How to display the Windows 10 upgrade icon if it is not visible

Microsoft runs a promotion currently on systems running Windows 7 or Windows 8.1 that advertises the free upgrade to the soon to be released Windows 10 operating system.

Windows 10, which will be released for PC and tablet devices in less than two months, is provided as a free upgrade for most Windows systems.

The upgrade notification is only displayed in the operating system's system tray area if certain updates are installed on the computer.

While that is the only requirement, the functionality seems broken on some systems as the icon would not display on them even if all prerequisites are met.

This was the case for one of my Windows 7 Professional test systems for instance. I double-checked to make sure all updates were installed but the icon would not show up no matter what I tried.

Why reserve?

windows 10 upgrade reserve

Since Windows 10 is provided as a free upgrade, there is only one reason to reserve the upgrade using the "Get Windows 10" notification: the pre-loading of the installation files.

If you want to upgrade to Windows 10 the day it is released by Microsoft, you will benefit from pre-loading installation files as servers may overload on the day due to users rushing to upgrade to the new free operating system.

If you can wait, a day, week or months, then there is no reason to reserve Windows 10.

Fixing the display issue

windows 10 missing icons fix

Several methods have been published in the last couple of days that supposedly fix the issue so that the Windows 10 upgrade reservation offer is displayed on PCs running Windows 7 or Windows 8.

First thing you may want to do is make sure that all necessary updates are installed on the system. Once you have done that, you may want to run one method after the other to see if the issue is fixed.

While you can do so manually, you may instead run a small batch script on Windows that does so semi-automatically.

The script is available on Dropbox and all you have to do is download it to your system, extract the archive and run the file win10fix_full.bat afterwards with elevated rights. You do that by right-clicking on it and selecting the "run as administrator" option.

Update: If you receive a 500 error on Dropbox, use the following local download link instead: win10fix_full.zip

Note: Cautious users may want to check the code in a text editor before they run the script. There they will find listed the commands used by the batch file that determine whether all required updates are installed and run commands that attempt to fix the missing icon issue.

First thing you do is tap on (1) which runs an update status check. This checks if all required updates are installed on the system.

If that is the case, try methods (2), (3) and then (4) one after the other to display the upgrade icon in the system tray area.

The batch script explains each method on run so that you know what it supposedly does. The second method (Quick Method #2) fixed the issue on the Windows 7 PC that I experienced it on (it launches the GWX task and refreshes the GWX config afterwards.

Summary
Article Name
How to display the Windows 10 upgrade icon if it is not visible
Description
Find out how to display the Windows 10 upgrade reservation offer on Windows 7 or Windows 8.1 systems if the icon is not displayed automatically.
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Responses to How to display the Windows 10 upgrade icon if it is not visible

  1. Karol June 8, 2015 at 1:37 pm #

    I didn't install Windows Updates that are necessary to be able to upgrade to Windows 10. And I'm happy that I did it. Because Windows 10 Home won't let me allow to turn off automatic updates. Microsoft, I'm a home user but not as stupid as you think. I know how to set windows updates and it's because of you. Because you release updates that are not always 100% working. ;)

    • Clyde August 13, 2015 at 12:49 am #

      I was stupid enough to allow automatic updates on my perfectly good Windows 8.1 system. Fortunately I was able to un-install it by using restore to an earlier date. Windows 10 ushered in a " Fatal Error" due to access violation, followed by addresses parameters, flags threads, and other gibberish that a non Microsoft employee cannot grasp. The last time I saw this was on Windows 98. It was known as "the Blue Screen of Death."

    • Besniq October 13, 2015 at 2:50 am #

      Karol, you can always stop windows update, but can't manage which updates to install.

      I personally use windows 7 and think to migrate to Linux, cuz I'm bored from Microsoft OS-es

      I received big errors with w10 as "No boot disk found, please install operation system".

  2. Armond June 8, 2015 at 2:45 pm #

    Hi Martin, and thanks for another valuable article.
    So, did you install Windows 7 recently on the test system? I did a new installation of Windows 7 64 bit a cupple of days ago but I do not see Update KB3035583 in optional updates. Maybe Microsoft disabled the update for Windows 7 now? I also did a new install of Windows 8.1 for a friend and we see the Update KB3035583 and also the icon there.

