Troubleshooting If Windows 7 Update Fails
What can you do if the Windows 7 Service Pack 1 Update fails? The answer depends largely on the error code that you get directly on the screen or in the Windows event log.
Regardless of that code, it is still possible to try two generic fixes before you try to find a solution for the specific error messages.
The first thing that you may want to try is running the Windows Troubleshooter to resolve any problems that prevent Windows Update from working properly.
Windows 7 users find the troubleshooter when they click on the Start orb, select Control Panel > Troubleshooting and there the Fix problems with Windows Update link.
The Windows Update troubleshooter "resolves problems that prevent you from updating Windows", which basically means that it tries to repair Windows Update if it is broken or not working properly.
A click on Next starts a scan that should take less than 30 seconds to complete. Problems and issues that have been found are automatically repaired by the troubleshooting process. The troubleshooting tool displays problems that have been found during the scan and if it was able to resolve the problems.
It is then suggested to try the Windows 7 Update again via Windows Update to see if the troubleshooter corrected the updating issue. If the update fails again it is time for the second option, the System Update Readiness Tool for Windows.
- System Update Readiness Tool for Windows 7 (KB947821) [download]
- System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [download]
Make sure you download the tool that is compatible with your operating system. This means that you need to select the 32-bit or 64-bit edition based on your operating system and the correct language the tool is offered in.
This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.
The software has a size of roughly 100 Megabytes for 32-bit systems and 300 Megabytes for 64-bit systems.
What does it do?
After you download the System Update Readiness Tool, it runs a onetime scan for inconsistencies that might prevent future servicing operations. This scan typically takes less than 15 minutes to run. However, the tool might take significantly longer on some computers. The Windows Update progress bar is not updated during the scan, and progress seems to stop at 60% complete for some time. This behavior is expected. The scan is still running and you should not cancel the update.
The tool verifies the integrity of several Windows Registry keys
Files that are located under the following directories:
- %SYSTEMROOT%\Servicing\Packages
- %SYSTEMROOT%\WinSxS\Manifests
Registry data that is located under the following registry subkeys:
- HKEY_LOCAL_MACHINE\Components
- HKEY_LOCAL_MACHINE\Schema
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing
Which errors can it repair and fix?
- 0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified.
- 0x8007000D ERROR_INVALID_DATA The data is invalid.
- 0x800F081F CBS_E_SOURCE_MISSING The source for the package or file not found.
- 0x80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT The component store is in an inconsistent state.
- 0x800736CC ERROR_SXS_FILE_HASH_MISMATCH A component's file does not match the verification information present in the component manifest.
- 0x800705B9 ERROR_XML_PARSE_ERROR Unable to parse the requested XML data.
- 0x80070246 ERROR_ILLEGAL_CHARACTER An invalid character was encountered.
- 0x8007370D ERROR_SXS_IDENTITY_PARSE_ERROR An identity string is malformed.
- 0x8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME The name of an attribute in an identity is not within the valid range.
- 0x8007370A ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE The value of an attribute in an identity is not within the valid range.
- 0x80070057 ERROR_INVALID_PARAMETER The parameter is incorrect.
- 0x800B0100 TRUST_E_NOSIGNATURE No signature was present in the subject.
- 0x80092003 CRYPT_E_FILE_ERROR An error occurred while Windows Update reads or writes to a file.
- 0x800B0101 CERT_E_EXPIRED A required certificate is not within its validity period when verifying against the current system clock or the time stamp in the signed file.
- 0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE One or more required members of the transaction are not present.
- 0x80070490 ERROR_NOT_FOUND Windows could not search for new updates.
Try to install the Windows 7 Service Pack or another Windows Update again after the System Readiness tool has finished its scan.
Did you have troubles installing the service pack for Windows 7? (via)
What mental age of reader are you targeting with the first sentence? 10?
Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.
If your paymaster Microsoft permits it, of course.
5. Rufus
6. Ventoy
PS. I hate reading these “SEO optimized” articles.
I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.
bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.
ps…. time travelling?
written. Jan 15, 2023
Updated • Jan 13, 2023
This happens when you schedule a post in WordPress and update it before setting the publication date.
Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.
I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:
1) Too young to remember a time before W10 and W11 (doesn’t know better)
2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)
3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””
4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows
5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss
Obviously that doesn’t cover everyone, there’s also the category that:
6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now
Have I missed any group off this list?
You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.
Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.
Microsoft has removed KB5029351 update
only from windows update though
KB5029351 is still available from the ms update catalog site
1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.
2. I have installed it in a 11 years old computer, and no problems at all.
3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.
This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.
Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.
Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.
Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.
motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:
https://www.msi.com/news/detail/MSI-On–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215
check out the following recent articles:
Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:
https://www.neowin.net/news/microsoft-puts-little-blame-on-its-windows-update-after-unsupported-processor-bsod-bug/
BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:
https://www.bleepingcomputer.com/news/microsoft/microsoft-blames-unsupported-processor-blue-screens-on-oem-vendors/
While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.
My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.
motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):
https://www.msi.com/news/detail/Updated-BIOS-fixes-Error-Message–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277
I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
Tank you for your help