Microsoft blocks Windows 11 24H2 update on PCs with Star Wars Outlaws and Assassin's Creed

Ashwin
Nov 25, 2024
Games
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6

Are your games crashing or freezing after installing Windows 11 24H2? You are not alone.

Microsoft is blocking the Windows 11 24H2 update on PCs that have some Ubisoft games installed.

Gamers who had upgraded to the latest version of the operating system had reported that they had problems getting Assassin's Creed games to run on their computer. They would fail to launch, freeze on loading a save, crash to the desktop, etc. Some of these games would crash without an error message. The thing is, these are not new issues that sprang up yesterday out of the blue. Users have been reporting such crashes for nearly 4 months when 24H2 was in preview. Just to emphasize the delay, these reports started two months before Windows 11 24H2 was released for all users. Microsoft only acknowledged the issue a few days ago.

Games are crashing on Windows 11 24H2

According to a Release Health update on the company's website, the following games are impacted by crashes, loading issues, or freezing. Some users may also experience a black screen that is unresponsive.

  • Assassin's Creed Valhalla
  • Assassin's Creed Origins
  • Assassin's Creed Odyssey
  • Star Wars Outlaws
  • Avatar: Frontiers of Pandora

Microsoft says that it has blocked the Windows 11 24H2 update on PCs that have the above-mentioned games installed, and it is advising users NOT to upgrade to the latest version manually. Well, if you were wondering why you did not get the Windows 11 24H2 update, here's the answer.

Games are crashing on Windows 11 24H2

Could these issues be related to Denuvo's DRM which is used in Ubisoft's games? But, those aren't the only games that are affected by crashes. Some players experienced similar crashes on Far Cry, Call of Duty Infinite Warfare, Fallout 76, and Need for Speed Unbound. Not all of these have the DRM, so the issue lies elsewhere. One user pointed out that the issues seem to be caused by a file called NTDLL.DLL. Yup, there are two DLLs in the name. It uses the Windows Native API to handle memory and processor level operations. This in turn suggests that the issues are not related to games, and that the culprit may be Windows itself.

I remember when I wanted to replay Assassin's Creed Origins during the pandemic, I had experienced lag spikes in the game. It was strange because I had played the game previously without any hiccups. Then I discovered that the lags were caused by an NVIDIA driver update, and I fixed the problem by rolling back to a previous version. That doesn't seem to be the case this time around, it seems to be a more complicated problem. Currently, the only solution seems to be downgrading to Windows 11 23H2, which is terribly inconvenient.

Microsoft suggests users to end task games

While users await a proper fix, Microsoft has suggested a temporary workaround for the problem. Open the Task Manager, right-click on the game's exe, and select End Task. That's a great fix Microsoft, thanks for the advice. Why bother playing games that you paid for when you can experience the thrill of the latest and greatest bugs in Windows? All these bugs just seem to highlight that Windows 10 was so much better in comparison, it's a shame it is reaching end of life support next year.

Anyway, Ubisoft has acknowledged these bugs on the Steam community forums, and is working on resolving the issues. Bleeping Computer reports that Ubisoft has already released a hotfix patch for Star Wars Outlaws, update v1.4.1 fixes the problem, but the release notes warn that players may experience some performance issues, and that a permanent fix is being worked on.

Here's a completely unrelated thing that happened exactly one year ago. Ubisoft had a bit of a PR fiasco last year, when its in-game menus displayed pop-up ads, though these annoyances were attributed to a technical error.

Have you upgraded to Windows 11 24H2? If so, have you run into similar problems with games?

Summary
Microsoft blocks Windows 11 24H2 update on PCs with Star Wars Outlaws and Assassin's Creed
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Microsoft blocks Windows 11 24H2 update on PCs with Star Wars Outlaws and Assassin's Creed
Description
Some Ubisoft games are crashing on Windows 11 24H2. Who is to blame for these issues?
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Ghacks Technology News
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Comments

  1. Ahmed22 said on December 3, 2024 at 3:41 pm
    Reply

    I play on PC and don’t have any game from Ubisoft installed. I played FarCry and other games in the past, but that was on an older PC.

    But Windows update won’t offer me the 24H2 update until now. I have also a portable, it’s already upgraded …

  2. You are their product said on November 26, 2024 at 2:35 am
    Reply

    Proprietary anti-cheat software are rootkits.

    What would you do if you were a government/military and wanted exclusive backdoor access to computers worldwide? (mostly running Windows, made by a convicted monopoly)

    You get several thousand or even millions to run a popular proprietary “game” which requires the use of a proprietary “anti-cheat” rootkit!!! Bingo – you have easy access and at the level enough to sweep your system and probably perform other rootkit type of operations.

    But hey, who cares about that when you can mindlessly consume mindless entertainment while munching on your chips and soda?

    After all, it’s just a game, it’s just all for fun, right?

    That’s it people, keep consuming and sleeping.

    While you’re at it, watch the movie, “They Live.” The lead actor said it was actually a documentary.

  3. samurai cat said on November 26, 2024 at 2:10 am
    Reply

    I wonder if this affects pirated version of Ubisoft AC games since the DRM is cracked or removed in those versions.

  4. Volcano said on November 25, 2024 at 6:01 pm
    Reply

    Windows 11 is a complete plague made by complete unuseful people. Crap, crap and crap.

  5. Thomas said on November 25, 2024 at 4:48 pm
    Reply

    I had two of my games crash constantly, Hitman WoA and Star Wars Outlaws. Hitman had always run flawlessly, until I installed the KB that optimises 3D V-Cache performance in Windows 11 23H2.
    Star Wars Outlaws was crashing every 5 to 10 minutes right from the start.

    The only other thing in the last quarter that had changed in my software environment were driver updates along the way. Checking those I realised that with the last chipset driver update I accidentally installed AMD’s 3D V-Cache Optimizer service. I run a Ryzen 7800X3D and don’t need that service.

    I deactivated the service. The crashing of the aforementioned games stopped instantly.

    My best guess is that MS’s optimisation and AMD’s service don’t play nice together.

  6. boris said on November 25, 2024 at 11:18 am
    Reply

    I bet this happened because of anti-cheat programs that Ubisoft installs with their games. They load them on Kernel level, and it can interfere with everything.

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