    • Martin Brinkmann June 8, 2015 at 3:16 pm #

      Hi, no the operating system was installed months ago.

      • veonnj caines July 23, 2015 at 12:26 am #

        hi martin i need help my system was activated i bought it from the microsoft website and then the pc restarted and now it is not activated and i need a code to activate it and the company do not want to send me another code,please help me find me on face book at https://www.facebook.com/profile.php?id=100008644027103 please send me a code if you can or tell them send me one i have windows 8.1 pro and now i need to activate my pc to reserve windows 10 i already did it but my windows deactivate

  3. Montie June 8, 2015 at 3:17 pm #

    Microsoft really botched this up. There is a 115 page (the last time I checked) forum post of people having issues with this.

    I did a clean install of Windows 7 and even though it told me repeatedly I had no updates left the icon would not appear. Ran the script and I was missing an update. Had to go and download it and install it manually and then run the script again. Ran through every method and it still wont show up.

    I have a Windows 8.1 machine that it wont show up on as well, but I also have 2 machines it showed up on with no problems.

    • N00by July 4, 2015 at 7:56 pm #

      Same here!! Just installed Windows 7 on my PC yesterday as the motherboard had killed itself and I couldn't transfer it. I can't get the icon to come up at all and I;ve done all you've done and more.

    • Eli July 8, 2015 at 1:12 pm #

      try to run windows update troubleshooter at "https://support.microsoft.com/en-us/kb/971058"

      • James July 30, 2015 at 7:53 am #

        Why don't you all just use the 32 or 64-bit Windows 10 Media Creation Tool to upgrade or burn a DVD or create a USB installer or save the ISO? Why all this heartburn over a stupid icon and all this 'reservation' nonsense? Seriously folks, stop complaining and be smarter about this.

    • Joney5ohh July 30, 2015 at 9:51 pm #

      because it is not supposed to be updated yet?

  4. Yo! June 8, 2015 at 3:33 pm #

    Sir Martin,

    Can ask any advice or solution for my Problem, "I know its not relevant to the topic"

    here is my problem.

    "The security database on the server does not have a computer account for this workstation trust relationship"

    CLIENT PC : windows ultimate
    Server : Server 2008.

    Much Respect,
    Yo!

    • Martyn W June 17, 2015 at 7:07 pm #

      Just add it to the domain again.

  5. Derpy June 8, 2015 at 5:38 pm #

    I had the icon show up on my Windows 8.1 laptop, but not on my Windows 7 desktop. Either way, I won't immediately jump to Windows 10, especially if I can't opt out of automatic updates.

    • Eli July 8, 2015 at 1:18 pm #

      You don't have to worry, the update will not install automatically. It only downloads the Windows 10 files ahead of launch date, to save time downloading when you do decide to install it.

  6. WCS.Tony June 8, 2015 at 6:12 pm #

    Typical I spend 3 days trying various things before finding this script and THEN you publish it here.
    But seriously this was the only thing that worked for me, my Windows 7 PC just would not show the invitation icon.
    I tried repairing updates, installing / uninstalling various updates, registry changes and other batch files / commands.
    NOTHING WORKED.
    I was almost at the point of assuming I must have a pirate copy, even though it had passed all the Microsoft test.
    On my Windows 7 laptop the invitation just popped up, all by itself, days ago.

    One question - I updated my Windows 8.1 laptop, I hate it, to Windows 10 preview as soon as I could.
    But no invitation on that system or anything?
    Please don't tell me I will have to reinstall Windows 8.1 and do all the updates before I can "upgrade" back to Windows 10.
    Come to think about it - do I still have Windows 8.1 on the laptop?
    HELP!

  7. jasray June 8, 2015 at 8:14 pm #

    No reason to rush the Windows 10 installation, and, as others mention from previous experience, installing Windows 10 on Launch Day would be somewhat ludicrous since experience indicates the initial rollout will have numerous bugs, complaints, maybe compliments, etc. One full year--I think I can wait.

