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Norton Identity Safe Beta, PC And Mobile Password Manager

Martin Brinkmann — Thu, 02 Feb 2012 01:45:31 +0000

Password managers are essential tools to stay safe on the Internet. Most offer a lot more than just saving passwords in a secure database. My personal favorite KeePass for instance can generate secure passwords, export or import some or all into various other formats, integrate with web browsers to make the login more comfortable or save form and other important information safely as well.

Symantec has recently launched Norton Identity Safe, a password manager for Windows PCs as well as Android and Apple iOS mobile devices. The program ships with browser extensions for all five popular browsers (Opera, Internet Explorer, Firefox, Chrome and Safari).

Norton Internet Security and Norton 360 users may already know the program as it is integrated into their applications. Everyone else can download a free copy of the password manager from the Norton website.

The program stores password information in the cloud like Last Pass, another password management service, does. When you compare the two services you will notice that Last Pass has an edge over Norton’s tool, as it supports features like automatic form filling, a portable mode or 2-factor authentication. Some of those are on the other hand only available for Last Pass Premium account users who pay $12 per year for that service.

Norton’s Identity Safe on the other hand ships with Norton Safe Web which informs you about unsafe websites that you are about to visit. Norton Safe web Life then again is available for free.

Here is a short table comparing core features of both products:

All Norton Identity Safe logins, notes and cards are saved with a master password that you need to create during setup. Norton requires you to use at least one upper and lower character, one number and one special char for the master passwords.

Toolbars are installed in all supported browsers automatically during installation, with no option to block the installation in some browsers. The toolbar is unfortunately not compatible with all browser versions. It failed to install for instance in Firefox Aurora.

The toolbar displays a search form, Safe Web, Identity Safe and sharing options. The search links to a custom Norton search engine. The Identity Safe button in the toolbar appears to be the only option to control the password manager. I closed the toolbar in Chrome and could not get it to open up again as there were no options to do so.

The menu links to the Identity Safe homepage, settings, a log in list that is directly accessible from the menu and options to log out of the password manager.

The password manager interface displays the password strength of the selected password. Here it is also possible to define whether the password information should be filled out automatically when the page is visited, whether a prompt for the master password should be displayed before that’s happening, and whether the program should you log in automatically if you select the login from the list.

The password manager works as expected most of the time. I had troubles getting it to work in Internet Explorer 9 though. The toolbar displayed fine in the browser, but new passwords and log ins were not recognized by the program.

Norton Identity Safe is an alternative to Last Pass, especially for users who want mobile access to their log in information. Most users will have troubles getting their stored passwords into the program in first place, which will keep many from using it (unless they use Internet Explorer for that).

The lack of browser selection during installation, missing form filling support, lack of frontend on the desktop and several bugs should keep most users from using it as their main password manager.

The Norton Identity Beta website offers no information on the future of the product. Will the final version remain free, or will it be turned into a commercial software that users have to pay for?

Have you tried Norton Identity Safe? If so, what’s your impression?

How To Update Last Year’s Security Software To This Year’s

Martin Brinkmann — Thu, 30 Sep 2010 16:05:49 +0000

Most security software companies, like Kaspersky, Symantec or Bitdefender, release new products ever year. The updated programs often come with additional security modules, better detection, engines, resource usage and other features that make them more powerful than last year’s version.

If you are running last year’s version, say Kaspersky Internet Security 2010, you are bound to use it even after the 2011 product has been released by Kaspersky. At least that’s what many users believe. The update in the software confirms their views, as it will only update the 2010 version of the product, and not the update to the 2011 version.

What many users don’t know is that it is quite possible to update from last year’s security software to this year’s release, without additional costs. The only requirement is a valid license of the security software.

Lets exemplify the process: To update Kaspersky Internet Security 2010 to Kaspersky Internet Security 2011 a user would do the following.

Download the latest product version of the security software from the Kaspersky website
Install the product after the download, without uninstalling Kaspersky Internet Security 2010 first.
Reboot the PC to complete the installation.

Kaspersky automatically detects that last year’s version was installed, and will take over the license. Licenses usually run for 365 days, and the user can use the new version of the software for the remaining period without additional costs.

The same updating option is provided by software from other security software companies. It is for instance possible to update Norton Antivirus 2010 to 2011 this way, or Bitdefender 2010 to 2011.

