Well the results are in for our competition to win copies of the new Troubleshooting Windows 7 Inside Out by Mike Halsey, an editor here at your favourite tech website. The quality of the entries has been very high and a good few really made us chuckle :)
Each winner will receive a copy of the book in paperback and the runners up each receive a copy of the eBook. On top of this, every winner and runner up also receives a copy of Mike’s Windows 7 Power Users Guide as an eBook.
The Winners!
Brian Carpenter (Oklahoma) who wrote…
iPhone won’t sync in Windows 7, particularly 64-bit Windows 7 systems, based around the P55 chipset. The iPhone is usually (though not
always) recognized, but iTunes then complains that it can’t connect to the unit because of an “unknown error”, usually (though again, not
always) 0xE8000065.Disabling USB power management appears to be one solution. Click Start, type DEVMGMT.MSC and press [Enter] to launch Device Manager,
then click View > Devices By Type. Expand the Universal Serial Bus controllers section of the tree, right-click each USB Root Hub entry
in turn, select Properties > Power Management, and clear “Allow the computer to turn off this device to save power”.Reboot your PC after this tweak and try again.
I think this tip will help a lot of people, thanks Brian.
Vic Limbo (Philippines) who apart from having the coolest name in the competition said…
Upgrading Windows 7 from Vista hangs at 62%. Reboot your PC and it will back to Vista. Look at the log file \$WINDOWS.~BT\Sources\Panther\setupact.log and examine carefully. Usually it cause by Iphlpsvc service. Adding environment variables will fix this. To do this:
1. Restart the computer. Then, your computer will roll back to Windows Vista.
2. Click Start, right-click Computer, and then click Properties.
3. On the Advanced tab, click Environment Variables.
4. Under System variables, click New.
5. Type MIG_UPGRADE_IGNORE_PLUGINS in the Variable name field.
6. Type IphlpsvcMigPlugin.dll in the Variable value field.
7. Click OK three times to close the dialog boxes.
8. Start the upgrade installation again.
Which is a really useful tip. Let’s face it, anything that helps get people off Windows Vista is brilliant!
Suresh Govindarajan (Nebraska) who wrote…
Getting BSOD (rare in Windows 7) or experiencing frozen windows frequently?
The starting point of your troubleshooting should be “Event Viewer”.Go to control panel – System and Security – Administrative Tools – Event viewer or type EventViewer in start menu search box.click on Windows-system in the left side panel to view system events. you can filter the events to see only critical/error events using right side panel.By seeing the error details, you can find the cause of BSODs and freezing apps
Exellent tip there too.
Congratulations to all the runners up who will be notified by email and a big thanks to everyone who entered. The quality of the entries was incredibly high.
Troubleshooting Windows 7 Inside Out from Microsoft Press is available to buy now HERE, and The Windows 7 Power Users Guide is available to buy HERE. Both are available in paperback and as an eBook.
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