    Nevertheless, I ran the program as provided on a Windows 8.1 machine that wasn't showing the flag even though the update was installed. The program ran perfectly, and at choice 3 the Windows Flag appeared in the tray. Went ahead and went through the process of reserving and checking for compatibility; then, I uninstalled the update and hid the update so I could eliminate the Flag. Yes, somewhat pointless, but, again, the program works as expected. Maybe other issues are preventing other users from having a positive experience.

    I do find it odd that Microsoft relies on unpaid 3rd party users to fix their problems, but the same thing will be happening with Windows 10 that happened with Windows 8. Users and third party software makers will provide what Microsoft couldn't achieve.

    Crazy tech world.

    Thanks, Martin.

    • DonGateley June 9, 2015 at 12:38 am #

      LOL! Microsoft has been relying on unpaid 3rd party users to fix their problems extensively from day 1. Maintenance before Google was a nightmare. Microsoft cares about enterprise users and enterprise users only who pay stiff charge to get Microsoft to fix their problems for them. The rest of us have always been almost completely on our own.

  8. Vincent June 9, 2015 at 12:47 am #

    Seriously, I been messing around manually for 2 hours, this fixed it and showed the icon in seconds...

    Try it, don't waste time anywhere else.

  9. juan June 9, 2015 at 3:55 am #

    I WAS having issues getting the Win-10 icon on my Dell laptop. I was also not able to reserve it on the Microsoft website but after trying your method it worked. Thanks a bunch.

  10. David June 9, 2015 at 4:06 am #

    I just wanted to thank you for making this - it worked as soon as I tried #2. Prior to finding this, I spent hours trying everything other websites were suggesting but your method worked in an instant.

    Thank you!

  11. Maurice June 9, 2015 at 8:07 am #

    DUDE!!!!

    You made it work, my laptop was 100% fully updated but not until I ran your batch file (pretty impressive, I learned a thing or two), my upgrade came out of the square..

    Thank you.

  12. Absolutely Delighted June 9, 2015 at 12:32 pm #

    Thank you very much for this

  13. Wally June 9, 2015 at 2:06 pm #

    Nice work Martin!
    I do have a question though. In the Windows 8 section of the file, it looks as though you check for KB3035583 twice. Is this a typo, or is there some magic there I don't understand?

    As an old DOS command line guy, I'd like to add that this batch file is useful as an example of how to write batch files in addition to its specific purpose.

  14. da_man June 9, 2015 at 2:45 pm #

    I need the opposite. I need to make sure this doesn't display on the 100's of computers I manage. My users are admins and can't upgrade to this anyway.

    Anybody know how to prevent this upgrade from notifying?

    Thanks

  15. John June 9, 2015 at 7:10 pm #

    Thank you so much for this! I, too, tried every suggestion I could find, but nothing produced the Reserve Windows 10 app icon. Step 2 of your batch file displayed the icon immediately.

  16. Dan June 9, 2015 at 10:03 pm #

    Thanks you for providing the information that I could not even find on the Windows Insider Program website.

    I had done a fresh install of 8.1 Pro and Win 7 Pro and the icons that were previously there went missing and would not come back. The option #1 worked for me. The 'Check you PC' option is broken but ran cleanly before my installation so I really have no concerns.

    Many Thanks.

  17. Armond June 10, 2015 at 12:00 am #

    OK... I did not have IE11 installed. That update only displays if the user install IE11 on Windows 7.
    Micro$Oft...

  18. DonGateley June 10, 2015 at 1:06 am #

    As always none of the above worked for me including a reboot. Why must I always be an outlier when it comes to Windows problems. :-)

  19. Alex Joseph June 10, 2015 at 1:37 am #

    Thank a lot man. My problem was probably my hardisk because it went dead last week. After the necessary repairs, my laptop was back to a whole new windows. I did all the updates but still no icon. Method 1 from the script didn't do much since I already updated my windows 8.1. Method 2 was surprisingly fast and now I have the icon back. Thanks!

  20. Afa June 10, 2015 at 9:07 am #

    OMG this method really worked!! Thank You!!!

  21. anonymous June 10, 2015 at 5:19 pm #

    Its Still not Working ,the Cursed Microsoft

  22. mike June 10, 2015 at 11:02 pm #

    Awesome - worked! I had tried all the other methods and this was the first that worked. Microsoft should hire you.

