Microsoft confirms Windows 11 Printer issue

Martin Brinkmann
Sep 30, 2022
Windows 11 News

Microsoft confirmed a new Windows 11 issue that is affecting some printers on the operating system. The issue is serious, and Microsoft has applied a safeguard hold on updates to Windows 11 version 22H2 for devices that are potentially affected by the issue.

Microsoft notes that the issue affects devices with printers that use the Microsoft IPP Class Driver or Universal Print Class Driver for communication with the printer. The block prevents the installation of the Windows 11 2022 Update on affected devices.

The connectivity issue prevents Windows from identifying all features of the printer. Affected printers are run with default settings only in this case, which means that printer-specific features, such as "color, two-sided/duplex printing, paper size or type settings, or resolutions higher than 300x300dpi" can't be used, even if supported.

Printers that are affected by the issue in the release version of Windows 11 will face the same issue after upgrading to the Windows 11 2022 Update. Microsoft recommends that the new feature update is not installed manually on affected systems.

Microsoft suggests the following workaround to address the issue immediately. The company is working on a full resolution of the issue.

  1. Administrators need to remove any printer that is using the Microsoft IPP Class Driver or Universal Print Class Driver.
  2. Once the printers have been removed, administrators should install the Windows 11 2022 Update on the device. Windows Update may take up to 48 hours to return the update, but a manual installation either using the Windows 11 Installation Assistant or a Windows 11 2022 Update ISO.
  3. The removed printer can then be installed again once the update has been installed.

Removing and reinstalling affected printers should resolve the issue on release versions of the Windows 11 operating system as well.

It is unclear at this point if the issue is related to the network printing issue that Neowin mentioned here. According to Neowin's report, network printers were all removed after the upgrade to Windows 11 2022 Update. One affected user discovered that the issue is caused a new printer policy in Windows 11 version 22H2.

Now You: do you print on Windows? What is your experience so far? (via Deskmodder)

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Microsoft confirms Windows 11 Printer issue
Microsoft confirmed a new Windows 11 issue that is affecting the functionality of some printers on the operating system.
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  1. Peterc said on October 1, 2022 at 6:55 pm

    From late 2014 to early spring 2015, Satya Nadella fired most of Microsoft’s in-house testers and quality-assurance staff, to “force coders to take responsibility for their own code.” It’s nearly eight years later and there’s still no outward indication that that’s happened. Of course, when you’re running a cruise ship and you assign most of the crew to rearranging the deck chairs and installing hidden spycams everywhere, the ship’s structural integrity and performance is likely to take a hit, whether the crew takes responsibility for its work or not.

  2. John G. said on September 30, 2022 at 6:41 pm

    I spent hours here to explain my problems with W11 and the shared printer at my college. Now MS says that there is a problem. At least six months later!

  3. John C. said on September 30, 2022 at 2:59 pm

    This alone is enough to prevent me from going to Windows 11. What a buggy, feature-deprived mess it is. No thanks.

  4. JohnIL said on September 30, 2022 at 2:25 pm

    I swear Microsoft releases this stuff just so early adopters can be beta testers and find the bugs.
    Who exactly are Insiders? Because they obviously don’t play games on Nvidia platform, they don’t have printers and they must not be submitting bug reports if they do have problems. So many of these issues should be identified and corrected before release to public. These are not rare bugs isolated to a small number of configurations. How long was it before Microsoft fixed printer issues on Windows 10? The regressions of issues returning is astounding.

    1. Gerold Manders said on October 1, 2022 at 7:28 pm

      Telemetry does give some feedback. And ‘Insiders’ also provide feedback. Probably not always in a useful manner. The real problem is the attitude at Microsoft, as they disregard feedback that doesn’t fit their roll-out plans.

      They should have never fired their Test department when Windows 10 came out. Because their current system of telemetry and ‘Insiders’ isn’t working with the customer’s interests at heart.

      Bought a new laptop, close to a year ago. It came with Windows 11 S, which was converted in Windows 11 Home edition. What a misery. Only after I disabled most of the Windows 11 stuff it almost works as well as Windows 10 does. Take that however you like. I have already tested Linux Mint on this laptop, as my old laptop has successfully been a Linux laptop for almost 3 years and a daily driver for 1.

      Yes, an 6 year old laptop with much less CPU, RAM, graphics, storage and Linux was more workable than a now about 1 year old laptop with 11th gen. i5 Intel CPU, 12 GByte of RAM, 250 GB Nvme SSD and Windows 11 Home, even after the ‘Windows 10’-treatment.

      1. John G. said on October 1, 2022 at 10:55 pm

        @Gerold Manders, I understand you very well. Here the same problem, I needed to buy a second hand laptop with tons of years inside, install sucessfully Ubuntu 22 and it still was better than a first class laptop with W11 that include all kind of problems for printing, HDMI and Bluetooth. It’s amazing how Microsoft has deprecated its best OS the W10 one.

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