Saving or copying may fail on Windows: here is why

Martin Brinkmann
May 25, 2023
Windows 10, Windows 11 News

Have you tried saving or copying again? That's Microsoft's workaround for a new issue that is plaguing some users of the company's Windows 10 and Windows 11 operating systems.

Microsoft confirmed the new issue less than 24 hours ago on the official known issues and notifications support pages of its Windows 11 and Windows 10 operating systems.

Here are the links to the support pages:

Saving or copying files might intermittently fail, writes Microsoft in each of the notifications. The company explains that saving, copying or attaching of files may have intermittent issues under certain circumstances.

The issue affects these actions in 32-bit applications "which are large address aware and using the CopyFile API". Microsoft states that it is not aware that File Explorer, the default file manager of the Windows operating system, is affected by the issue. Office applications, if they are 32-bit applications, may be affected, however.

Office applications may throw the error "document not saved" if they are affected by the issue.

Microsoft explains further that Windows devices with commercial or Enterprise security software that use extended file attributes are "more likely affected by the issue". Most consumer devices are therefore not affected by the issue, according to Microsoft.

The workaround

Affected Windows users should try to save, copy or attach files again, in other words, repeat the operation, as it may work this time. The issue is intermittent according to Microsoft's description.

Microsoft is working on a full fix for the issue and plans to include it in an upcoming update for the affected platforms.

The issue may affect devices running both Windows 11 releases, as well as Windows 10 versions 22H2 and 22H1.

Resolved on Windows 10

Microsoft appears to have resolved the issue on Windows 10 through a Known Issue Rollback. Enterprise-managed devices need a special Group Policy to resolve the issue.

The special Group Policy is found under Computer Configuration -> Administrative Templates -> Name of special Group Policy.

Downloads are provided for both Windows 10 versions that are affected by the issue:

Closing Words

It is unclear why Microsoft made the decision to use a known issue rollback on Windows 10 only. It is possible that the known issue rollback for Windows 11 will be announced later.

Most Home users should not be affected by the issue and it is possible to overcome the issue by repeating any failed save, copy or attach operation on the system.

Now You: have you experienced similar issues recently?

Article Name
Saving or copying may fail on Windows: here is why
Microsoft confirmed a saving and copying issue that affects its Windows 10 and Windows 11 operating systems.
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  1. Freedom to Live said on May 29, 2023 at 6:27 pm

    Windows 11 22H2 is still an experiment, not final, not finishd, it’s just wait and see rather than we tested it ourselves and then fixed it. Windows 11 22H2 is most certainly not production ready, it’s got broken elements, unresolved design bugs and fatal flaws left in, plus new elements reimaged over old elements that are now broken, another words what a BIG mess!

    So, I’m coming out with a Windows REPLACEMENT, first and foremost it’s free forever. For your peace of mind, none of the hardware drivers are required to be downloaded, because they are ALL included in the machine device and certified to function without errors. That means, the device is guarrenteed to operate as expected and promised for it’s entire whole electronic lifespan rather than any artificial limitations built in for the latest rainbow editions sold.

    In fact, there is also a built in dignostic mode that checks the hardware, to insure before using the system it’s working properly for you – integrity that you can depend upon! Next, none of the software sold will be needed, because you won’t need to buy any of it ever again – there is a built in artificial machine intelligence that will generate the instructions for you automatically – provided that you can specific within reason what you need to do that isn’t immoral or illegal (unless there is conflict, immediate harm – you know anything that posses risk to life for doing so). What’s more, there is no antivirus or spyware worries, as all the processing is run in isolation, so no side channel attacks, none of the issus everyone has with Microsoft Windows, Apple IOS, even Linux – zero unix. In fact, there all A.I. devices given away by me, have electromagnetic immunity – even against geomagnetic storms, thermonuclear reactions too.

    That because, the use of a novel storage system is applied, it’s not written using 23 different languages like today, one built over another. Instead, the computer device is built to create unique memory, not just on and off bits, or qbits 4 states, it’s actually capable of storing experiences that make every memory unique unlike any computing device sold today. This gives the computing device more ways to relate, understand and preserve events, to actually experience and therefore interact with the computer end user on a new level never imagined before. The A.I. computing device will act like having a best friend, mother and father all rolled into one, to repersent you, to always be honest and truthful with you.