  23. Chris Scott June 11, 2015 at 4:57 am #

    I ran Method 1 all updates checked out.Ran method 2 and the icon appeared.

    Thank you

  24. Tyler June 11, 2015 at 11:51 pm #

    Here is a more in-depth tutorial http://terastwosense.blogspot.com/2015/06/windows-10-fix.html

  25. yogesh June 12, 2015 at 10:29 am #

    sir,
    I am using windows8 and I want to upgrade for windows10 .since windows 10 icon is not appearing and updates are also not there ,please guide me .

  26. Sim Bee June 12, 2015 at 1:03 pm #

    Thanks, this worked perfectly for me...

  27. Jake De La Terre June 12, 2015 at 6:42 pm #

    The 3rd option worked for me (Win 8.1) been having a lot of trouble with this, trying to get it to show up. Thanks!

  28. jack June 12, 2015 at 6:44 pm #

    Tried all options on a couple of 8.1 pro machines but still no Windows 10 icon.

  29. DonGateley June 13, 2015 at 7:45 am #

    Hah! After trying everything here to no avail, Microsoft's Tuesday security updates brought it up. Go figure.

  30. D VIJAY June 13, 2015 at 2:35 pm #

    Thanks. It worked on my win 8.1 system

  31. Israel Jaimes June 13, 2015 at 5:56 pm #

    The bat file say's that i already had the update kb3035583 installed but it didn't. i went through pc settings->update recovery->view details under recommended tab i found the update and i installed the update, between a minute i got the windows 10 icon.

  32. Sanchay Joshi June 14, 2015 at 6:00 pm #

    Thanks man!! Your batch file made my day. Now my laptop will experience the freshest, fastest and beautiful windows till now

  33. Nikhil June 15, 2015 at 4:21 pm #

    I have made video about this watch it here
    https://youtu.be/S1_489Pj13A

  34. shuggee June 17, 2015 at 6:47 am #

    When I run the file it says KB3035583 is missing. My update history says it is installed. What can I do now to get the Windows 10 logo?

  35. Ernesto N. June 18, 2015 at 1:05 am #

    Worked perfectly! Gracias.

  36. Taha June 18, 2015 at 8:19 am #

    error promts in the cmd while running the batch file :

    Performing Pre-Checks. . .
    goto was unexpected on this time.

  37. Inderjeet June 18, 2015 at 7:34 pm #

    Thank you very much. This is the first method that actually works. But the Win10 app tells me my CPU isn't supported. I have a Intel i7 4770k.

  38. Ali-RS June 19, 2015 at 10:17 am #

    Hi
    Thanks so much for your help. It worked for me with 3rd method.
    I appreciate you friend.
    thanks again.

  39. Rytfield June 22, 2015 at 1:41 am #

    Method #2 (option 3) worked for me. Thanks!

  40. Marion Crist June 24, 2015 at 2:49 am #

    At long last i have the reserve the windows 10 icon taken ages thank you Martin :) x

  41. larry June 25, 2015 at 10:40 am #

    method 3 seems to have worked. thanks for the hack

  42. rusty June 25, 2015 at 11:31 am #

    Option number three worked on a genuine windows 7 computer running dual windows 7 and windows 8.1 pro, the 8.1 pro correctly activated windows 10 update icon etc etc but the windows 7 refused to do so, probably because i use it a lot less and leave weeks between updates. all updates were installed and everything else runs very well, but both will eventually get windows 10 cannot decide which i will update first but may opt for the windows 7 as my 8.1 pro is on a ssd and is extremely stable and faster than any apple product with a 5 to 8 second start up and 7 to 10 second shut down

  43. scala June 26, 2015 at 11:11 am #

    I updated my win 8.1 64 bit and made the registered for upgrade. After that I had to do a system recovery to factory settings and did windows update (including kb3035583). Now I dont get a win 10 icon. How do I check if I have the upgrade reserved?

  44. Xikaiden June 30, 2015 at 10:11 am #

    Odd. My compy (win 8.1) was fully updated and all but for whatever reason it wasn't displaying at all. Using the fix, it even confirmed that the updates were installed. Atleast option 2 was able to fix the problem. Thank you for sharing it.

