Comments on: Itunes Error 69 when syncing iPod

By: George

George — Sun, 15 Nov 2009 01:57:13 +0000

ive got an 20gig photo ipod, and every time the sync gets to around 5.8gb it crashes and comes up with error -69. ive tried removing the bad songs and restoring the ipod. i even formatted my library and re imported the songs. however i also found that the songs which have apparently caused the error are now syncing. so im very confused, i dont want to have to take it to apple, as they’ll make me pay through the nose for a repair. any ideas?

thanks

By: lyfizgood

lyfizgood — Tue, 03 Nov 2009 20:40:24 +0000

moody, you are completely wrong. i have actually talked to Apple. the problem is corruption in the files. these files must be removed and replaced.

By: lyfizgood

lyfizgood — Tue, 03 Nov 2009 20:37:47 +0000

this is great info, but duznt exactly help. the way you’re doing it will not tell u which file is corrupted, it will only have the ipod skip syncing the file, so that it wont be synced to the ipod. i also hypothesize that this corruption can spread, so if the file is left unchecked, more files may become corrupt

By: Moody

Moody — Wed, 09 Sep 2009 20:48:10 +0000

Unfortunately whoever first started telling people that their files are bad and they need to delete it from the iPod is just wrong. Here’s how you REALLY fix it: Restore your ipod, making sure to place it in disk mode. Wait for the ipod to sync, and when it starts freezing on a song, rapidly tap or hold play/pause until it starts syncing again. Your iPod isn’t timed correctly with the computer and that’s that’s the reason for the error. pressing play will kick the iPod in the ass and make it line up with the process on your PC. You’re all welcome in advance.

By: Aetrack+

Aetrack+ — Sat, 22 Aug 2009 23:28:30 +0000

Listen to Rob, hes got the technique

By: RJ

RJ — Sat, 11 Jul 2009 20:42:29 +0000

Thanks, Rob!! Your suggestion worked for me as well.

By: Alan

Alan — Sat, 16 May 2009 14:54:20 +0000

Mine is the same as jess there is no option to do anything other than eject when you right click the icon in devices. Ipod has lost all its songs but will not speak to itunes to sync again

By: Jess

Jess — Tue, 12 May 2009 04:26:30 +0000

I tried that and it just freezes afterward.

By: donik

donik — Fri, 27 Mar 2009 15:20:20 +0000

This worked for me

Click ‘OK’ to the error message “Attempting to copy to the disk failed. An unknown error occured (-69).”

Do NOT eject the iPod icon from the DEVICES pane but right click the iPod icon instead.

Select the ‘Reset Warnings’ option from the pop up menu.

Click ’sync’ and iTunes continues from where it left off loading your iPod hard drive and

Thanks

By: scraver88

scraver88 — Thu, 12 Mar 2009 06:27:30 +0000

thank Rob so far its working ive done everything from restoring to reformating it!!!! Thanx a bunch

By: badman

badman — Sun, 22 Feb 2009 06:43:58 +0000

ma ipod duin this and i really wanna fix it but i dont have the reciept anymore

By: Rob

Rob — Tue, 30 Dec 2008 22:25:08 +0000

I had this problem with iTunes v1.3(WinXP SP3) & my 30GB iPod video(5th generation) despite using the ‘Restore’ option on iTunes. I eventually solved it by doing the following;

Click ‘OK’ to the error message “Attempting to copy to the disk failed. An unknown error occured (-69).”

Do NOT eject the iPod icon from the DEVICES pane but right click the iPod icon instead.

Select the ‘Reset Warnings’ option from the pop up menu.

Click ’sync’ and iTunes continues from where it left off loading your iPod hard drive and sycning some more.

If the error box appears again (it did for me several times) then repeat this procedure until eventually ‘iPod sync is complete – Okay to disconnect’.

Hope this works for you too. (30-Dec-2008)

By: Dave

Dave — Mon, 10 Nov 2008 01:01:36 +0000

Awesome, thanks!Personally i believe you are brilliant.

By: Joe Treanor

Joe Treanor — Tue, 21 Oct 2008 19:04:14 +0000

I do this but even when i uncheck all songs it still says this

also once i restore to factory settings theres still 30mb on my ipod, what is this???

By: babblebuth

babblebuth — Wed, 06 Aug 2008 23:02:26 +0000

Oy I don’t want a new ipod and some of the songs that this occurred on were songs I had before but accidentally deleted and needed to reload. If they worked the first time why would they be corrupt the second time. I think it could possibly be the new version because i was fine till i updated.

By: diepod

diepod — Fri, 01 Aug 2008 23:25:49 +0000

I’m having the same problem but there are many songs it may or may not occur on. I went to the store and they told me to reset, then restore then they gave me a new one. I suppose I’ll try to watch for which trtacs have problems, but with 13000 tracks, it would take a few hours of watching that bar, pls it doesnt always show the current track being worked on.

By: koutouyo

koutouyo — Sat, 19 Jul 2008 11:05:14 +0000

This problem can be fix in apple website but the way to fix it seem little bit hard on u guys, y dun u send it back to apple and tell them to fix it, that would be the best way. I got the same problem and on the next monday i;ll sent it to apple store they told me: “free to fix” so why dun u guy just try. =__=

By: X

Thu, 03 Jul 2008 01:43:24 +0000

i hv the same problem… when i try to sync my ipod… it says.. Attempting to copy to the disk failed. An unknown error occurred (-69), can someone tell me what to do??????
should i format the ipod????? pls. help!

By: jamboree

jamboree — Mon, 03 Dec 2007 16:41:45 +0000

I’m getting error 69’s a lot more lately. I wonder if it’s tied to the newest version of itunes or my new ipod touch?