The Hotmail user can then log into Hotmail using the Windows Live ID or the Hotmail username and password that were selected during setup of the email service. The Hotmail username is usually the Hotmail email address.

The website contains an option to restore the Hotmail password if it cannot be entered correctly. There are two options to reset the password. The first is to use location information and the secret answer to the question to reset the password, the second to send password reset instructions to email. The second option obviously makes only sense if the email account can still be accessed.

Microsoft has created a help file that tries to help Hotmail users who cannot sign in to the service:

If you can’t sign in to a website or service with your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , try the following:

* Make sure that you typed your password correctly. Passwords are case sensitive (Capable of distinguishing between uppercase [capital] and lowercase [small] letters. For example, A is different from a. If information is case sensitive, it must be typed with the required capitalization.) . If you’ve forgotten your password, try to reset it. For more information, see Reset your password.
* Make sure that your Caps Lock isn’t on.
* Make sure that the correct domain (A group of computers and devices on a network that are administered with common rules and procedures. The domain name is the part of your e-mail address after the @ sign, such as hotmail.com.) name is typed in the Windows Live ID box.
* Check that the Windows Live network isn’t temporarily out of service.
* Check that the website or service that you want to sign in to has the Windows Live symbol.

There are two options for users who want to avoid login difficulties in the future. The first option is to configure Hotmail in a desktop email software. Those usually work even if the Hotmail website is temporarily not accessible. The other option is to use a password manager like Last Pass which can remember the username and password and log in the user automatically whenever the Hotmail page is opened.

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The free software program SkyDrive Explorer integrates the Windows Live SkyDrive storage space in Windows Explorer. It will display a new SkyDrive Explorer icon in the My Computer menu after installation. A login to Windows Live is required to access the data that is stored in Windows Live SkyDrive. The program will automatically display the login window with options to store the login data for easier usage.

SkyDrive Explorer currently offers the following functionality:

• View the structure and contents of folders in SkyDrive.
• View files information (type, size, creation date in GMT format).
• Create new root folders and subfolders.
• Copy files into the storage.
• Delete files and folders.
• Copy files from the storage to the computer.
• Copy folders and subfolders from the storage to the computer keeping their structure.
• Use Drag & Drop for files operations.
• Rename files and folders.
• Create links to SkyDrive folders on your computer.

SkyDrive Explorer makes it easier to work with files that are hosted at the Windows Live SkyDrive service. It provides access to some features that are not offered by the web service itself including multi-file-operations like renaming, deleting or copying multiple files or folders. The standard Microsoft library for Windows Live ID services is used which means that the personal information are not passed to the SkyDrive Explorer engine. The traffic between the local computer system and the online storage uses the https protcol to protect against network snooping.

Windows Live SkyDrive Explorer is available for 32-bit and 64-bit editions of Windows XP, Windows Vista and Windows 7. The program executables can be downloaded from the developer’s website.

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There are a few programs that can completely remove Windows Live Messenger from a computer system. These programs work in a similar fashion like the antivirus software removers that remove files and Registry entries from installed antivirus solutions from the computers system.

Here are the programs that can completely remove Windows Live Messenger:

Zap Messenger

Zap Messenger is a portable software program for the Windows operating system. It can not only uninstall Windows Live Messenger but also MSN Messenger and Windows Messenger 5.x. Zap Messenger requires the Microsoft .net Framework 2.0.

With all this in mind, I developed ZapMessenger – the one step tool to completely remove Windows Live Messenger, MSN Messenger and Windows Messenger 5.x. The first thing ZapMessenger will do is attempt to cleanly uninstall Messenger normally and if that fails for any reason, it will forcibly remove Messenger from the Windows Installer engine allowing you to reinstall at your leisure without hindrance.

Windows Live Messenger Uninstaller

Windows Live Messenger Uninstaller is another software program to remove Windows Live Messenger from the computer system. The portable program supports Windows Live Messenger and MSN Messenger installations which it can uninstall from the system.

Windows Live Messenger Deep Clean

The third program that can remove Windows Live Messenger is a tiny script which can be downloaded from Rapidshare. It will uninstall Windows Live Messenger and the Sign In Assistant including data and program folders, objects, contact store data, temp files and Registry keys.

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Microsoft determined that the attack was not a breach of internal Microsoft data and believes that the account data was gained by a phishing attack. Phishing attacks are common ways these days to lure users into entering their account data on websites that look like the real deal but are not.

