Protonmail users can activate a free email address until April 30th

Apr 12, 2022

Proton AG has launched a new email domain called Users who have a address can activate a free ID with the same username, for a limited time.

Protonmail users can activate a free email address until April 30th

This isn't the first email provider to offer two domain names for the same IDs, Google has been doing this for a long time. In case you aren't aware, this is how it works. If your email address is [email protected], you can also use [email protected] to receive mails in the same inbox. Microsoft Outlook and Apple iCloud offer similar email aliases with some restrictions.

What is

The Proton 2022 Survey, which was conducted last month, saw users voice their top requests to improve the products from the company. The Switzerland-based company states that over 33% of the people who responded wanted a shorter email domain, hence the creation of the email domain. could be a unified domain for services (Drive, Calendar, VPN) offered by the company. email address

Why is this important? Simply put, a shorter name is easier to type. Also, some websites may have character limits for the username. If you have an unusually long email address, and use it as the username, there is the possibility that you may not be able to sign up for the site. So, having a shorter email domain could help in such cases. There is one more advantage, while Proton can recognize that the two IDs are linked to the same account, other websites cannot detect that [email protected] and [email protected] belong to the same person. So, in theory, you could have 2 accounts per service, which can be handy for signing up for some subscriptions, trials, etc.

Did you know: Protonmail offers an even shorter domain with addresses, free users can use it to receive emails, but any mails that you send from your account will use your regular address. A premium subscription removes this limitation.

What is the catch?

Protonmail announced the news about a week ago, but the option to claim the free address didn't go live until today. The only catch here is that you need to activate the ID before April 30th, and you will be able to use it forever. Users who don't activate the free address before the said date, will need to pay for a premium ProtonMail account to get the ID. You can continue using your regular address normally after activating the ID.

How to claim your free email address

1. Login to your Protonmail account.

2. Open the following page:

Or, navigate to it manually by clicking on the Settings button in the top right corner of the page, and then hit the "Go to Settings" option. On the sidebar to the left, select "Identity and Addresses".

How to claim your free email address

3. You should see an section at the top of this page.

4. Click the button that says "Activate [email protected]".

claim your free email address

That's it, you have claimed your free address that you can use to send and receive mails. You can manage your addresses, setting the default one to be used, from the same page, using the section at the bottom. Activating the free address for your current Protonmail username will not count against your quota.

Manage your Protonmail addresses

Can other users claim a address with your username?

The company has made it clear that will become a paid service after April 30th. Let's say your email ID is [email protected]. If you don't activate the free address now, could someone else could sign up for [email protected]? If a person were to email you, would they not assume that both accounts belong to you? Could result in misuse of your ID, aka identity theft, impersonation or mistaken identity?

Protonmail and

The company's blog post was not clear about this, and drew flak from users for the possible risks. A representative of the company on reddit cleared things up by saying that your alias is reserved to your account.

"Your aliases are reserved only for you, meaning that only you will be able to create the equivalent alias under the domain, if you already have that alias under the domains.

Just like any other additional address, addresses created under the domain will count against your additional address quota. This does not apply to the address associated with the original username of your account."

So, other users will not be able to claim your account even if they wanted to, by creating email aliases (a premium feature). That said, you may want to claim the free address just to avoid the hassle.

Reference: 1, 2

There is one caveat to this. Free Protonmail accounts that are inactive for 12 months or longer will be deactivated, and deleted along with all data stored in them. So, if you let your account become dormant, you will also lose the account associated with it. Premium subscriber accounts will never go inactive.

Proton acquired the Simple Login email alias service recently, you can read about it here.

Protonmail users can activate a free email address until April 30th
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Protonmail users can activate a free email address until April 30th
Protonmail is offering a shorter email domain called, and you can activate an address for free until 30th April.
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  1. JMGG said on January 19, 2012 at 8:25 am

    You said that Outlook isn’t your main email client, so which is your main one?

    1. BalaC said on January 19, 2012 at 9:42 am

      I think its thunderbird

    2. Martin Brinkmann said on January 19, 2012 at 10:15 am

      It is Mozilla Thunderbird.

  2. Salaam said on September 24, 2012 at 9:52 pm

    Awesome! This actually solved my problem… what a stupid bug.

