As of December 2010, the most popular websites used primarily for email (based on US Internet usage) are:

• Yahoo! Mail
• Windows Live Hotmail
• Gmail
• AOL Mail

The same ranking of web-mail providers shows up as the result for 2010 US market share. When counting up unique US users in 2010, Hotmail and Yahoo tie at about a quarter of a billion users each, and Gmail has about 100 million users.

The results of a recent study on the demographics of web-mail users showed that Gmail users, among email users in general, tend to be young (54% between 18 and 34), have a high income (18% have an annual income between $100,000 and $150,000), and are early adopters of technology — for example, a larger percentage of Gmail users use Facebook that users on the other web-mail services.

Gmail History

Gmail was made available to the public in a beta version by Google on the 1st of April, 2004, and was thought by many at the time as another of Google’s infamous April Fool pranks. The project had begun a few years earlier within the company and had been available only to Google employees for internal email.

Known initially as Project Caribou, Gmail was open at that time only to several thousand people who had received an email invitation from Google to join. A market immediately developed for these Gmail invites, with some selling for a thousand US dollars, before Google increased the pool of invitations dramatically, and the price for an invite fell to less then US $5.

In April 2005, Gmail became available in a dozen languages, including British English, Russian, French, Japanese, and Spanish, just to name a few. One of the most intricate language implementations was for traditional and simplified Chinese.

In July 2005, Google began giving away Gmail invitations to anyone searching for the actual word “gmail” on Google.

In August 2005, Google began giving a Gmail invitation to anyone who submitted a US mobile telephone number to Google.

In February 2007, registration for Gmail was open to anyone who wanted to sign up on the Google website.

Officially, Gmail left beta status on the 7th of July, 2009.

HOW TO SIGN UP

Signing up is easy — use the http://www.gmail.com URL. This is also the URL used for your Gmail login once you’ve created an active Gmail account.

Look for the “Create an account” button, and click on it. Fill out the form that appears next, and then click on the “I accept. Create my account” button.

Most of the information on the form is obvious (First name, Last name, Location), but here’s what some of the less obvious fields mean:

• Desired Login Name: This item will be your email address for Gmail. You can type one in and click the “Check availability” button to see if that name has been taken yet.
• Password: There are two boxes to enter your password. The “Password strength” indicator to the right will let you know if your password is easily guessable, or not.
• Stay Signed In: This check-off box enables your Gmail signon to remain active until you sign off, which is a good thing for your home computer, but a bad thing for a public library computer.
• Enable Web History: This check-off box enables entry into your browser’s History of all the web pages you visit within Gmail. Again, it’s good for home use, but bad for public use.
• Security Question/Answer: It’s a standard question/answer for whenever you have to call in to re-set your Gmail account. You can even make up your own question.
• Recovery email: This item is another account recovery feature, but you can leave this field blank if you like.
• Word verification: This item is a standard security feature to make sure a human is submitting the form.

An Introduction page appears next. Click on the “Show me my account” button. Your Gmail INBOX, with an initial storage capacity of 1 GB, will appear with several welcoming emails from the Gmail Team. You can immediately select the Compose command to send out your first Gmail message, to yourself, of course, at another email address, just to prove that Gmail works as promised.

Rather than organizing messages solely by date received, Gmail groups messages by subject name and groups them as Conversations, with the newest messages in the Conversation at the bottom. Also, you can assign one or many Labels to any message, creating cross-connected groups of messages as you please.

Gmail will not send you additional copies of emails that you already have. For example, if you send an email via a distribution list of which you are a member, you will not get a copy in your INBOX because that message already exists in your SENT MAIL folder.

One limitation to keep in mind is that Gmail does not allow the transmission or receipt of attachments that are executable files.

Gmail Account Security

Gmail has a Security Checklist that you can use to ensure the security of your Gmail account.

Here’s a quick summary:

On your computer, is your virus scanner working? Is your OS up to date? Is your software infrastructure (Adobe, Java, etc.) up to date? Are all your software applications up to date?

Concerning your browser, is your browser software up to date? Are the browser add-ons, extensions, and plug-ins that have access to your Gmail the ones you want to have such access?

Within your Google account, when’s the last time you changed your password? Which websites have you authorized to have access to your Google account data? When’s the last time you updated your options for account recovery??

