Reset Microsoft Edge in Windows 10

Martin Brinkmann
Feb 20, 2016
Updated • May 22, 2018
Microsoft Edge, Windows

The following guide walks you through the steps of resetting the Microsoft Edge web browser in Windows 10.

It describes a soft reset which will only delete data added to the browser during use, and a hard reset which removes Microsoft Edge from the computer system and adds it again in its pristine form afterwards.

Microsoft Edge, like any other browser installed on your system, can fail or throw errors. Maybe it is not starting at all anymore, displaying error messages when you are using it, or behaving erratically in other ways.

One good troubleshooting starting point is to analyze the issue to determine whether it is browser-related or happening on sites you are visiting.

A soft reset may help in the latter case, while a hard reset may be the best solution if you believe the issue to be program related.

One example: if videos don't play anymore on a website you have used in the past, it is likely site related, but if Edge throws an error message when you start it, it is likely browser related.

Note: I recommend that you create a backup of the system partition before you run the hard reset operation listed below. A hard reset will remove Edge from the system, and that includes losing access to custom user data such as bookmarks in the process.

Update Windows 10 Fall Creators Update

reset repair edge

Microsoft made it a lot easier to reset or repair Microsoft Edge in the Fall Creators Update for the operating system.

  1. Use the shortcut Windows-I to open the Settings application.
  2. Navigate to Apps.
  3. Search for Edge on the Apps & Features page that opens.
  4. Click on the Edge entry.
  5. Select Advanced options.
  6. There you find options to repair or reset Microsoft Edge.

Repair: Tries to repair Microsoft Edge. Data such as favorites, browsing history or other user data won't be affected if you run repair.

Reset: This resets Microsoft Edge to its factory defaults. User data like the browsing history is removed in the process, but favorites are saved.

Microsoft Edge Soft Reset

It is highly suggested to try a soft reset of Microsoft Edge first before you go all nuclear and hard reset it.

With Edge open, click or tap on the three-dots in the top right corner to open the context menu, and select Settings from it.

edge settings

I suggest you click or tap on the pin icon in the upper right corner to keep the Settings window open during the operation.

Scroll down until you find the "clear browsing data" button and click on the "choose what to clear" button underneath it.

clear browsing data

This opens options to clear browsing data, and you find the usual data such as the browsing history or cookies listed there at first.

Click on the "show more" link underneath that first selection to display additional options on the screen.

show more

This opens five additional data sets that you can delete.

  1. Media licenses
  2. Pop-up exceptions
  3. Location permissions
  4. Full screen permissions
  5. Compatibility permissions.

As you can see from the listing, those are all related to sites or media that you have accessed in the browser.

Clearing those won't help you if the issue is program related rather than site or media related, but if you run into issues accessing specific sites, it may be worth a shot.

I suggest you clear the browsing history, cache and cookies at well using the form.

Once you have made your selection, hit the clear button to start the removal process.

soft reset microsoft edge

Reset Microsoft Edge - The hard way

The second option that you have is a nuclear one, as it will remove the Edge package from the operating system to replace it with the default version that ships with Windows 10. It will reset Microsoft Edge this way, even though a more precise description would be replace as it removes the installed package to replace it with the default copy.

One of the easier ways to perform the operation is the Reset Microsoft Edge PowerShell script provided by Ten Forums.

reset microsoft edge

Download the archive and unpack it on your system. Once done, right-click on the file and select "Run with PowerShell" from the context menu.

It performs two operations when executed:

remove-item $env:localappdata\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\* -recurse -Force 2>$null

This removes the Microsoft Edge installation package from the operating system. The parameters used at the end do the following:

  • -Recurse has the script include all child items under the selected path.
  • -Force allows the script to remove items such as hidden or read-only files that cannot be changed normally
  • 2>$null redirects the error stream to null.

You can delete the folder manually as well if you prefer that. To do so, enable the display of hidden files in File Explorer first by selecting View > hidden files when File Explorer is open.

microsoft edge folder

Go to the location C:\Users\martin\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe afterwards. Replace "martin" with the username of the account that you are using.

This is the Edge package folder on the system. You can delete the entire folder, as it will be re-created in the next step.

The second command adds Microsoft Edge to the system again.

Get-AppXPackage -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

Basically, it will install a default copy of Microsoft Edge on the device.

Here is a video that highlights the process

Using the Event Viewer to find the root cause

troubleshoot microsoft edge

Before you hard reset Microsoft Edge on your Windows 10 device, you may want to find out more about the issue you are experiencing.

One option that you have in this regard is to use the Event Viewer for that. Tap on the Windows-key, type Event Viewer and hit enter to load the program.

Select Windows Logs > Application on the left side, and right-click on the entry afterwards. Pick "Find" from the context menu, and enter "edge" in the "find what" field". Hit "Find next afterwards to go through all reported events that mention Microsoft Edge.

The next step depends largely on the events. Try to match events to the issue you are experiencing and try to find patterns, e.g. the same event error whenever you run into the issue while using Microsoft Edge.

You may want to run searches for these error messages, and may also check out Application and Services Logs > Microsoft > Windows > Apps > Microsoft-Windows-TWinUI\Operational log for additional information on error messages that you receive.

Reset Microsoft Edge in Windows 10
Article Name
Reset Microsoft Edge in Windows 10
Find out how to reset Microsoft Edge on devices running Windows 10 if the browser is not working properly anymore or at all.
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  1. Dan Donx said on January 15, 2023 at 10:29 am

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

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