Below are download links of the latest versions of popular security suites and programs:

Bitdefender: Antivirus Pro 2011, Internet Security 2011, TOTAL Security 2011
Kaspersky: Kaspersky PURE, Kaspersky Internet Security, Kaspersky Anti-Virus
Symantec: # Norton 360, Norton Internet Security 2011, Norton AntiVirus 2011
Eset: ESET Smart Security 4, ESET NOD32 Antivirus 4
Avast: avast! Pro Antivirus 5.0, avast! Internet Security 5.0
AVG: AVG Internet Security 2011, AVG Anti-Virus 2011
Avira: Avira AntiVir Premium, Avira Premium Security Suite, Avira AntiVir Professional
Panda: Panda Global Protection 2011, Panda Internet Security 2011, Panda Antivirus Pro 2011

Please note that we have not tested updating all software programs listed above. It is however very likely that updates to newer versions are supported by all of them, considering that this increases the likelihood of the customer staying with the company for another year, once the license runs out. If you are not sure, contact your company to get an official response before updating the software.

Update: Users who want to be on the safe side need to uninstall the installed product first, reboot the PC and install the new version on the next startup.

Norton PC Checkup

Martin Brinkmann — Thu, 17 Dec 2009 12:26:18 +0000

Norton PC Checkup is a free software program for the Windows operating system that will perform a PC system scan to detect threats as well as performance and protection problems. The program will schedule scans of the PC once per week with the additional option to start a scan manually at anytime.

The system scan takes less than a minute to complete and will display an initial rating for each of the elements that have been scanned. More important than the initial rating is the detailed report that can be accessed after each finished scan. This report will display additional information using visual indicators so that the user can see the areas that need improvement on first glance.

Norton PC Checkup Interface

Completed PC Checkup

Detailed Report

The issues that have been found will the displayed on the first page of the report with a link to take action. Additional information are displayed by hovering the mouse over one of the main icons at the top that divide the various areas that have been scanned.

Norton PC Checkup will always offer two solutions to resolve the issues that have been found. Option one would be to connect with the Norton PC Tune-Up service which is a commercial service that needs to be paid for.

Option two lets the user solve the problem manually which will open a website with details on how to do so. The website is relatively generic on the other hand and does not take into account the user’s operating system. The link led to a website with performance tips for Windows XP although the test system was using Windows 7. A link in that article was provided to a similar Windows Vista article but there was not one for Windows 7 at the time of writing.

Norton PC Checkup can provide helpful information if the user manages to look beyond the Norton products that are offered as solutions for those problems. Most – if not all of the – problems that are indicated by Norton PC Checkup after scans can be eliminated with free third party software as well.

Norton PC Checkup can be downloaded from the Symantec website (via Blogs DNA)

How To Run Commercial Antivirus Software Without Paying For It

Martin Brinkmann — Fri, 25 Sep 2009 13:54:20 +0000

This article is not about illegal methods of obtaining software products. But read on if you are interested in how you can protect your computer with the latest antivirus software without having to pay for it. The principle is simply. Most antivirus companies are offering test versions of their products. These versions can usually be tested for 30 or 90 days. All you need to do to protect your computer with antivirus software is to install a new product every 90 days. This means that you need four antivirus products, preferably the most reliable ones that are offering 90 days of testing. You start again with next year’s edition of the first antivirus software that you started with. If there are not enough 90 day trials you switch to 30 day trials instead or use a free antivirus software to fill gaps in the 12 month cycle.

The following links point to antivirus software programs that can be downloaded as trial versions. These trial versions can be used for either 30 days or 90 days without payment.

Which antivirus software developers are offering 90 day trials?

McAfee VirusScan Plus [link]
McAfee Internet Security [link]
McAfee Total Protection [link]
Norton Antivirus [link]
Norton 360 [link]

Which antivirus software developers are offering 30 day trials?

Kaspersky Antivirus [link]
Kaspersky Internet Security [link]
Bitdefender Antivirus [link]
Bitdefender Total Security [link]
Bitdefender Internet Security [link]
ESET Smart Security [link]
ESET Nod32 Antivirus [link]
Trend Micro Internet Security Pro [link]
Trend Micro Internet Security [link]
Panda Security Antivirus [link]
Panda Antivirus Pro [link]
F-Secure Internet Security [link]
F-Secure Antivirus [link]

Please let us know in the comments if we have missed a product.

