Windows Store using wsreset.exe.
  • Runs Windows Update / Automatic App Update scheduled task.
  • Register several dll files.
  • Component cleanup using DISM.
  • Repairs Windows image using PowerShell/DISM.
  • Restores default power sheme.

Microsoft's Software Repair Tool looks to be something that sits between doing a restore/reset of the system, and running individual repair operations.

While it may appeal to users because of its simplicity, it may be overkill depending on the issue that you experience.

If you can pinpoint the issue to a specific component or feature of Windows 10, then it may make sense to run repair tasks that concentrate on restoring that component's or feature's functionality.

If you have modified system settings or removed apps, something that you may have done for instance if you value your privacy, then you will have to make those changes again after running the Software Repair Tool.

It may be a good idea to run a full system backup prior to running the application so that you may be able to restore the state of the operating system if the repair tool does not resolve the issue or issues you are experiencing.

software image
Author Rating
3 based on 24 votes
Software Name
Software Repair Tool
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  1. chesscanoe said on August 26, 2016 at 6:20 pm

    It’s interesting to see the tool uses Powerpoint but I saw an article showing Powerpoint for Win10AE with current updates breaks Powerpoint. It may be fixed next week.

    1. Martin Brinkmann said on August 26, 2016 at 7:06 pm

      I think you mean PowerShell.

      1. chesscanoe said on August 27, 2016 at 2:12 am

        Yes, sorry for the name confusion in my reply.

  2. handydandy said on August 25, 2016 at 11:16 pm

    Martin Brinkmann should remove this info and links. Pretty fishy and definitely not MS!!!

  3. disappointed browser said on August 21, 2016 at 8:11 pm

    @Mods. NSA biggest leak has just happened a few days ago:
    BLATSTING, BANANAGLEE and BANANABALLOT NSA Implants are now free to be modified into undetected new versions (but were the old versions even blacklisted ??)
    That’s BIG news, so… No article?

  4. Deep Guy said on August 21, 2016 at 5:30 pm

    How many users bought and actually turn on a Surface by Microsoft?

    AKA.MS is MS, but the shorteners have many stories of hijacking in the past.

    A simple MS-alike WECOME! page and a malware download are right here in my opinon.

    This ‘tool’ is dubious in what it does, but who cares? Who uses Surface?

    1. Tim said on August 22, 2016 at 5:22 pm

      The guy who took the screenshot, obviously. Di di di.

      1. Gary D said on August 22, 2016 at 7:16 pm

        @ Tim

        Nice comment ! : ))

  5. anon said on August 21, 2016 at 2:53 pm

    It’s a leak. Someone found it on Microsoft’s servers but Microsoft has never officially released the tool as it’s not meant for the public.

    Its UI is similar to the Microsoft Surface Diagnostic Toolkit as well.

    1. Corky said on August 21, 2016 at 3:15 pm

      That seems more than likely, it seems like a last ditch tool, the sort of thing that maybe worth giving a go if you were planning on reinstall the OS anyway.

      1. anon said on August 21, 2016 at 9:41 pm

        The URL redirects to
        The domain also belongs to Microsoft:

        This tool, according to ZDNet’s Ed Bott, is only meant for internal use. It was created by someone from Microsoft’s Mobile Oy division (Nokia) and this URL further proves that connection. Mark Hazard linked the article above, in case you’re interested.

      2. T J said on August 21, 2016 at 5:06 pm

        Which begs the question.
        Did someone hack the MS servers or did an MS employee post the link on the Internet ?

        If MS has been hacked, then all users could have major problems.

        If an MS employee posted the link then he/she must have extended server priviliges to download the file to a personal PC/Laptop. If so, that is worrying. The MS server storage security must be very leaky.

  6. Owl said on August 21, 2016 at 4:35 am

    fena: Why? He is telling people about the tool, and also showing them finer control methods if they want.

  7. Anonymous said on August 21, 2016 at 3:42 am

    You do realize this is a hack that should never have been done. It does very dangerous and unpredictable things

  8. fena said on August 21, 2016 at 3:37 am

    Martin I think deleting this complete story would be wise.

    1. Sais said on August 21, 2016 at 2:13 pm


  9. Wayne Ruppersburg said on August 21, 2016 at 3:35 am

    Caveat emptor….let the buyer beware on this one! And “If it aint broke don’t try to fix it” especially with third party questionable software claiming to be Microsoft approved!

  10. tervit said on August 21, 2016 at 2:28 am

    Me< I am suspicious, several websites recommending with a link, including this one, the link is not to Microsoft. Watch out folks.

