How to stop My Bitdefender login prompts

Martin Brinkmann
Feb 14, 2016
Updated • Feb 15, 2016

Bitdefender security software displays a prompt to log in to My Bitdefender after the first 30 days of installation.

While it is possible to close the prompt, by clicking on the  -- very small -- close icon in the top right corner, there is no apparent option to stop the prompts completely.

This means that you will receive these prompts regularly, once a day or even more often than that which quickly becomes annoying.

Bitdefender made the decision to display these prompts to all users of its software, regardless of whether they are paying customers or free users, and whether they want to use the associated functionality or not.

An option to "never prompt me again" is missing.

My Bitdefender login

The Bitdefender software displays the login prompt automatically on the system next to the regular control center. Below is the screenshot of Bitdefender Antivirus Free with the login prompt snapped to its left side.

bitdefender login
The My Bitdefender login prompt, with display issues on the test PC.

A click on the small close icon terminates the login prompt, but you will be prompted again at a later point in time.

A login countdown is displayed there as well counting down from 30 (days) to 0 which is when prompts begin to be displayed on the computer by the Bitdefender software.

What is My Bitdefender?

mybitdefender online

A My Bitdefender account is required to use online features associated with the program. It provides access to the online security dashboard, as well as other features that depend on the version installed including parental controls, anti-theft, remote management or Safebox.

Bitdefender users who have no use for the functionality that is provided as part of the application they have installed may want to block the login prompt as it serves no purposes in this case.

Stop the login prompts

The Bitdefender software comes without options to turn off My Bitdefender or stop the login requests from being spawned regularly on the system.

There are only two options available to stop the prompts completely:

  1. Paying Bittorrent customers can contact support to get them to stop the login prompts on their machines.
  2. Everyone else may sign up using an unrelated email address, for instance by using a throwaway account, to sign in to the service without giving away a personal or work related email address.

Contacting support

Customers may contact support to block the login prompt, and any other promotional prompts, from being displayed according to a forum post on the official Bitdefender forum.

I had this problem and sent a very strong complaint last year as I to was totally 'fed up' (Polite term!) with these popups. The reply I received was as follows:

Dear Alan,

We kindly inform you that at your request, we have excluded your Bitdefender account to receive any further pop-ups regarding our promotions and campaigns.

Since then I have not had any problems, I did receive popup regarding renewing my license but other than that, nothing.

Please note that the report dates back to 2014 and that things may have changed in the meantime.

Creating an account

my bitdefender account

Free users may create an account using an email address they are not using for anything else. Please note that it is not recommended to use a throwaway account that others may access as well, as they may sign in to the My Bitdefender account online to access information and control various settings this way.

You may not need to confirm the account, which in theory means that you can enter any email address you want in the sign up form and use it directly afterwards to log in to the Bitdefender software to stop the login prompts from being spawned by it.

You may also sign up on the My Bitdefender website instead, and use the login information to sign in to the software.

Update: Please note that you may still need to confirm the email account. The login works initially, but you will receive an "account is pending activation" error on the next system start.

How to stop the annoying My Bitdefender login prompts
Article Name
How to stop the annoying My Bitdefender login prompts
Find out how to stop the My Bitdefender login prompts that the security software displays after the first 30-days of use.
Ghacks Technology News

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  1. ilev said on August 4, 2012 at 7:53 pm

    Doesn’t Windows 8 know that www. or http:// are passe ?

    1. Martin Brinkmann said on August 4, 2012 at 7:57 pm

      Well it is a bit difficulty to distinguish between domains and files for instance.

    2. Leonidas Burton said on September 4, 2023 at 4:51 am

      I know a service made by google that is similar to Google bookmarks.

  2. VioletMoon said on August 16, 2023 at 5:26 pm

    @Ashwin–Thankful you delighted my comment; who knows how many “gamers” would have disagreed!

  3. Karl said on August 17, 2023 at 10:36 pm


    The comments section under this very article (3 comments) is identical to the comments section found under the following article:

    Not sure what the issue is, but have seen this issue under some other articles recently but did not report it back then.