Within your Gmail account, are you always using an HTTPS connection? Have you checked unknown activity on your account lately? Are your mail settings for such things as Vacation Responder, filters, and forwarding working in the way that you think they are?

Gmail Features

The Gmail Labs feature, introduced on June 5, 2008 and available on the Labs tab of Settings, allows you to test out experimental features of Gmail, such as games, bookmarks for messages, and customized keyboard shortcuts. In return, all Google asks for is feedback. Keep in mind that these experiments may fall apart at any time, or simply disappear. Or, the experiment may become a nifty new part of the Google production environment.

Gmail Mobile is the version of Gmail for your Blackberry, Android, Nokia, iPhone, or other smartphone. It may even work on your ordinary cellphone! You won’t know until you try. It’s free, available since December 2005, and offers Gmail features for the smaller screen. You can read email, compose drafts, and mark the messages in your Gmail folders as you please. Look for details at the http://www.google.com/mobile/mail/ URL.

Gmail on the iPad was introduced Spring 2010. Any user signed on to Gmail via the iPad Safari browser can use a special two-pane display viewable only on the iPad, or stay with the traditional IMAP Gmail style. Take a look at the http://googlemobile.blogspot.com/2010/04/google-services-on-ipad-and-tablet.html URL.

Google Buzz debuted in February 2010 as a new social networking resource. Integrated with Gmail, Buzz allows you to share media, status updates, and links. Check out the http://www.google.com/buzz URL.

Google Voice in Gmail Chat (which is, yes, definitely a name for which Google needs to find a new one-word replacement) actually lets you make telephone calls to any destination in the US and Canada for free (and other countries for a fee). There’s no guarantee how long the ‘free’ aspect will last. Check the http://www.google.com/chat/voice/ URL.

The Gmail Blog, begun in 2004, is the community center for every Google Gmail user. You’ll read the latest news about Google and Gmail, and continuing discussions on such diverse topics as developer code, advertising information, corporate partners, computing challenges, and hardware with the best renewable energy implementation. Find the blog at the http://www.google.com/intl/en/press/blog-directory.html URL.

Gmail External Access

The standard way to access your Gmail account is, of course, with your browser. And the standard way to access your server-based IMAP4/POP3 email is through the email client on your computer. What if you could mix the two? You can. It’s possible for you to look at your Gmail messages on your email client, or you can have email from your IMAP4/POP3 email server sent to your Gmail account. One reason you might want to do that is if you want to access your IMAP4/POP3 email using a browser, while on vacation away from your computer. Or, you’ve got multiple IMAP4/POP3 accounts you’d like to consolidate into one mailbox.

In order to set up your Gmail account to receive POP3 email, you’ll have to set up Gmail to use the POP3 protocols, and provide Gmail with the access to your POP3 email account. In Gmail:

• under “Settings… Forwarding and POP/IMAP,” enable POP3.
• under “Settings… Accounts and Import,” look in the “Check Mail using POP3″ section to find the button to add or edit a POP3 account.
• enter the name of the POP3 server, the port it uses for email, and your username and password for that POP3 account.

The result will be that Gmail will periodically check your POP3 account, and retrieve any email. You have the option to have a copy of the email remain on the POP3 server.

Replies to any such POP3 email received in Gmail is a bit more complicated. You have to configure the Gmail smtp server as the sender in the “Settings… Accounts and Import” tab. In the “Send mail as ” section, click on the “Edit info” link on the right side. In the dialog box that appears, enter your POP3 email address.

If you want Gmail to go the other way (that is, email received in Gmail also goes to your POP3 or IMAP4 mail client), you must enable your Gmail mailbox for POP3 (and IMAP4) on the “Settings… Forwarding and POP/IMAP” tab, and then configure your POP/IMAP client to check your Gmail account.

Setting up an IMAP4/POP3 email client to check Gmail is the same as setup for access to other email accounts. When you add the Gmail account to your email client, you must pay attention to the different port numbers for POP3 (995), IMAP4 (993), and SMTP (465) authentication.