Hotmail users are encouraged to immediately change their account password to protect the account from unauthorized access. It is furthermore recommended to change the account password on other websites if the same password was used for accounts there as well.

A good tool that can help users create and use secure passwords is the Last Pass extension which is available for Firefox,Internet Explorer and Google Chrome.

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Probably the two most interesting aspects of the announcement of Office Web Apps is that it will be completely free and compatible with browsers other than Microsoft Internet Explorer. Microsoft has not been very specific about the requirements but Brian Hall mentioned Firefox and Safari in the announcement. It is likely that additional web browsers will be supported as well. There have also been no information regarding access from other operating systems like Linux or Mac at this point.

Office Web Apps can be interesting for many users who sometimes work on computer systems where Microsoft Office is not installed. It would allow them to work with their Word, Excel and PowerPoint documents online. This would get rid of formatting problems and other difficulties when editing these documents in Office alternatives.

Interested users can apply to become a part of the Office Web Apps beta test.

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The updated Windows Live Movie Maker is part of Windows Live Essentials and can therefor be downloaded by downloading the Windows Live Essentials installer from the Microsoft website. Microsoft’s main focus was to make the Windows Live Movie Maker as easy to use as possible. One of the project manager demonstrates that it is possible to create a movie that includes photos, video clips and a sound track in less than 30 seconds.

Microsoft has added new features to polish movies that are created in Windows Live Movie Maker. This includes more transitions, effects and video editing features. A total of 60 transitions, 18 pan and zoom options and 20 visual effects are available in the latest version. Video sharing and has also been made easier. The new version of Windows Live Movie Maker features an import to Youtube link right in the main menu. It is also possible to publish to Facebook and Microsoft promises to add other popular services later on as plugins.

Videos can also be burned directly to DVD or saved in high definition format to be played on computer systems and high definition TVs or low definition formats for mobile devices and email. Windows 7 users do get some extra features like increased capabilities for creating HD movies and additional file format support.

Windows Live Movie Maker offers an easy way to create movies in Windows Vista and Windows 7.

The reason why Windows Live Movie Maker is not available for Windows XP:

You’d like to use Windows Live Movie Maker on Windows XP. Given the technical requirements, unfortunately we won’t be able to support Windows XP at this time. But Windows Movie Maker 2.1 for Windows XP is still a great option if you’re still using Windows XP. As we mentioned in our initial post about Windows Live Movie Maker last October, we’ve built a new engine for Movie Maker that makes use of some of the latest and greatest technologies available on the Windows platform. Introduced in Windows Vista (and supported in Windows 7) is a new graphics driver model, which brings more reliable and stable support for high-end graphics. We’ve also built our new engine on top of DirectX, which improves speed and enables even more advanced capabilities over time. Finally, we’ve also built Windows Live Movie Maker on top of the new Windows 7 Scenic platform (and have brought it to Windows Vista as well) which makes our new user interface possible.

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One option is offered by Dexrex, a company that is providing the means to backup these messages and SMS online. Support are a wide variety of clients and networks including Skype, Windows Live, AOL, Yahoo, Jabber, ICQ, Blackberry and Google Talk. It is possible to sign in with the network accounts at the Dexrex website to initiate the backup of the data. Some users might be concerned about security and privacy.

There is obviously always a risk when entering data in third party websites. Dexrex uses the https protocol to transfer data between the client computer and the server. Backups can either be started using the Conversation Importer, a Java program that can import old conversations, or so called Extensions which run in the background and import messages in realtime.

The conversations are available online after transferring them to the server. It is for example possible to search the conversations, use filters to filter by contact or date or to share conversations with trusted users. It is even possible to edit conversations online. SMS archiving is currently only supported for Blackberry cell phones. Users need to download an application to their Blackberry to backup the SMS.

Dexrex provides an easy way of backing up conversations and SMS from Blackberry devices. It can be a a useful services for users who work with multiple computer systems and messengers.

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Interested users find the email import option in the Gmail account settings. The second link is displaying as Accounts for users who have not had this new email import feature enabled and as Accounts and Import for those who have.

Gmail users have to provide account login data of the email service that they want to import into Gmail. Options that are provided allow the user to import emails and contacts, add a label to all imported mails and to enable email imports for the next 30 days.

Being able to import emails into Gmail is another feature of Gmail that is poised to become popular as soon as it is activated for most Gmail accounts.

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The other requirements are a Windows Live ID and Microsoft Internet Explorer to access the contents on the Internet. Users who might find those restrictions to strict are better off with Dropbox who is less restrictive in this regard.