Some notes: This article does not rate the antivirus software programs. There might be free programs out there that are comparable to the listed antivirus products. The only problem with this method is that users need to install different antivirus software regularly. This not only means more work for the user but also the requirement to get used to new software products.

Many antivirus companies are running promotions every now and then that offer longer trial versions for download. This will obviously help tremendously.

Any thoughts or ideas?

Norton 360 Review

Martin Brinkmann — Mon, 10 Aug 2009 14:21:22 +0000

Norton was renowned back in the days when I started using personal computers for resource hungry security applications that could slow down computer systems significantly. I decided to skip Norton products for my whole life like many other users at that time. There are still many tech savvy users who avoid Norton antivirus and other software programs from Norton because of how they performed ten or more years ago. Norton software programs have on the other hand received lots of praise from computer magazines and reviewers. That’s the moment the idea for this review was born. I wanted to know if Norton antivirus and Norton 360 were as good as the press thought they were or if they were still the heavyweight security suites that would bog down a system noticeably.

I contacted Norton with my proposal and they were all for it. I quickly received a review copy of Norton 360 and started the test about a month ago. Norton 360 is Norton’s top of the line product that combines all features of Norton Antivirus, Norton Internet Security and some additional ones exclusive to this version. Users who install Norton 360 get among other features an antivirus solution that protects against all forms of malware (including bots, rootkits, viruses, trojans and spyware), a software firewall, email protection, web browser protection, identity protection, a file backup solution, secure networking and PC tuneup modules.

This can look like overload to some users but the first surprise awaits during the installation of Norton 360. The installation is quick and painless. A system restart is required after installation of Norton 360 which was not noticeably slower than before. One point of criticism that has haunted Norton products for years seems to have been taken good care of by the Norton developers. Both the system start and the system itself do not feel noticeably slower than before (startup and shutdown time is probably in the region of 1-2 additional seconds at the most). That’s great and somewhat unexpected considering the past.

Norton 360 itself runs pretty much automated. It is a good idea to tweak the settings at least once. This includes disabling modules that are not needed (e.g. if you run a firewall you might not want to run another one, same for the backup solution or web browser protection). The purpose of an all-in-one solution like Norton 360 on the other hand is to be the one program that is needed to secure the PC. Users who only need specific modules might want to consider the two other Norton products Norton Antivirus or Norton Internet Security instead.

The interface of Norton 360 on the other hand could confuse some users as it opens several modules and options in new windows. It’s not that seldom that two or even three Norton 360 windows are open at the same time. Uses who are looking for advanced options need to go into the settings of the security software program.

A click on any of the modules in the Settings of Norton 360 will open display advanced configuration options. No direct help or explanation is offered there which can be problematic if the name of the setting does not explain what they do (anyone want to guess what Early Load or Sonar Advanced Protection in Automatic Protection under Antivirus do?). A click on the question mark will open a Windows help file that explains the settings in detail. It would be more comfortable if at least some explanation was given directly in the menu (for example by hovering over a name).

These settings on the other hand are very detailed. It is possible to enable some modules that are not enabled by default (for example Microsoft Office Automatic Scan, Advanced Events Monitoring or enabling Silent Mode). Advanced users should take their time and take a detailed look at the settings provided.

Norton 360 is a security software program that is ideal for users who want an all-in-one protection that requires barely any configuration. It might on the other hand also be an interesting alternative for uses who like to configure their security software programs as much as possible which is something that Norton 360 offers as well. The best part (if you ask me) is the confirmation that Norton security programs are not slowing down computer systems noticeably anymore.

Anti Virus Software Removal Tools Overview

Martin Brinkmann — Thu, 16 Apr 2009 08:00:36 +0000

Uninstalling anti virus software on a computer system is sometimes not a trivial task as they tend to add their components deep into the system to provide protection from various threats PC users face these days. The need for anti virus software removal tools arises if the default uninstallation fails. This usually leads to a messed up computer system that could throw all kinds of errors at the user. It could also break other anti virus software either during installation or usage.

So called anti virus removal tools have been created to effectively remove traces of anti virus software from the computer system. They usually run a series of processes that delete files, Registry settings and other parameters or options that have been installed by the antivirus software during installation.

Below is a collection of anti virus software removal tools that have been created by the developers of the programs to aid their users if they encounter difficulties uninstalling it.

Did we miss antivirus software uninstallation tools in the list? Let us know in the comments.

