Put in the CD that was supplied by Sapphire and started the installation only to be greeted with a “Zero Display Service Error” during video driver installation. All additional tools and programs installed fine though. Back to the low resolution desktop I began a search on the Internet for a solution. I tried firing up a web browser but discovered that my Internet connection was not working. Rebooted the computer once, checked the System Control Panel to find an yellow exclamation mark next to the video card entry.

The properties of the video card were displaying another error message: “Code 12: This device cannot find enough free resources that it can use”. I experienced those situations a lot back in the days of Windows 95 when two hardware devices were sharing the same resources.

I combined that the possibility was high that my network card and video card were sharing the same resources. Radical solution was to remove the network card from the system to see if that was the cause. What can I say, Windows XP booted fine and offered me the usual choice of resolutions. Last step was to put the network card into a different PCI slot.

I read about two dozen forum threats and posts about both error messages and none posted this solution. Hope this helps a few users who are experiencing the same problems (I know many are from the Google searches that I conducted).