Windows 10 users who forgot the password of a user account cannot sign in to that account anymore. Certain options are provided to reset the password depending on the account type and other parameters such as whether it is a work account managed by an IT department or a home account.
Windows 10 supports two main account types: local accounts and Microsoft accounts. Local accounts exist only on the device, Microsoft accounts globally.
The account type determines whether it is possible to reset an account password. The solution is straightforward for Microsoft accounts as it is possible to reset the account password online.
Windows 10 users may start the password reset on the sign-in page by selecting "I forgot my password" on the sign-in screen.
This loads the "Recover your account" screen with a captcha, and then the "Verify your identity" screen to enter a security code sent to the linked email address or phone number.
Microsoft account owners may reset passwords online as well. Just visit the Recover your account page on https://account.live.com/ and follow the instructions to do so.
Additional information is available on this Microsoft account support. We have published a detailed guide on resetting a Microsoft account password.
Microsoft implemented one official way to reset a local account password in Windows 10 version 1803. The method does not work by default as it has a requirement: security questions.
Here is what you need to do:
Once that is out of the way, a reset password option is displayed on the sign-in screen for that local account. Just answer the three security questions to reset the account passwords.
Microsoft notes that there is no other way to reset the password; users have to Reset the PC and delete all data on it to restore it (if they don't have access to another account that is).
There is another option though as outlined by Professor Robert McMillen on YouTube.
The classic renaming of cmd.exe to utilman.exe does not work directly anymore in new versions of Windows.
Before the latest feature update of Windows 10, Windows 10 version 1809, users could boot into the recovery environment, replace utilman.exe with cmd.exe, and click on the "ease of access" button to spawn a command prompt window to change the user password.
In newer versions of Windows, extra steps are required. Here is the entire process:
Check out our detailed guide on the Windows net user command here.Advertisement
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