Live Mesh works by adding computer devices to the Mesh. The Mesh are all devices that synchronize data. It basically works by adding devices to the Mesh in first place, e.g. a local computer running Windows XP. That computer is then added to the Mesh that the user has access to. The process finishes with the installation of the Live Mesh software on the local computer.

Live Mesh will create a system folder on the computer system containing all folders that have been selected for synchronization by the user. That’s different from Dropbox which makes use of one static folder with the requirement that all synchronized folders are created in that folder. Some users have posted workarounds by using symbolic links but that’s pretty advanced and not recommended for beginners or inexperienced computer users.

Folders can be added by right-clicking them and selecting “Add folder to Live Mesh” from the context menu. It takes a few seconds before the newly selected folder appears in the global system folder. Synchronization with the Live Mesh online service usually starts immediately afterwards.

Live Mesh is currently providing 5 Gigabytes of storage space to its users, 3 Gigabytes more than what Dropbox is currently offering.

Another interesting option is the ability to invite members. Inviting members will give them access to selected folders – and their files. That’s interesting if documents need to be shared with several computer users regularly.

Live Mesh does have its shortcomings. The main being the concentration on the Windows platform and the Internet Explorer requirement for browsing the data online. While Internet Explorer will surely remain a requirement the prospect of being able to add mobile devices and Macs looks interesting. It remains to be seen though if mobile devices are limited to the Windows Mobile platform.

As of now Live Mesh provides a fast way of synchronizing data online for Windows users. It works intuitive, the performance is fine and the storage space is enough for a lots of data.

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There his however a simple method to enable POP3 access in Hotmail right away independently from where you are accessing Hotmail. Microsoft is checking the location stored in the Hotmail account to determine if a account should have POP3 access. All that needs to be done to enable both POP3 is therefor to change that location in the Hotmail account profile.

To do that select More Options by hovering the mouse over Options in Hotmail. Select View and edit your personal information in Manage your account and click on Registered Information. Information about the location should appear. Edit those information so that they are in a country that currently supports Hotmail POP3. You can later change it back if POP3 support is added for your country as well.

One easy way to find an address is to search for hotels in London using a search engine and copy their information into Hotmail. Make sure you change the postal code, timezone and country in the menu. You can for instance use that postal code for London: SW1V 4BN

Now that you have enabled POP3 access you need to configure your email client to access Hotmail this way.

Incoming Server: pop3.live.com
Incoming Port: 995
SSL Encryption: yes

Outgoing Server: smtp.live.com
outgoing port: 25
Authentication: yes
TLS Or SSL: yes

The username and password are the same that are used to log into the Hotmail site

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There is however on solution available where you only need to download the setup files once and can use them again on additional computers. You start by downloading the Microsoft Windows Live setup files from the official Windows Live website. Microsoft is actually providing the download tool for Microsoft Windows Live in two different versions. The file wlsetup-web.exe is the online installer with a size of only 1 Megabyte. This installer can be used to download only selected Windows Live applications like Windows Live Writer, Windows Live Messenger or Windows Mail.

The other setup file wlsetup-all.exe has a size of 134 Megabytes and contains all programs that can be installed. The download can take a while depending on the Internet connection though.

The full installer with the name wlsetup-all.exe from the Microsoft Windows Live website can be used for offline installations. All that needs to be done is to move the file to the other computer systems. This can be done with a network transfer, removable devices or burning it on a DVD.

If you have downloaded the other installer with the name wlsetup-web.exe instead you can do the following. Start the installer and pick the Microsoft Windows Live applications that you want to install. Those will be downloaded afterwards to the computer.

The files that are used for the installation will be stored in the C:\Program Files\Common Files\Windows Live\.cache directory. The installers will be located in hex encoded directories. Only one file per directory and they use names like writer.msi or messenger.msi which should make it easy to identify them.

Just copy those files over to the other computer and run the installers there. The Microsoft Windows Live applications will then be installed on the other computer without additional downloads from the Internet.

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It can be quite frustrating to discover the root of the problem especially when the user wants a clean uninstall to install a newer version of the product again. Keith over at Techie Buzz discovered the Zap Messenger application which can completely uninstall MSN Messenger, Windows Live Messenger and Windows Messenger from a computer system.

It solves all kind of problems that prevent the uninstallation of those products and is not limited to the ones mentioned in the first paragraph. Zap Messenger is a portable application that does require the Microsoft .net Framework 2.0.

