I just received a handful of emails from different individuals who all wanted to know how to change their primary Facebook email address. While it could be all the same person sending me emails from all of their accounts, I’d say it is still worth an article. When you sign up on Facebook you have to enter an email address. This becomes your primary email address on Facebook.
The primary email is used for all communications, for instance notifications that someone messaged you or that a user logged in with your account from another computer. If you do not have access to your primary email anymore you will not receive those notifications and communication, unless you change it on Facebook.
Changing Your Facebook Email Address
You can only change your email address on Facebook if you can still log in on Facebook. Sign in as usual and locate the Account link at the top right corner of the screen. Click on Account and then on Account Setting under the Context Menu.
Locate Email under the Settings tab (which is the default tab) and click the Change link on the right of the preference. Your primary email address is listed on that screen.
A menu looking similar to the on shown on the screenshot below should be displayed on the same page when you click on the change button.
All email addresses connected to this Facebook account are listed there. If the other email address that you want to use on Facebook is already listed, select it and click Change Contact Email.
This makes the selected email address your primary email on Facebook.
If the email is not there, enter it under New Contact Email and click the Add New Email button afterwards.
You are asked to enter your Facebook password to confirm the change. If you enter the right password, a confirmation email is send to the new email address. It contains a confirmation link that you need to click on to confirm that you have access to the email address. If clicking does not work copy and paste the link in the email to your web browser and activate it that way.
Facebook sends a second email to the current primary email address. This contains information that a new email address is about to be added to the account. This email contains a link to cancel the operation, so that the new email address is not added to Facebook.
New emails that you add and confirm are not added as the primary email by default. You need to go back to Settings > Email to select the new email address under Contact Email. A click on Change Contact Email opens the password prompt again where you need to enter the Facebook password again to confirm the change.
The selected email should now be displayed as the primary email on Facebook. You can use the Remove links next to all emails but the primary email to delete it from the account. You need to confirm the removal of email addresses with your password.
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This would great if my screen looked like this! I dont have the option to add a new email. My primary has changed but i can’t make the change on FB. Help!!
On July 7th I was signed in on another computer while on vacation. That afternoon when I tried to sign in on Facebook a red message told me I had changed my password at 1:26pm that day. Obviously, someone else had, not me. I then locked my account. Since arriving home, I have tried unsuccessfully to unlock my account several times. I have scanned my driver’s liscense twice in an attempt to move to Step Three in unlocking my account. I have found no other ‘Help’ site that offers a solution neither do the telephone numbers offer help. What is taking so long? Thank you for responding to this promptly as this is a great inconvenience for me as well as some of my friends.
thanks so much.
I just tried to add/change email address in account settings. Before I click on “change” you can see my address listed. When I click change and the tab expands the primary email field is blank and it will not let me add any email cause there is no primary. I close it and there is my email address again. I have tried several times and it works fine on my boyfriends account. Any ideas?
I am having the same problem. The primary email is there but as soon as I click edit it is gone. I can’t change anything because it keeps saying “You must choose a primary email.” Did you find a solution?
I am having the same problem – has anyone figured this out?
I don’t know how but facebook got personal an email address of mine that I did not add to the account and put it in the primary contacts section under account settings. I tried removing it but it doesn’t let me. There is no message as to why and the page doesn’t do anything. Has anyone else had this problem? Thanks
My account is dnt open
thanks:)
thank’s v.much
I am having the same as Janice and Kunam.
The primary email is there but as soon as I click edit it is gone. I can’t change anything because it keeps saying “You must choose a primary email.” And can’t add an email because you can’t add a secondary email without a primary.
I can’t login with what it shows as the primary email address either; have to use the username approach.
Is there some kind of paid support available at facebook? Or are you just left to follow their help links endlessly in circles?
There is only a community support forum as far as I know: https://www.facebook.com/help/community
so does that mean i can login my new email??
e.g.
my previous account is: , so i need to log it in on facebook first then change my email to , after all the confirmation… will i be able to login to facebook using and see everything that i had back then??? next question is what will happen to my first account ??? will i have to re-register it again on facebook to use it or is it registered as a blank account??
I have two email addresses in my account settings THAT ARE NOT MINE, and I can not remove them. there is a “remove” tab next to the addresses, but it can not be removed, even though they are not the primary email addresses. they are hacker email addresses how can i get them removed ASAP? Thanks
Maybe this helps: https://www.facebook.com/help/hacked
Hola, alguien pudo encontrar la solución? a mi no me deja cambiar la direccion principal de facebook. Gracias!!!
Thanks for the article.
I got the email account changed no problem.
Facebook apps are still sending to the older email – the one I originally signed up to them with. Is there a way to force an update in the apps?
Do you know if the apps will eventually update thier database and switch or do I need to quit the app and re-sign up?
Dave good questions, I cannot really say. Check out the support page of the app for assistance.
I have a friend that used her husband’s email address when she set up her fb account because they were just using the same account. Now he has his own and used the same email on his account. I tried to fix it and it looks like she may have never verified his email as the primary on her account. It is stuck in a pending status and the option to add a new email address doesn’t exist. Is there a way to cancel the pending request so she has an option to enter a different email address? Right now she has to login by user name and it’s technically not linked to any email address.
a g yes genial ke onda que haces y kiero un correro electronico para mi facebook
My primary email account got removed because someone tried to attach it to a different facebook account, and I accidentally clicked on the confirm link. I removed my email from the other facebook account, but now the only listed email on my account is the @facebook.com email. It will not let me list this email as my primary email, and there are no other emails to list as the primary. I can not get past this point, so obviously I cannot connect my email back to my account… suggestions??