  45. Jürgen July 2, 2015 at 4:09 pm #

    Great!

    Option 3 worked for my every day desktop computer. The "get windows 10" icon didn't show up because I had deactivated several scheduled default tasks. One of them was the "Microsoft Compatibility Appraiser".

    I have two other computers running Windows 7 Pro which I set up some days ago - without activation. The "get windows 10" icon didn't show up on them either, until I activated Windows 7 :-)

  46. mtbdog666 July 4, 2015 at 4:38 am #

    #3 worked for me. thanks!

  47. Aaron July 5, 2015 at 4:27 am #

    I don't see the icon anywhere and I installed all my windows 8.1 updates.

  48. Finn July 16, 2015 at 7:07 pm #

    cant run as admin why?

  49. rudy July 18, 2015 at 2:43 pm #

    option 2 (#1) worked for me but after getting the icon whenever i click it , it just says please wait and does not show anything else , and this goes on for infinity. even though i right clicked the icon and clicked the reserve my copy option and now it says check update status but then again why does it not load? THANKS IN ADVANCE.

  50. Eamonn July 19, 2015 at 8:03 pm #

    Hey thanks for that. I had to do the Kevin Stevens fix as the 1st
    one didn't work, but the icon showed up pretty quick and I reserved
    my copy of Windows 10. Yay.

    Don't understand why I had to go through all that in the 1st place,
    but at least it's fixed now.

    Thanks again,

    Eamonn

  51. TJohnson July 19, 2015 at 10:59 pm #

    Thanks! worked as designed. Step 2 was all it took. I spend the morning installing, uninstalling, installing, uninstalling updates and nothing. This did it within seconds of executing step 2.

    Wohoo

    By the way, why did I have to do this??? Microsoft, get it together. I had a clean install of 8.1 on this laptop close to a month ago and had all my updates installed. Yikes, what an ordeal to get Win 10. "Normal" users will never be able to get Win 10.

  52. Daniel July 21, 2015 at 7:17 pm #

    Thanks,it worked at the first attempt. I had all the updates, it didn't show until I tryed that bat file. Only time will say what about windows 10.

  53. Micstr July 21, 2015 at 10:42 pm #

    Woot! running fix #2 on my Windows 7 machine fixed it immediately. Thanks Martin you made it so easy!

  54. Matt July 23, 2015 at 1:17 am #

    Thank you so much #2 worked right off the bat!!!!!!:)

  55. Prakash Raj July 24, 2015 at 11:54 am #

    thanks.. this is working on my system windows 8.1..

  56. Alex July 24, 2015 at 2:09 pm #

    This method worked for me:

    1. Open the Control Panel, choose Administrative Tools, and then fire up the Task Scheduler.
    2. Expand Task Scheduler Library, then Microsoft, then Windows, and finally scroll down to expand Setup.
    3. Click the folder GWXTriggers and on the far right hit Run.

    Again, this will only work if you’re running a legitimate copy of Windows 7 SP1 or Windows 8.1, have KB3035583 installed, and have all the latest updates.

    • Max July 26, 2015 at 3:08 am #

      Thx Mate. Worked on my machine.

  57. Sushant July 24, 2015 at 5:43 pm #

    unable to download scrip from drop box.... :(

    Error (5xx)
    Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

    is anyone getting same error?
    anyone uploaded it to some other dropbox account?
    Help needed

    • Martin Brinkmann July 24, 2015 at 6:47 pm #

      I have uploaded the file to Ghacks, you find the download link in the article.

      • Sushant July 28, 2015 at 10:07 am #

        Thanks Martin

      • Huong July 31, 2015 at 3:34 am #

        Thank you so much, Martin! I tried your Quick Method #1 and it works. Your tool and tips are the best on the web. You really deserve a Gold star.

  58. Anand July 25, 2015 at 2:43 pm #

    Thanks
    For the above batch file..... I was so confused that which update file i should download and which not...You did a great job.... Now I m able to register for windows 10

  59. SARAH GREEN July 27, 2015 at 2:39 am #

    TY MINE IS FIXED

  60. Sandy DuBose July 27, 2015 at 6:47 pm #

    I have tried all your suggestions on two different laptops and still no icon. I have been working on this for 3 days with no results! Any other ideas?

