Comments on: About Relevant Knowledge

By: DVD Knife - Business & Technology

DVD Knife - Business & Technology — Sat, 14 Nov 2009 01:18:50 +0000

[...] though, it installs “RelevantKnowledge”, which looks to get information from the user, but it can be deleted after the install through the [...]

By: ifurn0

ifurn0 — Sat, 31 Oct 2009 09:57:17 +0000

well i was downloading one of those dodgy little apps called “digital video repair” mainly so i could fix up the seeking on an avi fast after it crashing 90% of the way though

it was simple enough for me. i just sandboxed it (sandboxe) and installed and prepared to start unpicking its claws from me system but it was laughably easy, after the programed installed it asked for internet acces to download the spyware to set it up. i blocked and remberd. checked for regitstry load points using autoruns and there were none

i thinks its begger spywhare atleast they ask you first, and easy to block and stop and aparently remove this is apreciated. there are far worse out there and there is a market for agregated data for market recerch. kudos for giving the heads up and easieness fu for not giving me a tickbox to opt in or out without having to install…

which didnt work in any case.
but be wary in any case. i had to block it from touching firefox and utorrent instanly after i opend the file.

By: GirlaPH

GirlaPH — Wed, 30 Sep 2009 00:35:08 +0000

I too have this program when I turned it on. It’s a good thing I got rid of it. xD

By: sha

sha — Sun, 20 Sep 2009 19:07:01 +0000

I also infected with relevant knowladge. But I managed to get rid of it by using control panel add or remove software. Thanks for the description

By: David H

David H — Sun, 13 Sep 2009 13:32:26 +0000

If you get the free dvd player by VLC you will get this crap. This looks like a trojan spyware in masquerade.

By: MP3 Voice Recorder - Partytow

MP3 Voice Recorder - Partytow — Wed, 09 Sep 2009 23:56:23 +0000

[...] Please note that the program tries to install Relevant Knowledge software on the computer. Relevant Knowledge monitors Internet behavior and it is suggested to [...]

By: MP3 Voice Recorder

MP3 Voice Recorder — Tue, 08 Sep 2009 21:56:43 +0000

[...] Please note that the program tries to install Relevant Knowledge software on the computer. Relevant Knowledge monitors Internet behavior and it is suggested to [...]

By: Jonny

Jonny — Tue, 07 Jul 2009 17:28:10 +0000

I would run a scan with the free versions of superantispyware and malwarebytes just to be on the safe side.

By: Boots

Boots — Tue, 07 Jul 2009 17:16:39 +0000

Well, I’m actually quite surprised. I uninstalled it via the Control Panel, and it left everything except that DLL. Upon a hard reboot I went to find it again, the file folder, and the DLL were both gone deleted.

I’m pleasantly surprised on that, but I will stay on alert about it; considering I’m sure it didn’t fully delete it 100%.

By: Martin

Martin — Tue, 07 Jul 2009 17:11:34 +0000

According to this post http://www.askmehelpdesk.com/internet-web/removed-rlls-dll-now-internet-network-inaccessable-37711.html you can move the rlls.dll out of the system folder, then into the recycle bin to delete it. You might need to run http://www.cexx.org/lspfix.htm (download it before moving the file) to fix Winsock and be able to connect to the Internet again. Let me know if that works.

By: Boots

Boots — Tue, 07 Jul 2009 17:00:56 +0000

RelevantKnowledge Just installed ITSELF on me with a Justin.TV Firefox addon which installed without my permission; and I’m pissed. I managed to remove everything except for rlls.dll.

Any suggestions?

By: Farn

Farn — Sat, 04 Jul 2009 03:14:51 +0000

And who are you trying to defend this program? I wouldn’t go around telling people it doesn’t include this garbage spyware just so that you can get more revenue.

By: Transcontinental

Transcontinental — Thu, 21 May 2009 17:02:24 +0000

ftp://ftp2.kcsoftwares.com/kcsoftwa/files/sumo_FF.exe does *not* have About Relevant Knowledge included. Don’t throw the baby with the water.

By: Jonny

Jonny — Thu, 21 May 2009 12:27:33 +0000

Just tried installing kcleaner from KCsoftware and found the same spyware optionally waiting to be installed. I understand the need for a revenue stream but this is rubbish. KC software offer otherwise pretty good software and it’s a bit of a shame.
People no longer reccomend such products when this happens and they will find themselves with less and less downloads.

By: Robert Palmar

Robert Palmar — Tue, 19 May 2009 03:53:25 +0000

“We make commercially viable efforts to automatically filter confidential
personally identifiable information and to purge our databases”

This EULA statement is the most laughable attempt at
customer assurance ever. What a total crock of BS.

Any software that includes this garbage
in its installer, even if one can opt-out,
is not worth installing and is best avoided.

By: Transcontinental

Transcontinental — Mon, 18 May 2009 22:40:58 +0000

Indeed the only trick in this ‘About Relevant Knowledge’ scheme is that of a possible confusion with the traditional EULA agreements, and it is removable, hence there is worse.

What had gotten on my nerves is … the nerve of daring such an offer, and also – but I’m no Zorro – the idea some users could just get confused or misunderstand.

By the way, Martin, you stated,
“Some developers, like those that develop SUMO, provide access to a lite version of their application which will install the program with the Relevant Knowledge addition.”
I guess you meant “[...]without the Relevant Knowledge addition.”
True, SUMo is downloadable on the developers FTP pages, at ftp://ftp2.kcsoftwares.com/kcsoftwa/files/, under sumo_FF.exe, same version without the extra crap.

Thanks for pointing this out and getting things clear.