The author is not listing the operating systems the software program is compatible with but it seems that it should run fine on Windows XP and Windows Vista.

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To be more precise, the plugin is currently working with Windows Live Photo Gallery or Windows Live Movie Maker. It works by selecting one video in one of the supported applications and initiating the upload from the Publish > Live Upload To Youtube menu. A popup will appear asking for a Youtube username and password.

If the login is successfully a new window will be shown with options to enter a title, description, keywords, a category and permissions for that video. A progress bar will be displayed after sending the information that is showing the status of the uploaded video.

The Windows Live Movie Maker menu is called Publish On Web instead of Publish but it provides the same interface after that point.

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The plugin should be installed when Windows Live Photo Gallery is not running. During first usage a Facebook account has to be linked to the Windows Live Photo Gallery application. This simply involves logging in to Facebook when the Windows Live application asks you to. A few other options will pop up during that process. An album has to be created if none is currently available. There is also the option to automatically accept images that get uploaded this way or to manually approve them instead.

Manually approving the images would mean to accept them on the Facebook website after transferring them from Windows Live Photo Gallery to Facebook.

Using the uploader is simple after creating the first account and album on Facebook. Images that should be uploaded are marked by the user who then selects Publish > LiveUpload To Facebook option from the main menu. Afterwards its simply a matter of selecting the account and the album to upload the images. It is always possible to link another account to the application or to create another album for an already existing account.

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It would be fair to say that Google and Apple have provided the most unique design directions over the last 10 years, Google with it’s minimalist user interfaces and Apple with it’s glossy Aqua theme. While I think Vista stands on it’s own design-wise there are definite Apple inspired decisions made.

Over the last few months however I’ve been noticing the new direction Microsoft design has been going in and I’m really liking it a lot. The first indication was the Microsoft.com redesign which I noticed went to a much more minimal design than previously and was followed by redeisgns across most of the Microsoft websites. Next the Internet Explorer 8 beta 2 came out and notably has lost the ‘gloss’ of IE7. The  Windows Live wave 3 followed and introduced a similar but more toned-down interface with no icons and was predominantly white, finally the online services began to be updated and introduced a great new theme which can be seen here. The Microsoft Software + Services strategy website also got a nice minimal theme.

I personally love this direction, the design is minimal, perhaps inspired by Google and yet much more attractive while avoiding the glossy, ‘web 2.0’ look which has so dominated design for the last decade and was present in the previous wave 2.0 incarnation of Windows Live.

What do you think about this change in design?

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It would be possible to use two different clients, for example MSN Messenger and Meebo to connect with two different user IDs but that would mean to cope with two different applications. A more straightforward way is offered by the MSN Messenger tool Polygamy (via Technobuzz) which patches MSN Messenger so that it can be run in multiple instances.

The software is able to patch various versions of MSN Messenger and Windows Live Messenger including the latest official releases and several beta versions of the Instant Messenger clients.

The MSN Messenger patch comes basically with two switches, one for enabling multiple logins and one to disable the feature again. All the user needs to do is to make the selection and click on the Patch button to patch the file.

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The New UI

I’m a little undecided on the new look for the Windows Live suite.

On one hand I don’t like to critique design changes until I’ve had a real chance to play around, get used to it and determine whether or not it is actually for the better. The Wave 3 UI however isn’t dramatically different from the Wave 2 ‘aero’ theme however it’s now much lighter and a bit sleeker, it also removes all icons from the toolbar which is what I don’t like at all.

What I don’t like about the new theme is that it brings with it a whole new load of UI inconsistencies between applications and services, something I hope successive releases would work on improving, not accentuating. Now the Live services contain a range of themes ranging from the original ‘Flair’ UI through to the new Wave 3 UI which itself contains two different themes – the new Live Messenger UI and the rest of the applications.

So my conclusion is the new UI is nice, but unnecessary and brings perhaps more annoyances then benefits.

The Live Suite Applications

As far as the applications and new features go this is a great release. The standout of course is the calendar synchronisation across Windows Live which is something we’ve been missing for years now.

Yes it’s a beta release so there are bugs. The customisation button for changing colours isn’t working very well right now, Writer has the occasional problem with refreshing blog themes, Windows Live Photo Gallery spikes the CPU when scanning for photos or detecting faces and also sometimes fails to fully shut down the process when closing the program. The ‘unread’ counts in Live Mail are also pretty buggy as I’m sure you’ll notice and experience when using the application.

