Check the number of user accounts on your system

Martin Brinkmann
Oct 31, 2007
Updated • Oct 15, 2015
Windows, Windows tips

Did you know that your system might have more user accounts than you thought it would have? Think about it for a while and write down the number of existing user accounts that you think exist on your system.

If that number is below four you have missed some. Let me explain to you how you can find out which user accounts exist on your system and how to delete or secure those that you do not need.

Tip: To quickly display all user accounts type net user into a command line interface.

All you need to do to find out the amount of existing user accounts is to open the command line in Windows and type the following command netsh dump > netsh.txt. Open that text document in a text editor and scroll down to the section entitled 'Ras Configuration'.

You will most likely find the following user accounts listed there:

set user name = Administrator dialin = policy cbpolicy = none
set user name = Guest dialin = policy cbpolicy = none
set user name = HelpAssistant dialin = policy cbpolicy = none
set user name = SUPPORT_388945a0 dialin = policy cbpolicy = none

windows display user accounts

Plus the real user account that you are using to login into Windows. The command net user 'username' reveals detailed information about that user account. Just replace 'username' with the name of the account that you want to get information for.

net user Administrator is a built-in account for administering the computer/domain
net user Guest a built-in account for guest access to the computer/domain
net user HelpAssistant is a Remote Desktop Help Assistant Account.
net user SUPPORT_388945a0 is a This is a vendor's account for the Help and Support Service.

Note: The accounts have changed in recent versions of Windows. In Windows 10 for example, you will find Administrator, Guest and DefaultAccount as the default user accounts that exist on the system plus any custom account you have created for users on the system.

I do not need those accounts. Maybe the administrator account could come in handy if I can't login into Windows anymore with my normal user account but all the other accounts are a security risk and not needed at all. I therefore made the decision to remove the HelpAssistant and Support_388945a0 account and password protect the Administrator and Guest account.

The reason why I keep the Administrator and Guest account is not a choice of mine. It is simply not possible to delete those accounts. The next best thing is to password protect them properly.

You delete a user account in Windows using the following command: net user username /delete. This would mean that I would write net user HelpAssistant /delete to delete the Help Assistant account.

Changing the password is as easy. To do that use the command: net user username password. If I wanted to change the password of the Administrators account to ghacks I would use the command net user Administrator ghacks

List of commands

  1. netsh dump > netsh.txt
  2. net user
  3. net user username
  4. net user username /delete
  5. net user username password

Additional note:

You may need to run the commands with elevated privileges. To do so, right-click on the command prompt link and select run as administrator from the context menu.

Check the number of user accounts on your system
Article Name
Check the number of user accounts on your system
Find out how many user accounts exist on a Windows machine, and how to manage those.

Tutorials & Tips

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  1. Dan Donx said on January 15, 2023 at 10:29 am

    What mental age of reader are you targeting with the first sentence? 10?

    Why not write an article on how to *avoid* upgrading from W10 to W11. Analogous to those like me who avoided upgrading from 7 to 10 for as long as possible.

    If your paymaster Microsoft permits it, of course.

  2. Dexter said on January 15, 2023 at 11:14 am

    5. Rufus
    6. Ventoy

    PS. I hate reading these “SEO optimized” articles.

    1. cdr said on January 15, 2023 at 3:32 pm

      I used Rufus to create an installer for a 6th gen intel i5 that had MBR. It upgraded using Setup. No issues except for Win 11 always prompting me to replace my local account. Still using Win 10 Pro on all my other PCs to avoid the bullying.

  3. sv said on January 15, 2023 at 6:40 pm

    bit pointless to upgrade for the sake of upgrading as you never know when you’ll get locked out because ms might suddenly not provide updates to unsupported systems.

    ps…. time travelling?
    written. Jan 15, 2023
    Updated • Jan 13, 2023

    1. Martin Brinkmann said on January 16, 2023 at 5:49 am

      This happens when you schedule a post in WordPress and update it before setting the publication date.

  4. Anonymous said on January 16, 2023 at 8:24 am

    Anyone willing to downgrade to this awful OS must like inflicting themselves with harm.