The procedures to add an account for the many existing types of email client will all be slightly different from each other, but the entries to define a Gmail account will always be the same:

• Your Gmail address and Gmail password
• The name of the POP3 Incoming Mail Server: pop.gmail.com
• The name of the IMAP4 Incoming Mail Server: imap.gmail.com
• The name of the Outgoing Mail (SMTP) Server: smtp.gmail.com

Make sure to set this Gmail account to use a secure connection (SSL), which will usually be set by checking off an indicator in the “Outgoing Mail (SMTP)” section. Make sure the indicators for ‘My server requires authentication’ and ‘Use same settings as incoming server’ are enabled.

Add-ons, Plugins And Extensions

There are thousands of software additions for Google Gmail, some provided by Google and many developed by other companies. Use Google, of course, to search out whatever you need. Following is a list of several samples:

Gspace

This add-on lets you use Gmail as a virtual online drive.

GTDInbox
This add-on lets you build task lists and manage projects.

Gmail Todo
This add-on gives you a script to modify Gmail into a To Do list.

Dragdropupload

This add-on lets you drag your files into the attachment box of your drafts.

Folders4Gmail
This script helps you to create folders in Gmail.

GMail Attachment Icons
This add-on gives you a little icon in your INBOX to show you types of file attached to each message.

Gmail Lite
This script cleans up Gmail, taking away chats, footers, ads, and stars.

Gmail Notifier
This add-on to your Task Bar notifies you of incoming Gmail. A version is also available directly from Google.

Gmail Multiple Signatures, plus Float
This script will automatically change your signature based on what return address you have entered.

Boomerang
This plugin adds a dropdown menu to the Gmail interface for sending all emails out at the same (later) time.

Symtica Google Chrome Toolbar
This extension adds a toolbar containing icons for new Gmail messages, new Google Docs, access to your contacts, management of your task lists, RSS feeds, and much more.

Gmail Keyboard Shortcuts

Keyboard shortcuts help you by keeping your hands off the mouse and on the keyboard. To be able to use these shortcuts, you must have a Standard 101/102-Key or a Natural PS/2 Keyboard. To enable these keyboard shortcuts, you have to go to the Gmail Settings tab and pick one of the options for Keyboard shortcuts. Here’s a few of the more useful case-sensitive shortcuts.

• ‘c’ stands for ‘compose’ and sets up a new message.
• ‘n’ is for Next message.
• ‘p’ is for Previous message.
• ‘!’ is the shortcut to report a message as spam.
• ‘z’ means Undo.
• ‘?’ shows the help page for keyboard shortcuts.

There are several combination-key shortcuts too. The combo will send the message on which you are working. The key for ‘g’ means Go; when combined with various other letters, the combo will take you to various areas of Gmail: ‘a’ for All Mail, ‘c’ for Contacts, ‘d’ for Drafts, etc. The ‘*’ can be combined with a letter in the same way to perform a selection: ‘a’ for All Mail, ‘u’ for Unread Mail, etc.

Gmail Access To Other Google Services And Sites

A Gmail account is a Google account that gives you access to many other Google services:

- Calendar (integrated with Gmail)
- Docs (editor for many standard types of documents)
- YouTube (videos from everyone and everywhere)
- Sites (creation of your own wikis and websites)
- Earth (zoom-in photographic views of our planet, down to street-level)
- Map (roads, locations, and directions)
- Picasa (photo sharing)
- Piknik (photo editing)
- SketchUp (build 3D models)
- Translate (from one language to another)
- Talk (Instant Messaging through the Internet)
… and many more.

Use the http://www.google.com/intl/en/options/ URL, or go through the Google Dashboard to access any of these services.

Most email users should already be familiar with the tips offered at the Gmail blog. Here are the five tips posted at the website:

• Remember to sign out
• Be careful about sending certain sensitive information via email
• Enable “Always use HTTPS.”
• Be wary of unexpected attachments.
• Make sure your account recovery information is up-to-date

Two of the five tips (being suspicious of attachments and careful about sending out information) are valid for all email accounts no matter where they are hosted and whether they are accessed from a website or desktop email software. These programs on the other hand make the tips one and three unnecessary. The email recovery tip on the other hand makes sense for all Gmail users. Gmail offers an option to add another email address to the account which can be used to retrieve Gmail login information or retake an account after it has been hacked by an attacker.

Do you think those tips are sufficient to protect email accounts or would you add other tips to the list?

