Why are companies allowed to advertise unlimited plans if those are in fact limited ? I could recount dozens of stories on the Internet where someone got kicked because they had been using ‘an excessive amount of traffic’. I mean, if they say unlimited it should mean that you could download 24/7 with full speed without facing consequences, that’s what the word unlimited means in my opinion.

So, my question would be if it would be possible to sue those companies who advertise unlimited plans but kick you as soon as your traffic exceeds their figure X. From my point of view this is misdirection. Consumers think that unlimited means unmetered, but what do lawyers say about this ?

This was basically the termination of my account at that provider and I decided to read the terms of service thoroughly from that time on. Today I read about Verizon’s Unlimited Data Plan which has a download limit of 5 Gigabytes and restrictions in place that forbid many internet activities such as downloading and streaming movies, p2p or web camera posts. So, the biggest question I’m asking myself now is what exactly is unlimited in the unlimited data plan from Verizon? It is obviously not the data, so what is it? What justifies the name?

I was not able to find an explanation for the term unlimited in Verizons unlimited data plan. It is pretty obvious that there is an inflation with terms like unlimited and flatrate. Many companies use it to lure customers who think that they get the real meaning of the word and not just a way of making more money by fooling the customers.

Back to Verizon, I really like the following sentence in their terms of service agreement:

Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice

So, all rights to the company, none to the customer. Would you really work with such a company?