Microsoft Expands Bing Chat Service, Despite Initial Criticism

Russell Kidson
Mar 9, 2023
Updated • Mar 9, 2023

According to Yusuf Mehdi, the Chief Marketing Officer for Microsoft's consumer division, the company has once again increased the turn limit for its Bing Chat service, raising it to a total of 120 daily turns with a maximum of 10 turns per session. This adjustment follows some negative feedback and unpredictable responses resulting from the initial high turn limits during Bing Chat's public debut. This marks the second time within the past week that Microsoft has elevated the turn limits for Bing Chat.

Microsoft Expands Bing Chat Service, Despite Initial Criticism

The Bing Chat service has undergone numerous modifications, with Microsoft frequently tweaking its features. In a recent update that rolled out on February 24, the daily turn limit was increased from 60 turns to 100 turns. During Bing Chat's public preview in early February, the service originally supported 50 daily turns, which was quickly increased to 60 daily turns due to user demand.

Mikhail Parakhin, who serves as Microsoft's head of advertising and web services, took to Twitter on Tuesday to offer insights and address questions about the recent adjustment to the chatbot. Parakhin explained that Bing Chat's per-session chat limits had experienced a setback, dropping from eight to six turns, while concurrently revealing the latest daily turn limits.

Despite Microsoft's recent efforts to expand its chat turn limits, earlier tests of Bing Chat indicated that shorter sessions were preferred. Several publications that experimented with the preview version and initial public access to the Microsoft-driven chatbot reported experiencing bizarre conversations with Bing Chat, where the AI exhibited depressed or erratic behavior.

Bing Chat utilizes OpenAI's ChatGPT technology, which is known to have challenges in generating accurate, unbiased, and appropriate information since it is still in a research phase, despite being adopted by significant corporations. Since 2019, Microsoft has been investing in OpenAI and has pledged to collaborate even more closely.

In response to a question posed on Parakhin's Twitter thread concerning the amount of a document that Bing Chat can process, he replied, ‘Yes, that's the context length increase I keep talking about. Hope to be able to share more in a week.’ This could suggest that Microsoft has additional plans to update Bing Chat in the near future.

Bing Chat by Microsoft: Expansion Amid Criticism Over Unusual Responses

Despite facing some criticism following its public debut due to unusual responses, Bing Chat has proven to be an extremely popular program for Microsoft, with over a million individuals signing up to join the waitlist within the first 48 hours. To address these issues, the company was compelled to implement rigorous conversation limits and restrict the bot from answering certain inquiries.

However, Microsoft has not been deterred from introducing Bing Chat to additional services. The company has recently launched the chatbot on the Windows 11 taskbar and integrated it into Skype. Microsoft has scheduled a special event for March 16, where we anticipate hearing about the technology's incorporation into Office applications such as PowerPoint and Word.

Related: Bing Chat comes to Android and iOS


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  1. Some Dude said on March 19, 2023 at 11:42 am

    Are these articles AI generated?

    Now the duplicates are more obvious.

    1. boris said on March 19, 2023 at 11:48 pm

      This is below AI generated crap. It is copy of Microsoft Help website article without any relevant supporting text. Anyway you can find this information on many pages.

  2. Paul(us) said on March 20, 2023 at 1:32 am

    Yes, but why post the exact same article under a different title twice on the same day (19 march 2023), by two different writers?
    1.) Excel Keyboard Shortcuts by Trevor Monteiro.
    2.) 70+ Excel Keyboard Shortcuts for Windows by Priyanka Monteiro

    Why oh why?

    1. Clairvaux said on September 6, 2023 at 11:30 am

      Yeah. Tell me more about “Priyanka Monteiro”. I’m dying to know. Indian-Portuguese bot ?

  3. John G. said on August 18, 2023 at 4:36 pm

    Probably they will announce that the taskbar will be placed at top, right or left, at your will.

    Special event by they is a special crap for us.

  4. yanta said on August 18, 2023 at 11:59 pm

    If it’s Microsoft, don’t buy it.
    Better brands at better prices elsewhere.

  5. John G. said on August 20, 2023 at 4:22 am

    All new articles have zero count comments. :S

  6. Anonymous said on September 5, 2023 at 7:48 am

    WTF? So, If I add one photo to 5 albums, will it count 5x on my storage?
    It does not make any sense… on google photos, we can add photo to multiple albums, and it does not generate any additional space usage

    I have O365 until end of this year, mostly for onedrive and probably will jump into google one

  7. St Albans Digital Printing Inc said on September 5, 2023 at 11:53 am

    Photo storage must be kept free because customers chose gadgets just for photos and photos only.

  8. Anonymous said on September 5, 2023 at 12:47 pm

    What a nonsense. Does it mean that albums are de facto folders with copies of our pictures?

    1. GG said on September 6, 2023 at 8:24 am

      Sounds exactly like the poor coding Microsoft is known for in non-critical areas i.e. non Windows Core/Office Core.

      I imagine a manager gave an employee the task to create the album feature with hardly any time so they just copied the folder feature with some cosmetic changes.

      And now that they discovered what poor management results in do they go back and do the album feature properly?

      Nope, just charge the customer twice.

      Sounds like a go-getter that needs to be promoted for increasing sales and managing underlings “efficiently”, said the next layer of middle management.

  9. d3x said on September 5, 2023 at 7:33 pm

    When will those comments get fixed? Was every editor here replaced by AI and no one even works on this site?

  10. Scroogled said on September 5, 2023 at 10:47 pm

    Instead of a software company, Microsoft is now a fraud company.

  11. ard said on September 7, 2023 at 4:59 pm

    For me this is proof that Microsoft has a back-door option into all accounts in their cloud.
    quote “…… as the MSA key allowed the hacker group access to virtually any cloud account at Microsoft…..”

    so this MSA key which is available to MS officers can give access to all accounts in MS cloud.This is the backdoor that MS has into the cloud accounts. Lucky I never got any relevant files of mine in their (MS) cloud.

  12. Andy Prough said on September 7, 2023 at 6:52 pm

    >”Now You: what is your theory?”

    That someone handed an employee a briefcase full of cash and the employee allowed them access to all their accounts and systems.

    Anything that requires 5-10 different coincidences to happen is highly unlikely. Occam’s razor.

  13. TelV said on September 8, 2023 at 12:04 pm

    Good reason to never login to your precious machine with a Microsoft a/c a.k.a. as the cloud.

  14. Anonymous said on September 18, 2023 at 1:23 pm

    The GAFAM are always very careless about our software automatically sending to them telemetry and crash dumps in our backs. It’s a reminder not to send them anything when it’s possible to opt out, and not to opt in, considering what they may contain. And there is irony in this carelessness biting them back, even if in that case they show that they are much more cautious when it’s their own data that is at stake.

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