Probably the most popular is the configuration of Gmail in a desktop email software program like Microsoft Outlook or Mozilla Thunderbird. This gets rid of any problems the user might experience in the Gmail web interface and is usually recommended for users who experience Gmail login problems.

Users who want to configure Gmail in a desktop email program can look at the support page at the Gmail website to find instructions for several email clients.

Gmail login problems can also be related to the account, for instance when the user forgot the Gmail password or username. A Gmail help page is available that can aid the user in retrieving this data so that a Gmail login once again is possible with that account.

Users looking for the main Gmail login page can visit this url to log into Gmail right now.

The free software program Gmail Notifier is technically a desktop program that can check multiple Gmail accounts for new messages. It uses IMAP over SSL for the connection and can monitor up to five Gmail accounts whenever it is running.

Gmail Notifier furthermore offers the option to read the header and body of new messages unlike many other Gmail notifiers that only notify the user of new emails. The program will display a message count for every Gmail account that has been added and configured in the software program.

Emails can be marked as read or deleted as well and attachments are indicated to the user. Notifications are in place to inform the user when new emails have arrived in one of the accounts that are monitored by Gmail Notifier. It is possible to switch to the Gmail account immediately by holding the Ctrl key and clicking on the account. This will open the Gmail interface of the selected account in the default web browser.

Gmail Notifier should be compatible with most versions of Microsoft Windows. It was tested on a Windows XP SP3 test system.

A Gmail login at the website is not bound to a specific location, users can be anywhere and access their email account if they have a connection to the Internet there. Remote clients, like the desktop email programs Outlook or Thunderbird, on the other hand offer other advantages. Emails can be accessed even without an Internet connection for one. They can also be stored locally and not on a remote server, which provides access to them even if no Internet connection is available.

One of the main problems users of the Gmail web interface face is that there is not a good way to switch Gmail accounts or log into two accounts at the same time. The second problem can easily be fixed with the privacy modes that most web browsers come with (or plan to implement). Privacy mode work independently from the rest of the Internet browser which means that it can be used to log into Gmail separately.

gmail login

The Greasemonkey script Google Account Multi-Login is another possibility. While it does not offer simultaneous gmail logins it provides an easier way to switch between gmail accounts directly in the web interface.

Gmail Account Login Troubleshooting

A user with login problems has to access the situation in detail.

• Is the Gmail website loading?
• Are username and password of the email account accepted?
• Does the Gmail page list an error message?

There are certain “best practices” when dealing with log in problems at the Google Mail website (the correct url is actually https://mail.google.com). The first is to ensure that the website is loading properly. This can be done by clearing the Internet cache or trying another web browser to access the Gmail homepage.

Open your favorite web browser and enter http://mail.google.com/ into the address bar. Is Gmail loading or is the page showing an error message or remaining blank? It may help to clear the browser cache and try again, or to use another web browser to log into the email service. Browsers to try include Firefox, Opera or Google Chrome. Chance is that a firewall, router or computer virus are blocking access to Gmail on the computer.

A last resort would be to try another computer to see if the Google Mail website opens on that PC.

A forgotten username and password on the other hand, or usernames and passwords that are not accepted by the Gmail login page usually require filling out a help document to make Gmail resend the data so that the gmail account can be accessed once again.

The cannot access my account page aids the user in retrieving the relevant account information.

Direct Links

• Gmail Homepage with login form, go here.
• If you forgot your password go here
• If you forgot your username go here
• If your account has been compromised go to the account recovery form here

Further information are available at the Gmail login page at the Login Helper website.

Gmail users need to assess the situation in detail, before they can troubleshoot it. The guide should have made it clear that there are different possibilities why a gmail account cannot be accessed by a user.

Google users who have fixed their gmail login issues are encouraged to share their experience with other users to aid them in resolving the login issues on their end.

Updates

Google has introduced the new 2-step verification option to improve the security during log ins. The new feature utilizes smartphones that generate or receive a temporary code that needs to be entered during the Gmail login. This basically adds a second layer of defense to the sign-in process so that attackers need to get hold of the username and password as well as the one time code. Gmail users can configure the 2-step verification under their Account Settings. It is recommended to add a backup phone or backup in case the phone gets lost or stolen. (via) Google Mail Multi-Sign In is now also supported on mobile devices so that Gmail users can sign in to multiple accounts.