Since you are reading this blog I assume you get a lot of tech related questions that you need to answer. In my family it is my mom who is asking me questions about sending images as attachments via email or deleting lines in an Excel document. And while that feels very basic for me, [...]
- Author: Martin Brinkmann
- Comments: 3
In Plain English
If you have to explain a concept to someone you better make sure to match their proficiency level so that they actually understand what you are talking about. If you work in tech support you usually talk to users all the time who have little to no knowledge at all about technology. They might get [...]