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F8 does not load safe mode solution


I ran into an unexpected problem today and would like to share the description and solution for it. Pressing F8 between system boot and Windows start loads a menu that offers several choices like booting Windows in Safe Mode or Restoring the last known good configuration. My problem was that I could not get into the F8 menu no matter what I did. It simply would start Windows right away as if the keyboard was not working at all.

The keyboard however was working because I was able to enter the BIOS and change the BIOS configuration.And then I remembered that it could have something to do with the connection of the keyboard. It was an USB keyboard. I discovered two solutions that helped. The first was to go into the BIOS and enable USB Keyboard Support. This made it possible to press F8 and get into the menu that allowed me to boot into safe mode.

The other solution was to simply connect an old PS2 keyboard to the computer and use that for the time and remove it later on. I guess the problem is that Windows has not loaded the correct USB drivers when it is possible to press the F8 key.




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Categories: Operating Systems, Windows



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10 Responses to “F8 does not load safe mode solution”

  1. cobra934 says:

    However, if you can at least get into Windows, you can use the MSCONGIF utility to help you out.

    Click on Start, then Run. In the Run dialog box type “msconfig” and press enter to start the MSCONFIG utility.
    MSCONFIG offers a variety of options and settings you can use to selectively enable or disable certain programs or services to try and troubleshoot and narrow down problems you might be having. You can view the contents of the System.ini, Win.ini and Boot.ini files and check or uncheck the items you want to start. You can also uncheck services or programs that startup when Windows loads if you don’t want them to start.

    For our purposes, we just want to use MSCONFIG to boot into SafeMode. If you click on the Boot.ini tab you will see some checkboxes at the bottom under Boot Options. Click the checkbox next to /SAFEBOOT and select Minimal (if you really need network access while you are in SafeMode you can select Network instead).

    After you make the changes the computer will need to be rebooted for the changes to take effect. The computer will boot into SafeMode and allow you to do what you need. Once you have completed the actions or tasks you needed to use SafeMode for, you need to reopen MSCONFIG following the instructions above and uncheck the /SAFEMODE box under Boot Options so that the computer will boot into normal Windows mode the next time you start it up.

    That’s all!

  2. Dante says:

    I’ve found all versions of Windows (including Vista) to be a littly nutty at time when it comes to a USB keyboard. This is the reason I never bought a USB keyboard. USB mouse is ok. But keyboards causes hiccups once in a while.

  3. Pavan Kumar says:

    But, if so is the problem, how could you get into bios with the same usb keyboard???

  4. Dante says:

    to Kumar: I don’t think the BIOS is the problem. It’s Windows that is the problem.

  5. BWX says:

    Yeah I had the same problem after going from a regular old Logitech keyboard to a new Logitech USB keyboard..

    I could not get into the BIOS, (or hit F8 for safe mode)- I had to just hook up my old Logitech PS2 KB to hit the “Delete” key to get into the BIOS. I have an ASUS A8N-E mobo, but I never noticed any USB keyboard support options. I do have “legacy USB support option, but that doesn’t seem to work for this problem. Seems there would be a way to load the USB drivers first, before Windows starts or something. Anyway, here’s a little time saver- no need to disconnect the USB KB, just add the PS2 KB, then disconnect it when done changing options in BIOS, etc. It is annoying though.. and it should work with a USB keyboard, I don;t see why the mobo just doesn’t recognize the fact that you have a USB KB and work from that as if it were a PS2 KB, especially now, w/ so many USB KBs out there.

  6. BWX says:

    Hey I just tested this again, and now it works.. I CAN hit “DELETE” during boot w/ my USB KB and get into the BIOS. I DID turn on that “Legacy USB support” option on in the BIOS last time I was in there though, that might have done it.

    Also It might have been that before I just shutdown to test this, I went into device manager, went to the “Keyboards”- there was an “HID keyboard device” listing in there. I actually right-clicked and chose update driver, and it updated the driver. Usually anything like that just doesn’t update the driver automatically like that. Anyway. That worked, but not sure if I can get into safe mode via F8 with a well timed key-press or not. Strange, I know I couldn’t before… but now it seems to work, at least to get into the BIOS, and I imagine that if that works, getting into safe mode w/ F8 will work too.

    EDIT- I forgot- I am using Windows XP pro SP2 all updated..

  7. sameer says:

    in may pc when i am pressing f8 key it is not getting safemode i tryed all methods but not getting safemode
    Can u Kindly Resolve may problem
    Sameer

  8. BWX says:

    sameer,
    Read posts above by “cobra934″ —
    Or get a “non-USB” keyboard and stick it in the keyboard port just when starting and press F8 after the BIOS screen during startup.

  9. Anonymous says:

    If you have a key labeled “F-Lock” on your keyboard, press that key then afterward the F8 key will be properly recognized

  10. Jeevan says:

    Thanks for the tip guys. I am using a wireless kb and f8 wouldn’t work. Ill try these Methods.

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