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Gmail Website Connection Problems

Martin Brinkmann — Tue, 01 Sep 2009 23:17:00 +0000

Many Gmail users who tried to access the Gmail web interface were greeted with the error message “Server Error The server encountered a temporary error and could not complete your request” which meant that they were not able to log into their email account to check and send email messages. Google published several information on various of their websites concerning the outage which still does not seem to be fixed for all Gmail users. That’s at least what the Google Apps Status is currently displaying while the Gmail blog is reporting that the issue has been fixed and that Gmail should be up and running as usual.

A Yahoo Tech News article added some information about the Gmail outage which according to their information surfaced on Monday “wiping out e-mail to a small subset of users”. The outage that affected the majority of Gmail users started on Tuesday afternoon.

There is no word yet about the cause of the outage and if Google was able to recover the wiped emails of the users that were affected by the problem on Monday. Users who are still affected by the outage should be able to connect to Gmail using POP3 or SMTP connections.

Gmail Website Down ? Get your mails anyway

Martin Brinkmann — Sun, 04 Mar 2007 03:27:29 +0000

We had some reports coming in about some outages of the gmail – that is google mail – web interface which meant that some users could not access their mail accounts for several hours which seems to be a big problem for at least some of those users. In the time where customers for instance demand a fast, almost immediate, reaction to their emails it could become a matter of survival to receive and react to the mail.

I discovered the suggestion to retrieve the email by pop3 at the digital inspiration blog. Amit discovered that he was able to retrieve mails from his gmail account even though the web interface was down. This is a pretty neat trick which can be used, or at least tried, if you cannot connect to the gmail web interface.

To enable POP in your Gmail account:

Log in to your Gmail account.
Click Settings at the top of any Gmail page.
Click Forwarding and POP in the orange Mail Settings box.
Select Enable POP for all mail or Enable POP for mail that arrives from now on.
Choose the action you’d like your Gmail messages to take after they are accessed with POP.
Configure your POP client* and click Save Changes. (pop.gmail.com, smtp.gmail.com)