  4. Anonymous said on August 25, 2023 at 11:44 am

    Omg a badge!!!
    Some tangible reward lmao.

    It sucks that redditors are going to love the fuck out of it too.

  5. Scroogled said on August 25, 2023 at 10:57 pm

    With the cloud, there is no such thing as unlimited storage or privacy. Stop relying on these tech scums. Purchase your own hardware and develop your own solutions.

    1. lollmaoeven said on August 27, 2023 at 6:24 am

      This is a certified reddit cringe moment. Hilarious how the article’s author tries to dress it up like it’s anything more than a png for doing the reddit corporation’s moderation work for free (or for bribes from companies and political groups)

  6. El Duderino said on August 25, 2023 at 11:14 pm

    Almost al unlmited services have a real limit.

    And this comment is written on the dropbox article from August 25, 2023.

  7. John G. said on August 26, 2023 at 1:29 am

    First comment > @ilev said on August 4, 2012 at 7:53 pm

    For the God’s sake, fix the comments soon please! :[

  8. Kalmly said on August 26, 2023 at 4:42 pm

    Yes. Please. Fix the comments.

  9. Kim Schmidt said on September 3, 2023 at 3:42 pm

    With Google Chrome, it’s only been 1,500 for some time now.

    Anyone who wants to force me in such a way into buying something that I can get elsewhere for free will certainly never see a single dime from my side. I don’t even know how stupid their marketing department is to impose these limits on users instead of offering a valuable product to the paying faction. But they don’t. Even if you pay, you get something that is also available for free elsewhere.

    The algorithm has also become less and less savvy in terms of e.g. English/German translations. It used to be that the bot could sort of sense what you were trying to say and put it into different colloquialisms, which was even fun because it was like, “I know what you’re trying to say here, how about…” Now it’s in parts too stupid to translate the simplest sentences correctly, and the suggestions it makes are at times as moronic as those made by Google Translations.

    If this is a deep-learning AI that learns from users’ translations and the phrases they choose most often – which, by the way, is a valuable, moneys worthwhile contribution of every free user to this project: They invest their time and texts, thereby providing the necessary data for the AI to do the thing as nicely as they brag about it in the first place – alas, the more unprofessional users discovered the translator, the worse the language of this deep-learning bot has become, the greater the aggregate of linguistically illiterate users has become, and the worse the language of this deep-learning bot has become, as it now learns the drivel of every Tom, Dick and Harry out there, which is why I now get their Mickey Mouse language as suggestions: the inane language of people who can barely spell the alphabet, it seems.

    And as a thank you for our time and effort in helping them and their AI learn, they’ve lowered the limit from what was once 5,000 to now 1,500…? A big “fuck off” from here for that! Not a brass farthing from me for this attitude and behaviour, not in a hundred years.

  10. Anonymous said on September 28, 2023 at 8:19 am

    When will you put an end to the mess in the comments?

  11. RIP said on September 28, 2023 at 9:36 am

    Ghacks comments have been broken for too long. What article did you see this comment on? Reply below. If we get to 20 different articles we should all stop using the site in protest.

    I posted this on [] so please reply if you see it on a different article.

    1. RIP said on September 28, 2023 at 11:01 am

      Comment redirected me to [] which seems to be the ‘real’ article it is attached to

  12. RIP said on September 28, 2023 at 10:48 am

    Comment redirected me to [] which seems to be the ‘real’ article it is attached to

  13. Mystique said on September 28, 2023 at 12:13 pm

    Article Title: Reddit enforces user activity tracking on site to push advertising revenue
    Article URL:

    No surprises here. This is just the beginning really. I cannot see a valid reason as to why anyone would continue to use the platform anymore when there are enough alternatives fill that void.

  14. justputthispostanywhere said on September 29, 2023 at 3:59 am

    I’m not sure if there is a point in commenting given that comments seem to appear under random posts now, but I’ll try… this comment is for

    My temporary “solution”, if you can call it that, is to use a VPN (Mullvad in my case) to sign up for and access Reddit via a European connection. I’m doing that with pretty much everything now, at least until the rest of the world catches up with GDPR. I don’t think GDPR is a magical privacy solution but it’s at least a first step.

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