NBC Direct is a software that will be installed on your computer if you want to watch the videos offered at the NBC Direct website. Before NBC Direct is installed the Open Case Media Agent is installed on your system as well which is used for distributing content and managing rights.
I did install the service to be able to write about it and ran into a problem when I tried to uninstall NBC Direct. The uninstallation would hang and I had to press cancel to stop it. There was no progress and no information why it would not complete the uninstallation of NBC Direct.
My feeling was that it had something to do with the Open Case Media Agent service that was running on my system and I decided to stop the service. After stopping the service I tried to uninstall NBC Direct again and it completed the uninstallation in no time.
My conclusion would be to uninstall (using the normal Windows Add / Remove Programs menu for instance) the components the following way:
- Uninstall the Open Case Media Agent first. This gets rid of the service running in the background all the time.
- After this uninstall NBC Direct which will now uninstall completely.
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Thanks for the helpful post. Yesterday they released a new version of NBC Direct (allowing P2P downloads of HD versions of the shows) and it seems to be a little less buggy than the first, thankfully. It’s still a little annoying that there’s only one bloody commercial, only at least this time it’s for Intel and not Dove.
Tried going to the Add/Remove programs list and selecting Media agent and NBC Direct but neither one has the remove button come up as a option.
Anyone have any idea why this might be or know another way to uninstall them?
It won’t unistall on my computer because it says that my player.msi file is not a valid installation package for NBC Direct Beta.
Any ideas on how to get rid of it. I was able to uninstall the open media agent, but now I am unable to uninstall the NBC direct. Any suggestions.
I am having a simalar issue I was able to uninstall NBC Direct Player Beta but OpenCase won’t unistall and if I tried to reinstall NBC Direct if fails.
I am unable to get rid of NBC Direct Player Beta, same issue as the other Richard too :(
We need some help here!
I got rid of it by going into the registry and doing a search for NBC (make sure you backup your registry first!)
I then deleted every NBC Beta key I found, it finally went away…