AVG Remover

Martin Brinkmann — Sat, 31 Jan 2009 09:20:00 +0000

Software companies that release specialized tools to remove their software programs from a computer system are usually regarded with suspicion by many users. Many feel that there should not be specialized uninstallers as the regular uninstaller should be able to handle the uninstallation as good. The question that comes up is why they do not make the specialized uninstaller the default one.

AVG Remover has been specifically designed to remove the antivirus software program AVG Antivirus from a computer system. It will remove all parts of the AVG installation from a computer system including all Registry settings and files on disk. The program has been designed by AVG software developers as a last resort. They let us know that the AVG Remover tool “is the least option to be used in case the AVG uninstallation / repair installation process has failed repeatedly”.

The software program could therefor prove to be useful to remove AVG after a system crash or some other catastrophe that rendered the default uninstaller useless.

Similar tools exist for Kaspersky software in the form of KAV Remover and the Norton Removal Tool.

Norton User Account Control

Martin Brinkmann — Sat, 11 Oct 2008 07:41:37 +0000

A few weeks ago I started thinking of who a company like Norton could overcome the image of producing heavyweight system slowing software products and one of the ideas that came to mind was to release something useful speed to the general public. The decision makers at Norton must have felt the same way because they released the Norton User Account Control (via Donation Coder) the other day.

Everyone that has worked in Windows Vista regularly has surely come in contact with the User Account Control, the pestering service that brings up a window asking for your confirmation if an application needs elevated rights. The idea of the UAC is in fact sound but Microsoft apparently did not think of that required elevated rights to run. It was not all Microsoft’s fault though, many elevated prompts were caused by applications that would not need an UAC prompt if the software developer put a little more thought into the process.

A positive side effect is the increase in engineering quality since the release of Windows Vista. Software developers are actually putting more effort into coding applications that do not need elevated rights. Can’t be done for all but many function just fine without.

Back to Norton’s UAC. It basically replaces the original Windows Vista UAC giving the user more options in hand when an UAC prompt appears.

The software adds a Do not ask me again checkbox to the UAC prompt which can whitelist an application so that the user won’t be asked again if the application needs elevated privileges.

One side effect is that the tool is sending meta data to Norton whenever the application is being used. Metadata including the file name and the hash. Norton apparently uses that data to build a whitelist on their own that could be shipped with Norton UAC.

Norton Antibot Free 1 Year License

Martin Brinkmann — Thu, 06 Mar 2008 16:01:15 +0000

I did not think that we would see more of offers like the free Kaspersky or AVG on the Internet which were intended for a local audience but spread widely throughout the Internet because of information leaks. It seems that even Symantec is not protected against this kind of leaks.

The offer this time was directed at the readers of the German computer magazine Computer Bild which would receive a free one year license of the software Norton AntiBot if they purchased the magazine. Unfortunately though the link to generate the serial number leaked and is now available on the Internet.

I discovered it at Raymond’s excellent blog. To receive the free one year license you need to visit this official Norton page. Enter your email address in the form field, check the Ich akzeptiere box and click on the Gratis Produktschlüssel Anfordern button which will send the serial number to the mail address that you entered in the form.

Now download Norton Antibot in the meantime and activate the product with the serial number that you have received in your inbox. The serial number works with the English version – and probably every other language version – as well. The link above points to the English version of Norton Antibot.

Norton Removal Tool

Martin Brinkmann — Thu, 30 Aug 2007 07:32:37 +0000

I have been using Norton products in the past and was always astonished how resource hungry those products were. They surely looked professional which was the main reason why I did install them but they slowed down the system and were really hard to remove from the system.

Norton Internet Security 2006 for instance slows down system start of the average pc by more than 40 seconds which is one of the reasons why I think that it is not worth it. A lot of great, resource friendly applications exist that can fully replace most Norton applications and I would recommend to make the switch.

The Norton Removal Tool is helpful because it can remove a failed installation or damaged Norton product from your system. I would even suggest to run this application after using the default uninstallation process just to make sure that all files and settings are gone as well.

A lot of computers and notebooks ship with (trial) versions of Symantec or Norton products as well and I would suggest to uninstall them as well using the described method.

Alternatives vary of course depending on the Norton product that you are using. I suppose the antivirus software is the most common one which can be replaced by AntiVir for instance. Just write a comment if you are looking for a recommendation for another product.