Itunes Error 69 when syncing iPod

Martin Brinkmann — Mon, 03 Dec 2007 08:25:13 +0000

I have been experiencing the Error 69 in iTunes lately when syncing iPod. The full error message read “Attempting to copy to the disk failed. An unknown error occurred (-69)” which is not really that helpful if you ask me. I figured that this was some kind of transfer problem and decided to investigate it further.

I started the syncing again in iTunes and observed the songs that are synced with iPod. Error 69 appeared again of course but this time I memorized the last song that was synced and decided to remove it for now from the iPod and iTunes.

After that I restarted the syncing process and it went through without a problem. I’m not sure if this is the appropriate method of getting rid of ipod error 69 in iTunes but it has helped. I was fortunately able to rip the song again from CD and copy it back to my music library.

This time it would sync without difficulties which was a relief. I hate it when an album on my iPod or PC is missing a track.

Ipod Errors and Freezes – how to fix them

Martin Brinkmann — Tue, 07 Nov 2006 09:19:04 +0000

Ipods can be compared to small computers that thankfully do not run on a windows operating system. They still tend to spit out an occasional error once in a while. Most of the time it either freezes, is stuck in disk mode or displays other errors that are not that common. (like icons that should not be there).

Most of the time a simple reboot while do the trick. Apple unfortunately decided not to include an on/off switch which means this has to be done by pressing a combination of buttons on the Ipod. If a relatively new Ipod froze up or displays an error do the following:

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Some users report that this method is not working for them, the Ipod was still frozen or displayed an error message. Those users had success by reseting the Ipod the following way:

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Middle buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Users with an older Ipod will have to do the following:

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.

Apple published additional tips if this procedure did not work out, here is what they suggested.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

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Itunes Error 69 when syncing iPod

Ipod Errors and Freezes – how to fix them