These users have two alternative options on how to connect with their Yahoo Mail account if they experience the problems. The first is by using a desktop email client like Microsoft Outlook or Mozilla Thunderbird, the second a notifier like Yahoo Mail Notifier for Firefox.

Both solutions obviously only work if the username and password of the Yahoo Mail account are at hand and still working. They can however cope with display or loading problems of the Yahoo Mail website. Yahoo Mail Notifier is a simple Firefox add-on that will display the unread mail count of a Yahoo Mail account in the Firefox statusbar. The add-on supports multiple Yahoo accounts which can be switched easily from the statusbar.

The preferences contain options to change the frequency new email checks, clicking preferences to open Yahoo Mail and notifications if new emails have been received.

Yahoo Mail Notifier is a simple Firefox add-on that can be helpful for users who do not want to check the Yahoo Mail page all the time to see if new emails have been received. It is available at the Mozilla Firefox website.

Yahoo Mail accounts are hit by phishing attacks regularly and Yahoo recommends to perform the Yahoo Mail Login only at the official Yahoo website and not at other websites (unless they are also owned by Yahoo).

The official Yahoo Mail login website is https://login.yahoo.com/config/login_verify2?&.src=ym. Another option is to visit the main Yahoo website and open the Yahoo Mail login website from there. The Yahoo Mail login screen should look exactly like the screen above except for the red stars and rectangle around the username and password fields. Those are added by the Last Pass password manager add-on that is available for several web browsers including Firefox and Internet Explorer. Last Pass can automatically fill out the Yahoo Mail login data and perform the login as well. Best of all, it is a very good protection against phishing attempts as the Yahoo user does not need to enter any data in the login form at the Yahoo Mail website.

Yahoo has created a password helper application for Yahoo Mail that can aid users if they cannot login into Yahoo Mail. It can help when users have forgotten their Yahoo Mail username or password.