Pixel perfect Picture? More like a Pixelated Problem with Google Pixel 7 Pro

Shaun
Jan 14, 2023
Google, Mobile Computing
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Google’s predetermined price point for the pedantic Pixel 7 certainly points toward premium performance. However, consumers who’ve actually invested in the phone have had a very different experience. As it turns out, the Pixel perfect picture is more like a pixelated problem. 

Ok, enough alliteration. Let’s get down to the facts, shall we? The Pixel 7 is supposed to be Google’s superior product in terms of mobile devices. But customers have been having problems with both the Pixel 7 and the Pixel 7 Pro since launch. The latest issue that people have reported is that the presumably pixel-perfect Pixel has trouble providing picture-perfect video calls. The problem is exacerbated by the fact that the issue presents itself most prominently while users are communicating via Google Meet. However, users report that other apps are also affected. 

With such a premium phone, you’d expect that the cameras at least work as well as other devices do. However, when it comes to the Pixel 7 and Pixel 7 Pro, what you have instead is a blurry, grainy, distorted, and sometimes even smeared picture. Like a Salvador Dali painting, but on your family and friends’ faces. Lovely. 

Users are reporting major issues with Google Pixel 7

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Just in case people were overexaggerating, a Redditor in possession of a Pixel 7 Pro, iPad Pro, and Pixel 3XL, took screenshots of a Google Meet call on each of the phones. The Redditor found that the dated Pixel 3XL was capable of delivering much clearer video quality than the current Pixel 7 Pro. This is quite a significant issue as people spending $1000 dollars on a Pixel 7 Pro likely believe that they’re firmly out of the poor video quality demographic. Alas, not. 

The media speculates that particular apps are able to optimize video feedback much more efficiently for certain devices. However, when both the app in question and the culprit phone are made by the same company, Google, that argument seems a little lackluster. Surely Google would ensure there’s some sort of parity, a deeper connection, if you will, between its products? What should work better on Google Pixel phones than other Google apps?

We’ve been hearing about this issue since October, and we sincerely hope that Google does something to rectify the situation soon. However, in the interim, we strongly suggest Google Pixels customers use alternative apps for video calls. Or, better yet, buy a less exorbitant phone with better video feedback quality. I know, I know; I’d buy a Pixel, too, if they were sold in the boondocks where I live. There’s just something about the design, interface, and animated widgets that sets this phone apart from others. We’ll keep you updated on the progression of the situation.

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Comments

  1. Anonymous said on January 14, 2023 at 3:12 pm
    Reply

    How about prefixing your ghacks posts with your name?

    1. Anonymous said on January 14, 2023 at 9:10 pm
      Reply

      How about you learn to read the post prefix.

  2. Jojo said on January 14, 2023 at 10:56 pm
    Reply

    I upgraded to the Pixel 7 from my Pixel 5a in early Dec 2022 when the big trade-in offers were available.

    I used the P7 for a few days and then promptly sent it back for a refund.

    The P7 was too heavy compared to the already too heavy P5a. The battery heated up frequently, for example in YTM and drained much faster than my 5a. The front FP sensor was slow to respond, often forcing me to have to type in my pin# as it didn’t recognize my FP or I didn’t hold my finger on the sensor long enough. And I didn’t like the huge camera bump.

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