Wordpress Incorrect Password

Cheryl emailed me this morning telling me that her password would not be accepted by Wordpress after registering a new account although she was sure that she did type it correctly. The message that would appear was always “Incorrect Password”. My first step of solving this problem was to change the password to “test” and try the login procedure again.

This did not work as well and the Incorrect Password screen did appear again. I then tried to generate a new password but this was also not accepted. I headed out and performed some searches for a solution and finally found it.

It seems that Wordpress is having problems with upper case usernames. Cheryl registered her account with a upper case C. I deleted that account, registered again with cheryl as the username instead and et voila, I was able to login immediately with the password that was send to my email address.

This will hopefully help all the other users who use upper case letters in their Wordpress usernames only to find out that login in with them does not work.