  3. Claud said on December 19, 2012 at 2:08 am

    If this is the same bug that I’ve encountered, there may be another fix: (1) hover over open Outlook item in Taskbar, cursor up to hover over Outlook window item, and right-click; (2) this should give you Restore / Move / Size / Minimize / Maximize — choose Move or Size; (3) use your cursor keys, going arbitrarily N/S/E/W, to try to move or size the Outlook window back into view. Basically, the app behaves as though it were open in a 0x0 window, or at a location that’s offscreen, and this will frequently work to resize and/or move the window. Don’t forget to close while resized/moved, so that Outlook remembers the size/position for next time.

    1. Lynda said on February 12, 2013 at 3:37 pm

      THANK YOU Claude!!! I could get the main window to launch but could not get any other message window to show on the desktop. You are my hero!!!!

    2. Chad said on November 20, 2018 at 4:24 pm

      Solved my issue! 6 years later and this is still problem…

    3. Ivan X said on January 21, 2021 at 4:50 pm

      Fantastic. Thank you. Size did the trick.

  4. Andrew said on October 26, 2013 at 7:06 am

    This solved my Outlook problem, too. Thank you. :)

  5. Charles said on December 7, 2013 at 7:23 pm

    Thank you so much, this started happening to me today and was causing big problems. You are a life saver, I hope I can help you in some way some day.

  6. garth said on November 7, 2014 at 7:13 pm

    You are a god – thank you!

  7. Faisal said on February 9, 2015 at 10:09 am

    thanks a lot…. work like charm.. :-)

  8. Simon said on March 24, 2015 at 11:36 pm

    Yah…thanks Claude. I’ve been having the same problem and tried all the suggestions…your solution was the answer. It had resized itself to a 0/0 box. Cheers

  9. Olu said on April 14, 2015 at 1:35 pm

    Excellent post. This had me baffled even trying to accurately describe the problem. This fixed it for me.
    Thank you

  10. Coenig said on July 23, 2015 at 7:36 am

    Thanks a lot for the article. Don’t know why it happenend, don’t know how it got fixed, but it was really annoying and now it works :-)

  11. Fali said on January 20, 2016 at 4:19 pm

    Thanks a lot. I was facing this issue from past 3 week. I tried everything but no resolution. The issue was happening intermittently and mainly when I was changing the display of screen ( as i use 2 monitors). The only option i had was to do system restore. But thanks to you.

    1. MIki said on January 10, 2019 at 11:54 am

      I’ve been tried to sole this problem for 12hours. Your comment about changing the display of screen helped me a lot!! Thanks!!

  12. Christina said on January 20, 2016 at 6:14 pm

    Thank you…don’t know why this happened but your instructions helped me fix it. Running Windows 10 and office pro 2007

  13. Oz said on July 22, 2016 at 3:20 pm

    Great tip! Thanks!

  14. Tracy said on September 1, 2016 at 4:48 pm

    Worked for me, too – thank you!!!

  15. shawn said on September 9, 2016 at 10:25 am

    It’s Worked for me, too
    thank you very much!

  16. Jari said on October 31, 2016 at 11:53 am

    I had a similar issue with Outlook 2013 on Windows 10 and this helped me to fix it. Thank you very much!

  17. Michel H said on November 30, 2016 at 11:08 pm

    Thank you so much. Solved!
    Considering you published this in 2012, incredible not been debugged by Microsoft.
    Thank you again. M

  18. Ziad Bitar said on January 9, 2017 at 2:00 am

    This problem was faced by only one user logging to TS 2008 r2 using outlook 2010.The issue was resolved.


  19. Anonymous said on February 15, 2017 at 5:24 pm

    Great tip. Thank you!!!! If it helps, I had to use the Control Key and the arrow keys at the same time to bring my window back into view. Worked like a charm.

  20. Rochelle said on March 6, 2017 at 11:59 am

    Thank you, this worked !!!!

  21. anom1234 said on May 20, 2018 at 11:20 pm

    Man, you are a fucking god. Thanks a lot, what an annoying bug!!

  22. JC said on October 12, 2020 at 2:14 pm

    Awesome, this post solved the issue. Many thanks!

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