Why you may not be able to upgrade Windows 8 in Windows Store
Most Windows 8 users who visit the integrated Windows Store today on their machines will get a prominent notification about the available update to their system that they can install for free on their systems.
There are however situations where you may not get those update notifications, which can be quite the frustrating experience, especially if you are looking forward to the new features and changes that Windows 8.1 introduces.
There are two main reasons why you may not be able to upgrade Windows 8 in Windows 8. The following guide looks at both and will provide you with solutions, so that you can install the update after all.
Microsoft notes that your Windows 8 PC needs to be up to date in terms of updates before you can install Windows 8.1 on it. The company mentions theÂ KB 2871839 update in particular that needs to be installed on the system before the Windows 8.1 update becomes available in store.
This can be the case if you have turned off automatic updates for example, of if updates have been downloaded but not installed yet fully because you have not restarted the PC yet to complete the process.
To check for updates, do the following:
- Use Windows-C or move your mouse cursor to the lower right corner of the screen to open the Charms Bar.
- Select Settings > Change PC Settings from the menu.
- Switch to Update and recovery on the new page and click on the Check now button to check for new updates that are not installed yet.
- You can also view your computer's update history here to find out if theÂ KB 2871839 update is already installed on the machine.
The update is alternative available on Microsoft's Support website. You may want to download it from there if you need to deploy the update on several machines, or if you need to deploy it on a PC that does not have a direct Internet connection.
You need to restart the PC afterwards and go to the store again. If everything worked out well, you can now download and install the update to Windows 8.1.
This is not the case if you are running an edition of Windows that does not support Store updates. This includes the following editions:
- Windows 8 Enterprise.
- Windows 8 Pro installed using KMS activation.
- Windows 8 editions installed using MSDN ISO images, and that are activated using multiple keys.
In the latter case, you may be able to install Windows 8.1 using an ISO image from MSDN that provides you with that operating system. In the two other cases, you may need to contact your system administrator.
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