Bug affects Windows 10 version 1809 shutdown and sleep negatively - gHacks Tech News

Bug affects Windows 10 version 1809 shutdown and sleep negatively

Devices with Windows 10 version 1809 may take a prolonged time (60 seconds) to shut down or enter sleep mode because of a newly discovered bug.Microsoft employee Philip Froese confirmed the bug on Microsoft's Tech Community website.

The issue affects devices with connected USB Type-C devices, e.g. docks, chargers, or mobile devices during the power change.

Froese notes that the issue may cause a 60 second delay when shutting down or putting the system to sleep if USB Type-C devices are connected to the Windows 10 devices.

windows 10 1809 shutdown sleep bug

Microsoft identified the bug in the USB Type-C Connector System Software Interface software implementation. It occurs when the USB Type-C Connector System Software Interface manages new connect or disconnect events while shutdown or sleep are initiated.

A bug in the USB Type-C Connector System Software Interface (UCSI) software implementation in Windows 10, version 1809 can cause a 60 second delay in the system sleep or shutdown process if the power-down happens while the UCSI software is busy handling a new connect or disconnect event on a USB Type-C port.

The issue does not affect the functionality of the USB Type-C port on the device; both system and ports should function normally on the next start of the system.

Apart from the extra one minute the sleep or shutdown process takes in this circumstance, this bug does not affect normal functionality of USB Type-C on your machine. The system and the USB Type-C ports should continue to function properly after the next wake or restart of the system.

The issue has not been added to the list of known issues for that particular version of Windows 10 yet. The last issue on Microsoft's Doc page for Windows 10 version 1809 was added on June 21, 2019. It describes an iSCSI-based SAN connection issue.

Froese did not reveal when Microsoft plans to release a fix for the issue (it is certain that it will get fixed). It is also unclear why only Windows 10 version 1809 is affected by the issue and not other versions of Windows 10.

The only options that users have who work on affected devices is to either disconnect USB Type-C devices from the device before shutting down the device or entering sleep mode, or to take the hit and wait the extra 60 seconds. (via Deskmodder)

Windows 10 version 1809 was one of the buggiest Windows 10 releases since the initial release in 2015. Things have calmed down a bit but it took months of fixing to resolve most of the major bugs that plagued users who upgraded early to the version of Windows 10.

Summary
Bug affects Windows 10 version 1809 shutdown and sleep negatively
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Bug affects Windows 10 version 1809 shutdown and sleep negatively
Description
Devices with Windows 10 version 1809 may take a prolonged time (60 seconds) to shut down or enter sleep mode because of a newly discovered bug.
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Ghacks Technology News
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Comments

  1. Bobby Phoenix said on June 25, 2019 at 2:35 pm
    Reply

    So I take it any USB-C plugged in will cause this? Even a mouse/keyboard?

    1. Doc said on June 25, 2019 at 8:47 pm
      Reply

      Yes, if it’s plugged in or unplugged shortly before issuing the “shutdown” command.

  2. Bathman said on June 25, 2019 at 4:17 pm
    Reply

    Hi Martin. What’s the Start Menu replacement you use?

    1. Martin Brinkmann said on June 25, 2019 at 6:04 pm
      Reply

      See answer below :)

    2. pHROZEN gHOST said on June 26, 2019 at 3:08 pm
      Reply

      You might want to try Open Shell Menu. It’s free.

  3. Vistaus said on June 25, 2019 at 5:19 pm
    Reply

    Little offtopic, but Martin, where did you get that start menu icon/orb shown in your screenshot?

    1. Martin Brinkmann said on June 25, 2019 at 6:02 pm
      Reply

      It’s Start10 from Stardock, costs $4.99

      1. Vistaus said on June 25, 2019 at 6:09 pm
        Reply

        Thank you! :)

      2. Vistaus said on June 25, 2019 at 6:13 pm
        Reply

        But I still do not see that custom start menu icon from your screenshot. Am I missing something?

      3. Vistaus said on June 25, 2019 at 6:21 pm
        Reply

        NEVER MIND, found it!

      4. schrodingercat said on June 25, 2019 at 7:22 pm
        Reply

        Here is the start menu orb. I uploaded the PNG to imgur in case you want it.
        https://imgur.com/31qFczy

      5. Pedro said on June 26, 2019 at 11:20 am
        Reply

        Thanks for the png. I installed Start10 anyway, but for people that use Classic Shell that might help.
        I got used to the Windows 10 Start Menu though, so I can’t go back to Windows 7 style menu.

      6. schrodingercat said on June 27, 2019 at 3:16 am
        Reply

        You know that you can still use the Windows 10 start menu in Start10 right?

      7. chesscanoe said on June 27, 2019 at 2:34 pm
        Reply

        After trying Start10 Version 1.71 with Chrome Version 76.0.3809.36 (Official Build) beta (64-bit) running under Microsoft Windows [Version 10.0.18362.175], Chrome gives me a message saying Start10 is incompatible with Chrome. I used Task Manager to kill Start10 and then uninstalled it.

      8. schrodingercat said on June 27, 2019 at 5:00 pm
        Reply

        What does a start menu replacement have to do with a browser? Start10 is just a launcher for program, files and directories. There is absolute no reason for it to be incompatible with chrome.

  4. Just the average user said on June 25, 2019 at 7:58 pm
    Reply

    I hope this is the last Windows OS ever. I also hope software companies will focus on the Linux in the near future.

  5. Richard Steven Hack said on June 26, 2019 at 1:08 am
    Reply

    Shutdown issues. Microsoft has *never* gotten that to work properly going back before Windows XP.

  6. John IL said on June 26, 2019 at 5:40 pm
    Reply

    I have to use Windows but I don’t have to like it. Windows 10 been nothing but a train wreck since the start.

  7. Yuliya said on June 26, 2019 at 6:08 pm
    Reply

    I wonder if it’s actually USB-C only or Thunderbolt as well. I couldn’t care less if it’s just USB-C, that connector is inferior to USB-A in every single way. If it’s Thunderbolt, well it will get fixed anyway since 1809 is both a Server and a LTS release. I do have a laptop with Thunderbolt 3, but really nothing to plug into to test this. This port was however an ultimate factor in my purchase, so I’d want it to work properly.

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