Logitech and iFixit partner to reduce e-waste
Logitech has joined forces with iFixit, renowned experts in DIY repairs, to address the pressing issue of electronic waste and provide customers with the tools and resources necessary to repair their out-of-warranty Logitech hardware. This exciting collaboration aims to offer official spare parts, batteries, and comprehensive repair guides for select Logitech products through iFixit, starting this summer.
By empowering individuals to repair their devices and reducing unnecessary e-waste, Logitech and iFixit are taking significant strides toward a more sustainable and environmentally conscious future.
Supporting self-repairs
The partnership between Logitech and iFixit signifies a shared commitment to empowering customers to take control of their devices and extend their lifespan. The forthcoming iFixit Logitech Repair Hub will serve as a centralized platform, housing all the components and tools required for repairs.
Customers will have the flexibility to purchase individual spare parts as needed or opt for comprehensive "Fix Kits" that provide everything necessary to complete the repair, from specialized tools to precision bit sets. This comprehensive approach ensures that customers have access to the resources they need to successfully repair their Logitech devices and avoid unnecessary e-waste.
Expanding availability
Logitech recognizes the importance of providing comprehensive support across its product range. The collaboration with iFixit will begin by offering spare parts for Logitech's popular MX Master and MX Anywhere mouse models, catering to a wide user base. However, the companies have plans to gradually expand the range of supported products, ensuring that customers can access genuine replacement parts and repair guides for a broader selection of Logitech hardware.
The iFixit repair hub already includes a variety of Logitech products, such as webcams, keyboards, headphones, Bluetooth speakers, and gaming peripherals. While some listings may currently serve as placeholders, others feature detailed repair guides, demonstrating the potential for further collaborative efforts and expanding repair support in the future.
Tackling e-waste
Logitech's partnership with iFixit is rooted in the shared goal of addressing the growing e-waste crisis. As electronic devices become increasingly disposable, the global e-waste problem continues to escalate. By encouraging customers to repair and maintain their Logitech devices, Logitech aims to divert these products from ending up in landfills. The partnership seeks to empower individuals to take an active role in reducing electronic waste by extending the lifespan of their devices through self-repairs.
Prakash Arunkundrum, Logitech's Chief Operating Officer, emphasizes the significance of providing consumers with self-repair options, stating, "More can be done by brands and by broader value chains who wish to play an active role in the shift to a more circular economy. I am excited that we are able to collaborate with iFixit to develop better designs and make it easier for consumers to have a self-repair option to extend the life of our products".
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What an irony! Logitech causes most of the e-waste with its expensive mice having double-clicking issues within a year of purchase. Such a rubbish company that doesn’t even back-up its expensive products with any quality control.
I will add that it depends on what part of the world you live in. I know my local logitech told me to go kick rocks for two legitimate issues that was entirely their fault that were known issues at the time.
The first time was a logitech mouse that I had bought which had replaceable shells one of the shells did had a missing mouse skate/pad. This was a widespread manufacturing issue for a large batch of this specific mouse, it was then fixed in subsequent batches but users that did have the issue were encouraged by Logitech US to email them to be issued a pad to fix it. I did, they referred me to my local which then told me to kick rocks basically… well they told me to do a full RMA with the store I bought it from. Certainly a stupid idea and outcome when it would cost them far less to simple send a tiny envelope with one mouse skate/pad that was missing.
I never bother because the store I bought it from was much further away from me and they were always busy with a lineup outside the door and a pain to deal with RMA issues as they also did not speak fluent English either. A year later or so later the buttons began double clicking.
The second instance was a top of the line headset which was meant to come with a flexible braided USB cable but instead it came with a hard plastic cable which was replaced by Logitech. Of course this was a known issue and once again Logitech encouraged affected consumers to email them for a free replacement cable for the new braided one. Once again same problem. The Logitech in my country are careless and do not care about their customers so as far as I am concerned this does little.
In regards to the buttons ASUS have a mouse which has replaceable buttons (and I vaguely remember sensor replacements too) which is pretty neat and is something I would like to see a lot more companies do.
Overall this is a nice idea but will be limited to a smaller subset of people and likely more useful to people from the US but if it leads to better mice and more replaceable parts then great.
Another thing I want to add is if we can also stop using cheap rubberized coating on products that eventually becomes sticky, melts and rubs off. I know they have made some improvements but there are some that are still horrible and exhibit this problem and definitely not something that will outlive the mouse.
I know this must be a wild concept, but making longer-lasting products would be a better thing.
Does that mean i can easily change Logitech’s naff Chinese omron mouse buttons then when they inevitably start double clicking?? I doubt it.
This sounds like a press release put out by Logitech.