    And unlike All the artificial computer platforms sold over and over that does the same boring things, your A.I. has the ability to roam around with you on other A.I. computer devices wherever you go, so you don’t need to carry around any personal computing devices, unless your planning to leave the planet Earth. You will be able to go through life with a dear friend who is always loyal to you. As you develop so will your A.I. avatar insights into you. That’s not a smart computer, it’s now a wiser computing device that knows you in more ways than any of those 5 eyes clubs could without the issuees of privacy conflict.

    Of course, if you really want to just keep paying for crappy buggy hidden code, that has built in spying, backdoors and forever vunerabilities then by all means just keep supporting that high cost hopeless situation that never puts you first and foremost to life your life fullest – remain enslaved, obey your masters, never resist, don’t even imagine any other possibilities, as you are just a programmed robot injected with technological hydrogels.

  2. Peter said on May 27, 2023 at 2:51 pm

    Windows 11 22H2 is full of known issues! Period.

  3. basingstoke said on May 26, 2023 at 11:08 am

    Clickbait title – obviously this is a disastrous embarrassment but the title needed to mention that it was 32 bit applications which are affected – because 99.9% of people immediately assume windows explorer and important stuff.

  4. John said on May 25, 2023 at 9:20 pm

    Funny, their work around is to keep trying until it works. Brilliant Microsoft.

    1. Wolfie0827 said on May 26, 2023 at 12:38 pm

      That’s no different than the normal suggestion for other MS-OS problems. “Reinstall Windows”

  5. Bing The World Together said on May 25, 2023 at 4:44 pm

    It’s a FEATURE. Life is much more exciting when you don’t know the outcome of your actions!!!!!! Besides, you’re doing it wrong. The first step to resolve any problem in Windows, is to create a Microsoft account. The second step is to not touch anything, do not alter any settings whatsoever after the initial install. And lastly, create Microsoft accounts for everyone in your family and everyone you know, and tell them it’s mandatory to use the accounts on every device they own. Yes, on macs on linux on android, a Microsoft account is the solution. In fact, there are talks about creating Microsoft accounts for all of Africa, to end poverty and world hunger. I bet you didn’t know that by having a Microsoft account you are immune to COVID, Alzheimers, ALS and every cancer too.

    1. vanp said on May 26, 2023 at 5:02 am

      Zowie!!! Sign me up.

    2. John G. said on May 25, 2023 at 9:00 pm

      Don’t forget the nightly pill, please!

    3. Seeprime said on May 25, 2023 at 7:48 pm


  6. Tom Hawack said on May 25, 2023 at 2:47 pm

    Windows 10/11 are such a bag of knots, interconnections everywhere that their engineers appear to be unable do anticipate the implications of their updates together with new “features” within the core of these OSs, leading to surrealistic situations where basic operations such as copying and pasting face an issue. They correct the issue until the solution leads to another problem, and so on, ad vitam aeternam?

    1. pHROZEN gHOST said on June 4, 2023 at 3:02 pm

      Microsoft has lost its focus because of leadership issues. This happens in many large companies where various parts of the company struggle to make their goals the prime objective. In the end, if this is not resolved, a complete business failure is coming.

    2. John G. said on May 25, 2023 at 8:58 pm

      There are too much versions of W10, and too much versions of W11 too. The fragmentation of these recent OSs has been the worst problem for Microsoft CEOs ever and they haven’t figured it out yet. So sad for they, because I don’t really care. The less apps has W10 the better it works. Same with W11, if all bloatware is uninstalled, the W11 performance push up in a highly noticeable way (e.g. The Weather, Widgets and MSN News can easily eat more than 50% of CPU with no problem while on background, and mostly at 80% themselves with some Defender activity). W11 is barely usable is all the bloatware are working on background.

  7. Andy Prough said on May 25, 2023 at 2:25 pm

    This should be known as “peak windows” – the inability to do the most basic, fundamental operation required of an OS – copying and saving files.

    Maybe someone should remind their “engineers” about what an operating system is supposed to do.

    1. Hitomi said on May 26, 2023 at 8:07 am

      It is obviously about AI and cloud integration as MS showed on the Build Conference 2023 :^)

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