Aside from those minor issues which are expected in a beta release, the applications are actually considerably faster and more responsive – particularly Live Photo Gallery which I was most impressed with.

Windows Live MovieMaker

The odd one out is the new Windows Live MovieMaker which is actually so basic as to be not even worth using, however it is worth taking a look at as obviously over the next year it will be improved upon in the same way the other live applications have.

I really don’t understand however why this application which has been rumoured for years now is so lacking… how can the biggest software company in the world take so long to create something like this? I hate to go on so much about it considering it is a beta release, but seriously Windows MovieMaker was basic to begin with, Vista barely improved it and now for Windows 7 we are essentially going to get exactly the same product but this time as a downloadable app rather then bundled.

So Moviemaker is at the same place it was at 10 years ago?

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I’m typing this is as I sit here waiting for the 134mb file to download so I can’t give you my opinions on the update yet but here are some views from nerds others who stayed up all night waiting for a software download for a scoop:

The surprising Live MovieMaker is sporting the Ribbon UI:

“Making its first appearance in the Windows Live suite, Movie Maker Beta is a solid new application lacking in basic features to make it actually useful.” – LiveSide

The vastly improved Live Mail:

We’ve been using Windows Live Mail to manage our LiveSide email for our individual accounts and for feedback and tips, and it already has been far superior to Outlook, even with the Connector, for managing multiple Hotmail accounts.  Now with better performance and a new calendar, we’re even happier” – LiveSide

The fantastic Live Writer:

Alot of what is in this new beta was seen in the Live Writer CTP back in June, like the SDK we have already discussed, and nothing is new from that point of view. Obviously the UI has changed to look more in line with the rest of the Wave 3 products” – LiveSide

The elegant Live Photo Gallery:

Photo Gallery had been a solid tool that does what it should do, and with additional features that helps you to better manage your photos and share them with the rest of the world… The software, although still in beta stages, is quite stable and functional. However, it is quite disappointing that it doesn’t have the consistent look and feel with the other Wave 3 application” – LiveSide

It also includes a new API which is going to be great if developers and online photo haring services begin taking advtanage of it:

brand new, simple framework that enables developers to create photo and video publishing plug-ins. The framework defines a set of interfaces that facilitate communication between Photo Gallery and the plug-in. The plug-in developer has creative control of the user interface of the plug-in and handles the details of communication with the 3rd party service” – LiveSide

The less advertising focused Live Messenger 9.0 has too much new stuff to describve in just a few sentences so download it yourself if you’re that interested!

looks awesome, despite reports about Microsoft backing away from a supposed WPF-based design” – Paul Thurrot

There are also updates to the Windows Live Toolbar and Family Safety software, but who cares about them?!

Haha, anyway enough of that. My download is finished so I’m closing Writer down to update and trying all of this for myself!

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The installer lets you choose the programs that you want to download and install. The available porgrams are Messenger Beta, Mail Beta, Toolbar Beta, Photo Gallery Beta, Family Safety Beta, Microsoft Office Outlook Connector Beta and Writer Beta.

All downloads (discovered by the Liveside website)are available in English, German, Italian, French and Spanish with more to come later this day. Each setup displays the list of programs. By default all are selected but the user can select those that he does not want to install. Once the selection has been made they can be downloaded and installed by pressing the Install button.

Joshua has posted an article about Windows Live Wave 3 previously which contains a good overview of the changes in the new version.

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Since I’m a nice helpful guy I decided to post the instructions and links in this article so that everyone who wants the portable version but does not have it right now can use it as a reference to install it. A user who wants to make Windows Live Writer portable needs to download two files. The first is Windows Live Writer itself if that is not already installed on the computer.

The second is a portable launcher for Windows Live Writer which has been created by Steve Fosset. The application dates back to last year but is working flawlessly.

The Windows Live Writer has to be installed on the system while the portable Windows Live Writer launcher obviously not. It can simply be unpacked to the system, either on a hard drive or USB device.

One last step is necessary before the portable Windows Live Writer can be started. The user needs to copy the files of the original Windows Live Writer installation into the folder of the portable application. The default folder of the Windows Live Writer installation is Program Files\Windows Live\Writer.

All the contents of the folder including the subdirectories have to be copied into the \App\WindowsLiveWriter folder of the portable version.

Once the files have been copied the portable version can be launched by double-clicking on WindowsLiveWriterPortable.exe. Windows Live Writer portable takes up roughly 11 Megabytes of space which should not be a problem for modern USB devices.

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