Comments on: Update on my PayPal Story http://www.ghacks.net/2008/07/17/update-on-my-paypal-story/ A technology news blog covering software, mobile phones, gadgets, security, the Internet and other relevant areas. Sat, 11 Feb 2012 22:58:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Steve Raganhttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-411031 Steve Ragan Thu, 17 Jul 2008 22:08:28 +0000 http://www.ghacks.net/?p=5373#comment-411031 Martin, I'm glad to hear you got the keys, and that the story helped you out. Best, Steve PS That thing we talked about (the give away)...I think it is a go. Ping me and we can talk more. Martin,
I’m glad to hear you got the keys, and that the story helped you out.

Best,
Steve

PS
That thing we talked about (the give away)…I think it is a go. Ping me and we can talk more.

]]> By: Martinhttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410852 Martin Thu, 17 Jul 2008 15:33:01 +0000 http://www.ghacks.net/?p=5373#comment-410852 Rarst I think it's a team with additional experience and expertise in handling cases that cannot be explained immediately. Rarst I think it’s a team with additional experience and expertise in handling cases that cannot be explained immediately.

]]> By: Rarsthttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410847 Rarst Thu, 17 Jul 2008 15:27:40 +0000 http://www.ghacks.net/?p=5373#comment-410847 >unusual e-crimes investigations team That's like having second team for fixing what first team couldn't?.. :) Rather scary I'd say. >unusual e-crimes investigations team

That’s like having second team for fixing what first team couldn’t?.. :)

Rather scary I’d say.

]]> By: Michael Shihttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410767 Michael Shi Thu, 17 Jul 2008 13:47:25 +0000 http://www.ghacks.net/?p=5373#comment-410767 Well, Actually I am not surprised at all. At least you are lucky to catch Paypal's attention because of publicity. We all know paypal sucks, there is no doubt about it. You don't feel you are valued at Paypal, you are just a money cow to them. Well, Actually I am not surprised at all. At least you are lucky to catch Paypal’s attention because of publicity.

We all know paypal sucks, there is no doubt about it. You don’t feel you are valued at Paypal, you are just a money cow to them.

]]> By: Dotan Cohenhttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410724 Dotan Cohen Thu, 17 Jul 2008 13:01:00 +0000 http://www.ghacks.net/?p=5373#comment-410724 @Faust: OpenSolaris (or one of the BSD's) might just be the most secure option, by it's very obscurity. If it runs all the application one needs (I think that KDE runs on it) then by all means give it a shot. Of course, like you mention, network sniffing will defeat all local defenses. However, as Paypal is rather well encrypted, I suspect a client-side vulnerability. In any case, I just changed my Paypal password! And I now use a specific browser profile just for Paypal, with no extensions. @Faust:
OpenSolaris (or one of the BSD’s) might just be the most secure option, by it’s very obscurity. If it runs all the application one needs (I think that KDE runs on it) then by all means give it a shot.

Of course, like you mention, network sniffing will defeat all local defenses. However, as Paypal is rather well encrypted, I suspect a client-side vulnerability.

In any case, I just changed my Paypal password! And I now use a specific browser profile just for Paypal, with no extensions.

]]> By: Fausthttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410682 Faust Thu, 17 Jul 2008 12:18:59 +0000 http://www.ghacks.net/?p=5373#comment-410682 @ Dotan Security is in the user NOT the OS itself, so that is a random statement, but yes I agree he should switch, maybe OpenSolaris ? Anyways I hope everything gets found out, btw you could have been sniffed or some other type of network attack rather than a local one. @ Dotan
Security is in the user NOT the OS itself, so that is a random statement, but yes I agree he should switch, maybe OpenSolaris ?
Anyways I hope everything gets found out, btw you could have been sniffed or some other type of network attack rather than a local one.

]]> By: Jojohttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410579 Jojo Thu, 17 Jul 2008 11:14:08 +0000 http://www.ghacks.net/?p=5373#comment-410579 PayPal support is soooooo lame! I had a problem with them recently where I brought a product but he didn't have a direct Pay by PayPal button. SO I had to log into my account and od a Send Money operation. I don't keep any money in my PayPal account as I always choose the option to use my credit card. That way, if I have any problems with the payee, I can get my credit card company involved to help me. But when I executed the Send Money operation, I WAS NOT given the choice to choose my secondary source (credit card) source. Instead, PayPal took the money directly from my checking account which luckily, I had enough money in to cover the debit. I sent an email to PayPal support. The first guy didn't seem to comprehend what I was asking. The second guy he passed me to also seemed to have a problem with reading comprehension. Finally, I was passed to a 3rd person who did understand what I was asking but could not offer an explanation. When I replied saying her answer was useless, she did not reply at all. I then got a survey asking for my experience with support. Of course, I gave low marks. Hopefully, the read the survey's and maybe they will fire the whole lot of useless idiots! PayPal support is soooooo lame!

I had a problem with them recently where I brought a product but he didn’t have a direct Pay by PayPal button. SO I had to log into my account and od a Send Money operation.

I don’t keep any money in my PayPal account as I always choose the option to use my credit card. That way, if I have any problems with the payee, I can get my credit card company involved to help me.

But when I executed the Send Money operation, I WAS NOT given the choice to choose my secondary source (credit card) source. Instead, PayPal took the money directly from my checking account which luckily, I had enough money in to cover the debit.

I sent an email to PayPal support. The first guy didn’t seem to comprehend what I was asking. The second guy he passed me to also seemed to have a problem with reading comprehension. Finally, I was passed to a 3rd person who did understand what I was asking but could not offer an explanation. When I replied saying her answer was useless, she did not reply at all. I then got a survey asking for my experience with support. Of course, I gave low marks. Hopefully, the read the survey’s and maybe they will fire the whole lot of useless idiots!

]]> By: Dotan Cohenhttp://www.ghacks.net/2008/07/17/update-on-my-paypal-story/comment-page-1/#comment-410578 Dotan Cohen Thu, 17 Jul 2008 11:14:03 +0000 http://www.ghacks.net/?p=5373#comment-410578 You should really consider using a secure OS, such as Ubuntu or Mac. One of the reasons I moved to Fedora was security, as I keep quite a bit in Paypal and other online services. Fedora was hard to manage, but as it is Linux based it is very secure. Now that Ubuntu (another Linux-based OS) is available, and is easier to use than Windows, I really don't see any reason to put up with an insecure OS. Even if you like games (Which Windows is better for) then you should dual boot. You should really consider using a secure OS, such as Ubuntu or Mac. One of the reasons I moved to Fedora was security, as I keep quite a bit in Paypal and other online services. Fedora was hard to manage, but as it is Linux based it is very secure. Now that Ubuntu (another Linux-based OS) is available, and is easier to use than Windows, I really don’t see any reason to put up with an insecure OS. Even if you like games (Which Windows is better for) then you should dual boot.

]]>