  61. Jorge Mendoza July 27, 2015 at 7:23 pm #

    Thanks a lot!

  62. Anonymous July 29, 2015 at 6:07 am #

    Thank you so much!!
    Quick Method #1 Worked for me :D

  63. Simone July 29, 2015 at 10:52 am #

    Thank you! Have had nothing but problems with 8.1 on my machine, and so want to get away from it but wouldn't you know that even with the correct updates installed, no icon in my system tray. Par for the course with my experience of 8.1 but this worked a charm. You're a star!

  64. lagunacomputer July 29, 2015 at 6:35 pm #

    You need to install this tool from Microsoft. It will let you upgrade the pc to Windows 10 manually / directly, or create the install .ISO file or a USB installer.

    http://lagunabeachcomputer.com/install-windows-10-when-the-reserve-button-does-not-work-or-the-get-windows-10-app-icon-does-not-appear/

  65. Vibhansh July 31, 2015 at 4:28 am #

    Thanks so much ! You guys made my day ! :D

  66. Anonymous August 3, 2015 at 12:25 pm #

    Thanks Alex !

    Yours was the only solution that worked for me :

    1. Open the Control Panel, choose Administrative Tools, and then fire up the Task Scheduler.
    2. Expand Task Scheduler Library, then Microsoft, then Windows, and finally scroll down to expand Setup.
    3. Click the folder GWXTriggers and on the far right hit Run.

    Again, this will only work if you’re running a legitimate copy of Windows 7 SP1 or Windows 8.1, have KB3035583 installed, and have all the latest updates.

  67. Jeremy August 4, 2015 at 1:43 am #

    More stuff to try in case your upgrade doesn't show. Enjoy windows 10 fellas, it's awesome!

    https://www.youtube.com/watch?v=DUnBP3_MElE

    I installed Win 10 on my Surface Pro 3 on day one and received 0 problems/bugs/glitches.

  68. shuggee August 4, 2015 at 11:13 am #

    There is a driver which I am unable to download as, when I do the screen just goes black. I have had to re-install the operating sytem to get the computer running again. I don't know much about it but this is what I got when I copied it from the list in windows update.

    "Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.3 - AMD Radeon R5 235
    Download size: 108.4 MB
    You may need to restart your computer for this update to take effect.
    Update type: Optional
    Advanced Micro Devices, Inc. Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.3 software update released in November, 2014
    More information:
    http://sysdev.microsoft.com/support/default.aspx
    Help and Support:
    http://support.microsoft.com/select/?target=hub"

    I have hidden this driver in windows update.

    Unfortunately, trying to install Windows 10, Windows Update is set to automatically install, including drivers and, from what I can gather, anything else it chooses. There is no way to turn it off, apparently.

    This means that I am unable to install Windows 10 as it downloads the driver that causes the problem. I have tried twicw to install it with the same, black screen, result.

    Does anyone else have this kind of problem and is there anything I can do about it?

  69. Linky August 17, 2015 at 12:03 pm #

    I am the administrator of 14 PC's of which 2 of them did not get the icon. On the one PC installing the 2 KB files and running this fix worked. The second PC was a nightmare and took 3 days to find and fix the problem.

    Open Administrative tools > Services > Event viewer. If you get the following error:
    ERROR_WMI_INSTANCE_NOT_FOUND
    4201 The instance name passed was not recognized as valid by a WMI data provider

    Download unlocker: http://filehippo.com/download_unlocker/
    After installing go to C:WindowsSystem32LogFilesWMI, right-click on "RtBackup", select "Unlocker", select "Rename" from drop-down list, type e.g. "RtBackup.bak" and click "OK" twice. If Unlocker did not want to open then go to C:Program FilesUnlockerUnlocker.exe and set it as "Run as administrator" on "Compatibility".

    Restart computer and the windows 10 icon will appear,

  70. KF September 27, 2015 at 1:47 pm #

    The windows10fix batch file is the only fix that work for me. I can't thank you enough for that <3

  71. Agyare October 30, 2015 at 4:42 pm #

    my laptop was running slow so i resetted it but afterware i am unable to download or update some app form the store. Please help

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