  5. basingstoke said on January 16, 2023 at 11:18 am

    I have become convinced now that anybody who has no qualms with using Windows 11/10 must fit into one of the following brackets:

    1) Too young to remember a time before W10 and W11 (doesn’t know better)

    2) Wants to play the latest games on their PC above anything else (or deeply needs some software which already dropped W7 support)

    3) Doesn’t know too much about how computers work, worried that they’d be absolutely lost and in trouble without the “”latest security””

    4) Microsoft apologist that tries to justify that the latest “features” and “changes” are actually a good thing, that improve Windows

    5) Uses their computer to do a bare minimum of like 3 different things, browse web, check emails, etc, so really doesn’t fuss

    Obviously that doesn’t cover everyone, there’s also the category that:

    6) Actually liked W7 more than 10, and held out as long as possible before switching, begrudgingly uses 10 now

    Have I missed any group off this list?

    1. Heinz Strunk said on September 19, 2023 at 3:57 pm

      You have missed in this group just about any professional user that uses business software like CAD programs or ERP Programs which are 99% of all professional users from this list.

      Linux doesn’t help anyone who is not a linux kid and apple is just a fancy facebook machine.

  6. ilev said on August 24, 2023 at 7:34 pm

    Microsoft has removed KB5029351 update

    1. EP said on August 24, 2023 at 9:21 pm

      only from windows update though
      KB5029351 is still available from the ms update catalog site

  7. Anonymous said on August 24, 2023 at 11:05 pm

    1. This update is labaled as PREVIEW if it causes issues to unintelligent people, then they shouldn’t have allowed Preview updates ot install.

    2. I have installed it in a 11 years old computer, and no problems at all.

    3. Making a big drama over a bluescreen for an updated labeled as preview is ridiculous.

    This is probably another BS internet drama where people ran programs and scripts that modified the registry until they broke Windows, just for removing stuff that they weren’t even using just for the sake of it.
    Maybe people should stop playing geeks and actually either use Windows 10 or Windows 11, but don’t try to modify things just for the sake of it.

    Sometimes removing or stopping things (like defender is a perfect example) only need intelligence, not scripts or 3rd party programs that might mess with windows.

  8. john said on August 24, 2023 at 11:17 pm

    Windows 11 was a pointless release, it was just created because some of the Windows team wanted to boost sales with some sort of new and improved Windows 10. Instead, Microsoft cannot support one version well let alone two.

    1. John G. said on August 25, 2023 at 12:08 pm

      Windows 11 is the worst ugly shame by Microsoft ever. They should release with every new W11 version a complete free version of Starallback inside just to make this sh** OS functionally again.

  9. EP said on August 25, 2023 at 3:10 pm

    motherboard maker MSI has recently released a statement regarding the “unsupported processor” blue screen error for their boards using Intel 600/700 series chipsets & to avoid the KB5029351 Win11 update:–UNSUPPORTED-PROCESSOR–Error-Message-of-Windows-11-Update-KB5029351-Preview-142215

  10. EP said on August 29, 2023 at 7:32 pm

    check out the following recent articles:

    Neowin – Microsoft puts little blame on its Windows update after UNSUPPORTED PROCESSOR BSOD bug:

    BleepingComputer – Microsoft blames ‘unsupported processor’ blue screens on OEM vendors:

  11. Leonard Britvolli said on August 30, 2023 at 10:33 pm

    While there may be changes or updates to the Windows 10 Store for Business and Education in the future, it is premature to conclude that it will be discontinued based solely on rumors.

  12. sembrador said on September 5, 2023 at 9:32 pm

    My advice, I left win 15 years ago. Now I’m a happy linux user (linuxmint) but there is Centos, Fedora, Ubuntu depending on your needs.

  13. EP said on September 6, 2023 at 11:55 am

    motherboard maker MSI has recently released new BIOS/firmware updates for their Intel 600 & 700 series motherboards to fix the “UNSUPPORTED_PROCESSOR” problem (Sept. 6):–UNSUPPORTED-PROCESSOR–caused-BSOD-on-MSI-s-Intel-700-and-600-Series-Motherboards-142277

  14. Raphael Benzo said on September 24, 2023 at 9:52 pm

    I try to disable the Diagnostics Tracking Service (Connected Devices Platform User Services) but it wont let me disable it, any help will be greatly appreciated.
    Tank you for your help

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