Sony DVD does not play on Sony DVD Player because of DRM

I knew that something like that was going to happen eventually and it did happen with the release of  the movies "Stranger Than Fiction" and "The Holiday". Mick B posted the story on a new blog that he apparently created just for the purpose of bringing the news to the world.

He rented the two DVD movies (from Sony Pictures) and tried to play them on a Sony DVP-CX995V DVD player. Both DVD movies did load until the splash screen was shown and stopped loading from that moment on. After 60 seconds the DVD player did turn itself off with no apparent reason. The turning off was likely caused by a power saving mode due to inactivity.

Mike did call the Sony support hotline and was told to call Sony Pictures instead which he did. The tech support told Mike that this was happening because of a new copy protection that Sony was using on those movies, and that Sony would not change the way the copy protection worked. A firmware update would correct this situation and make the DVDs playable in the player. When he asked about the update he was told that it was not available yet and that it could take two to four weeks before it would be available.

Great story, is not it? I really love the way the Sony tech reacted to Mikes question. Very professional to tell him that an firmware update would help but that it is not available now. Great help for someone who wants to play legit DVDs on a DVD player. Why is it the case that only customers who buy DVDs and CDs are often having troubles playing them?

I suppose there is only one solution to the problem. Avoid Sony at all cost, they had so many ****ups in the past years that I'm really wondering why they are still in the business at all.

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