    1. Corky said on August 21, 2016 at 10:11 am

      If the link isn’t to Microsoft then maybe someone should tell them their servers have been hacked as a whois lookup shows the domain is owned by…

      Registrant Organization: Microsoft Corporation
      Registrant Street: One Microsoft Way
      Registrant City: Redmond
      Registrant State/Province: WA
      Registrant Postal Code: 98052
      Registrant Country: US
      Registrant Phone: +1.4258828080
      Registrant Phone Ext:
      Registrant Fax: +1.4259367329

      1. anon said on August 21, 2016 at 3:07 pm
        Reply is an URL shortener that Microsoft uses, like in the company’s official Twitter accounts. It’s 100% legit.

    2. Martin Brinkmann said on August 21, 2016 at 5:56 am

      Checked the tool on Virustotal and it came up clean.

      1. satrow said on August 21, 2016 at 8:23 am

        VirusTotal’s File detail tab:

        ” Authenticode signature block and FileVersionInfo properties
        Copyright © 2015 Microsoft Mobile Oy

        Product Software Repair Tool
        Original name SoftwareRepairTool.exe
        Internal name SoftwareRepairTool.exe
        File version 1.3.22202
        Description SoftwareRepairTool
        Signature verification Signed file, verified signature
        Signing date 10:12 AM 8/9/2016
        [+] Microsoft Corporation
        [+] Microsoft Code Signing PCA
        [+] Microsoft Root Certificate Authority
        Counter signers
        [+] Microsoft Time-Stamp Service
        [+] Microsoft Time-Stamp PCA
        [+] Microsoft Root Certificate Authority”

  11. CORPORATE SHILL said on August 21, 2016 at 12:57 am

    Moreover, is used as a spoof-alike url, as it is not microsoft but looks like it. It is used by M$ akamai trackers and more. Feel free to lurk on it with robtex or and aren’t shorteners only, they do more…

  12. George said on August 20, 2016 at 11:36 pm

    If you need something like this, go for the proved and excellent Windows Repair (

  13. Wayne Ruppersburg said on August 20, 2016 at 10:45 pm

    Caveat emptor….let the buyer beware on this one! If it aint broke don’t try to fix it, especially with third party software claiming to be Microsoft approved! “you may be asked to run this when contacting Microsoft Support” don’t you believe it.

  14. Bill said on August 20, 2016 at 9:36 pm

    This is not up to your usual standard. Better vetting required!

  15. Objectively Optimistic said on August 20, 2016 at 9:25 pm

    Who will use this outside of a psychiatric hospital?

    NOTE: I have been into and do not want to have fun with madness,
    yet that’s the only plausible option about the users of such SOFTWARE REPAIR TOOL.

    On a sidenote: Some tools named by Snowden have been released. It’s a pack from 2013 and some tools are still unpatched today. Bear with me now. Your PC asks to browse to You contact a DNS server first, then hosting server.

    What these servers run? Are they into a corporate LAN/WAN? Surely for DNS, almost. And most probably for site hosting. So, in the internet your request can be observed with traceroute and right now some of those corporate servers can be running a flawed firewall/router/cisco device.

    Everything that goes out your PC can be observed. Plus, with windows 10, you are shouting online when you open the browser, when you create a document and so on.

    Let’s repair Windows… What does this do? Who knows? There’s a fancy logo, so let’s click on it… Like in Facebook, share in twitter, you gullible customer.

    1. satrow said on August 21, 2016 at 4:14 am

      Simple check: whois. being the host site linked to. You might get brave and download it just to upload to virustotal and work through their results, you might be surprised.

      Yes, perhaps this tool is a little outdated, maybe not suited to W10 1607, perhaps it can cause more damage than it’s worth.

      When you’re on day 9 of a 10 day rollback period, of which you’ve battled for 5 days against a Windows that freezes or completely locks up, seemingly on a whim or as soon as your back is turned, whilst leaving absolutely zero logs or other troubleshooting clues that can be used, what do you expect, really?

      There’s nothing else helpful on offer that ties in with your hardware setup and OS/data setup, in ~24 hours your rollback period has timed out, leaving you completely stranded with an OS that’s as useful as a chocolate teapot.

      MS is to blame for people risking these ‘fixes’, had Insider’s feedback been passed up the line and taken seriously, AU would still be doing the Beta rounds – or already fixed up before it was released as the finished article.

  16. Mark Hazard said on August 20, 2016 at 9:00 pm

    Ed Bott warns against this tool on his blog on ZDNet. It may cause more problems than it cures.

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