If your phone is stuck displaying the Samsung logo after flashing, do this

Some time ago I decided to root my Samsung Galaxy Note II Android phone. Not out of necessity, but more out of curiosity to see what would happen and to get a feeling for the process.

The operation itself was really easy to perform and I ended up with a rooted device in the end. Recently, I have been trying to update the phone to the new Android version released for it.

Doing so using Samsung Kies or the phone's internal update check would result in a "firmware modified" error message which basically meant that  could not update the phone the normal way.

I did research the issue and discovered that I had two options. The first, two download a stock ROM for the device, appealed the most to me and I decided to go down this route.

I downloaded the stock rom for my country and provider from Sam Mobile and the latest version of Odin as well to get it on the Galaxy Note II phone.


I fired up the phone in Download Mode (by holding down the following buttons on restart or boot: Volume Down, Home and Power)

Once in the mode, I connected the device to the PC, started Odin, selected the stock ROM under PDA, and hit the start button.

This worked out just fine at first, and everything seemed to have gone according to plans, until the phone rebooted.

My providers boot animation would come up, and then the Samsung logo. The animated logo would not go away however, and I thought at first that something was still being processed in the background.

After I waited some minutes, I realized that this was not the case. Did some research on that as well, and found out that you had to clear data and cache as well if that happened.

I had to boot the phone into recovery mode by holding down Volume Up, Power and Home until the boot logo of the phone would appear. This starts the recovery mode. Here I had to run the following two commands (using Volume up and down to navigate and power to select):

  1. Wipe data / factory reset
  2. Wipe cache partition

After I ran both commands, I selected reboot and the issue was fixed. The Samsung logo appeared for a short time, but the boot process continued after that allowing me to enter the phone's Pin number and proceed.

While I had to reconfigure most of the settings and preferences, and go through the on-screen help again (annoying), I was finally able to download and install the latest firmware update from within the phone.

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Responses to If your phone is stuck displaying the Samsung logo after flashing, do this

  1. Aamir Usman January 12, 2014 at 3:10 pm #

    Don't we need to re-install the stock firmware?? I thought If we were stuck at logo, we needed to re-insatll the stock firmware.

    • Martin Brinkmann January 12, 2014 at 3:17 pm #

      Well I did install the stock firmware, but do not know if this works with custom Roms as well. Anyone?

  2. praveen January 12, 2014 at 4:09 pm #

    Yep i too got stuck with this problem a lot. Thanks for help buddy . Hope so there won't be any problem with the upcoming samsung s5 as per specs provided in http://surfthelist.com/samsung-galaxy-s5-rumour-round/

  3. Nhick January 12, 2014 at 4:33 pm #

    Sounds easy, hope to follow your instruction properly so I too can root my samsung phone in order to get the latest version of android and other stuff.. Thanks.

    • Doc January 12, 2014 at 8:32 pm #

      The point Martin makes isn't to root the phone to get the latest version of Android...it's what to do if the phone is rooted and FAILS to get the latest version of Android, over-the-air (released by Samsung); if the phone is rooted, the update may FAIL.

  4. Rohan January 13, 2014 at 10:47 am #

    Hi Martin

    I am having the exact same problem with my samsung galaxy s2 t989 (t-mobile), but i am nto able to get in the recovery mode by the key combination you mentioned. what am i doing wrong?

    appreciate the help

    • Martin Brinkmann January 13, 2014 at 7:13 pm #

      Rohan, it may have a different combination to get into recovery mode.

  5. Hrishikesh January 15, 2014 at 4:05 pm #

    Hey Martin
    I have a note 2 with the same problem, but somehow the said combination for getting into recovery mode doesnt work.
    Any idea how to get into the recovery then ?

  6. praveen January 15, 2014 at 4:28 pm #

    Got new camera over review : http://surfthelist.com/samsung-latest-galaxy-camera-2-android-jelly-bean-4-3/ . Can you brief if same going to happen with this camera ??

  7. Anonymous February 22, 2014 at 7:04 am #

    thanks a lot worked for me

  8. Lorenz R March 14, 2014 at 11:30 pm #

    Thanks a lot!!!

    That help me. These informations are missing in the most instructions!!!

  9. Donald Bakewell March 25, 2014 at 6:17 pm #

    Hey Martin,
    Just wanted to say thanks so much! Your solution worked PERFECT!!!

  10. Hubert April 2, 2014 at 9:35 pm #


    I'm having the same issue, bit the factory reset from recovery mode didn't help.

    Any other ideas ?

    Thanks in advance :)

  11. dontwnalosedataperson May 3, 2014 at 10:57 pm #

    I dont want to looose all my data! :/

  12. Tom May 22, 2014 at 5:33 pm #


    Thanks for your help Martin.

    I followed the steps you provided:
    Wipe data / factory reset
    Wipe cache partition

    ... but the phone is still stuck at samsung logo afterwards, and I waited long enough in case it could take longer to start but nothing else happend.

    What else can be done?!

    Appreciate your help.

  13. Shawn E. May 28, 2014 at 5:05 am #

    Thank you very much! This worked amazing! I was worried my device would never boot again!

  14. Stevenpiters June 21, 2014 at 3:02 am #

    Thank you.. you save my samsung... :)

  15. Ruba September 4, 2014 at 1:14 am #

    I have samsung note;my phone has stuck on samsung logo and no matter what i try(holding home+volume up+powerkey) it just doesnt go.Please help me.

  16. HOILIN September 7, 2014 at 3:31 pm #

    Hi Martin,

    Great! Its works after i had been told that my phone cannot be used anymore.
    Thanks for sharing!! :-)

  17. Anonymous October 27, 2014 at 3:57 pm #

    Thanks a lot for this brother, I had the same problem. Followed these steps and it worked. THANKS A LOT

  18. Libby December 13, 2014 at 3:11 am #

    You saved me from the dreaded brick. Your fix worked for my phone when it got stuck on the Samsung logo post flashing new firmware; according to all that I had read the new firmware should have fixed the previous 'stuck on Samsung logo' problem but.... I am so very grateful.

  19. Levino January 5, 2015 at 2:15 am #

    Thanks, bro! It helped me fix an note8 of my friend!!

  20. happy January 14, 2015 at 9:47 pm #

    Its been a week my phone does not switch on,it keeps vibrating.. What myt b the problem? When I press the volume down it says odin mode downloading but..it never does dat.. Plz help

  21. nicey broadway January 15, 2015 at 11:04 pm #

    I have samsung note 2 my phone is stuck on the samsung logo and no matter what i try (holding home+volume up+powerkey) it just doesnt go.Please help me.

  22. Frank January 19, 2015 at 5:05 am #

    Dude, you are awesome. Thank you that got me out of that pickle.

  23. aman January 31, 2015 at 11:33 am #

    thank alot it worked

  24. netanel February 21, 2015 at 2:31 pm #



    I followed the steps you provided:
    Wipe data / factory reset
    Wipe cache partition
    But the phone is still stuck at samsung logo afterwards, and I waited long enough in case it could take longer to start but nothing else happend.i tried everything i know stiil nothing

    What else can be done?!

    Appreciate your help.

    • Martin Brinkmann February 21, 2015 at 3:27 pm #

      Netanel I never had to try anything different as the procedure worked in my case. Maybe repeat it and hope it yields a better result? I don't know unfortunately what you could do on top of this.

  25. netanel February 21, 2015 at 6:33 pm #

    thanks any way

  26. Suman March 6, 2015 at 2:42 pm #

    Thanks mate.... I had exactly the same problem and this post help me go through it in a breeze! I am using an international (unlocked) version Galaxy Note 2.

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