If you get Windows Update error 0x80092004 on Windows 7 or Server 2008 R2 do this
Microsoft released updates for all supported versions of Windows -- client and server -- on the August 2019 Patch Day. You can check out our overview of the updates if you have not done so already.
Reports suggest that some administrators and home users face issues with the released updates on machines running Windows 7 or Windows Server 2008 R2.
Attempts to install the updates KB4512506 (monthly rollup update) or KB4512486Â (security-only update) fail with the error 0x80092004. The error associated with the error code, CRYPT_E_NOT_FOUND, suggests that Windows Update rejects the updates because cryptographic values that the update packages contain are not found.
Microsoft changed the signing of update packages for Windows 7 and Windows Server 2008 R2 devices on the August 2019 Patch Day for the first time. The company signs packages only with SHA-2 since August 2019; it signed them with SHA-1 and SHA-2 previously but decided to drop SHA-1 because of known weaknesses.
We published an article in 2018 about the change stating that Windows 7 and Server 2008 R2 systems needed certain patches to continue receiving updates.
It appears that affected Windows systems are looking for SHA-1 in the update package and ignore SHA-2. SHA-1 is not included anymore and that appears to be the reason why error 0x80092004 is thrown on those systems.
Tip: it is always good to research Windows updates before installing updates.
Microsoft revealed that certain Symantec and Norton software installed on Windows 7 or Windows Server 2008 R2 systems does not play nice with the change and Microsoft made the decision to block updates on machines running Symantec and Norton software until the issue is resolved. The security solutions may block or delete Windows Updates.
While it is possible that the issue is related, e.g. that other antivirus solutions are causing issues with Windows Updates as well, it is more likely that a required update is missing.
Two updates need to be installed on Windows 7 and Windows Server 2008 R2 systems so that SHA-2 signed updates are installed correctly:
- KB4474419 -- SHA-2 code signing support update for Windows Server 2008 R2, Windows 7, and Windows Server 2008: August 13, 2019
- KB4490628 -- Servicing stack update for Windows 7 SP1 and Windows Server 2008 R2 SP1: March 12, 2019
If one of these is not installed, SHA-2 signed updates won't be accepted and the error is thrown instead.
Microsoft confirms that KB4474419 is a prerequisite on the support website. The company lists KB4490628 on the page as well stating that it strongly recommends that it is updated. SSU updates are installed automatically if Windows Updates is used but need to be installed manually if updates are installed manually. It is unclear why Microsoft does not list the SSU as a prerequisite more clearly.
You can verify that these updates are installed by checking the "Installed Updates" listing in the Control Panel or by running third-party software such as Nirsoft's WinUpdatesList.
If at least one of the updates is not installed, install it on the device and run a new check for updates after installation; the August 2019 update should install just fine this time.
Now You: Did you run into any issues installing the August 2019 updates? (via Born)
What mental age of reader are you targeting with the first sentence? 10?
Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.
If your paymaster Microsoft permits it, of course.
5. Rufus
6. Ventoy
PS. I hate reading these “SEO optimized” articles.
I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.
bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.
ps…. time travelling?
written. Jan 15, 2023
Updated • Jan 13, 2023
This happens when you schedule a post in WordPress and update it before setting the publication date.
Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.
I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:
1) Too young to remember a time before W10 and W11 (doesn’t know better)
2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)
3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””
4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows
5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss
Obviously that doesn’t cover everyone, there’s also the category that:
6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now
Have I missed any group off this list?
You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.
Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.
Microsoft has removed KB5029351 update
only from windows update though
KB5029351 is still available from the ms update catalog site
1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.
2. I have installed it in a 11 years old computer, and no problems at all.
3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.
This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.
Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.
Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.
Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.
motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:
https://www.msi.com/news/detail/MSI-On–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215
check out the following recent articles:
Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:
https://www.neowin.net/news/microsoft-puts-little-blame-on-its-windows-update-after-unsupported-processor-bsod-bug/
BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:
https://www.bleepingcomputer.com/news/microsoft/microsoft-blames-unsupported-processor-blue-screens-on-oem-vendors/
While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.
My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.
motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):
https://www.msi.com/news/detail/Updated-BIOS-fixes-Error-Message–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277
I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
Tank you for your help