Microsoft Office 2007 uses a new standard to save documents. You might have noticed that the documents saved are no longer named document.doc but document.docx. While this is not per se a problem for users with Office 2007 it is a major one for everyone else.
Microsoft released a compatibility patch for older Office versions which adds the functionality to those products but those who rely on Open Office for instance are facing a huge problem. Because, at the moment, Open Office does not support the docx format at all. If you open it you will only see lots of unreadable garbage.
Users have a few possibilities though. They can use the updated Word Viewer from the Microsoft website and use it to open the docx document. This document can then be copied and pasted into Open Office.
Another possibility would be to use the free online service called docx converter which converts docx documents into doc format readable by Open Office.
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