Have you ever felt the need to contact Google only to find out that the company that is present everywhere on the Internet is hard to come by?
It feels strange that such a big company has no public support hotline but only email and forum supports. Google support employees exist but their contact information are not available directly on the Internet. It boils down to the fact that they can contact you at anytime but you cannot contact them directly.
This article tries to answer the question who to contact at Google if you need to do so to get your question, request or proposal answered as quickly as possible.
Let us start with addresses and phone numbers of Google offices throughout the world.
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Those are the only phone numbers and addresses that you will find. Most of the support requests are handled via email, forums and web forms.
Google’s Help Center is the starting point for users who need help with Google products. This usually involves clicking through a series of support questions before a web form is displayed to contact Google.
Help forums:
Gmail:
- POP and IMAP
- Composing and Sending Messages
- Reading and Receiving Messages
- Loading Gmail
- Buzz and Contacts
- Managing Settings and Mail
Adsense
- AdSense Basics and Policies
- My Account
- Adding AdSense to my Site
- Products and Features
- Working with My Ads
- Reports and Earnings
- Payments
- Disabled Accounts
Blogger
Head over to the official Google support website that contains links to all help related forums that Google maintains.
Feedback forms
Feedback forms are another option to contact Google.
- Blogger
- Google Adsense
- Google Adwords
- Google Analytics
- Google Desktop
- Google Docs
- Google Earth
- Google Groups
- Google Maps
- Google News
- Google Notebook
- Google Privacy
- Google Sites
- Google Talk
- Google Web Search
- Orkut
- Picasa
- Youtube
Other options
Google Contact Page [link]
Some users had success contacting Google employees directly on their personal websites, on Twitter or on websites where they left comments.
Do you have Google contact information that are missing from this page? Let us know in the comments and we will add them to this page.
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If you call them it’s not like they will answer your question.
Depends on your request I’d say.
Posting on the forums and help center works if the problem is well-known.
I also once could not access my gmail. I sent a hysterical letter to gmail support and they answered very quickly.
Still, you are right – it is very disturbing that there is no real costumer support.
Thanks for the list.
Rather then go off on a tirade of how stupid this entire post is I think I will leave it at this. If you don’t get how dumb this idea is explaining it isn’t going to help. What is your next suggestion. What will your next gem be. Threaten to use services you get for free somewhere else like Bing if they don’t take your call and support you at a rate that will take them years to recover the loss of time wasted by their employees by the pennies in clicks ads they get from you?
You deem to spare us going off on a tirade
only to then offer an incoherent hysterical hissy fit.
We are all just in awe of your brilliance and toughness.
Happy New Year 2011 from Indonesia
I wish you all happy and healthy
there is a hacker sending gobs and gobs of mail to my inbox. Is there any way to stop him.
Today is June the 14th and it is Flag Day I am suprised that you do not have a Flag on your Google page with the history of the Flag of the United States and the many Flags we have had since the First one.
I hope that this will change sometime today for if ever we needed the Flag of our country to Fly high it is now.
Thank you and all the best to Google.
I have never had a Google account .. But some how they have my credit card information and has took one dollar at a time off my card ..how is this? And I have no way to contact them … What can I do ? I need a email or something so I dont have to contact my lawyer …. Please help me
sono italiano avrei una idea fantastica per far guadagnare google dieci volte tanto vorrei poter contattare i suoi fondatori per metterci d’accordo la mia idea puo valere il triplicare delle azioni a costi zero
grazie
architect samuele rovida 00393280608264 ITALIA