Did you ever try to remotely access a computer of a user who is not tech-savvy ? How long did it take to configure the client system correctly ? One great solution for this kind of problems is the software Teamviewer which is free for non-commercial use. Teamviewer uses two software modules: The first is the one that is run by the person who wants to access a computer remotely while the second is run by the user who wants to permit remote access to his machine. The client module is absolutely easy to use. It just needs to be executed and displays a username and a password which the user who wants to access the clients machine has to enter in his Teamviewer software which is called the Supporter Module.
You normally use a phone or voip to communicate which is the preferred way to give the Supporter the data that he needs to access the computer. Teamviewer uses RSA-encryption to ensure that all data is encrypted between both computers. The module on the client computer does not have to be installed at all, it can be run and supplies all information necessary. The software works even if Firewalls or Proxies are installed on the client machine.
Teamviewer offers two modes. The first is the normal remote desktop mode which gives the Supporter full control over the clients machine. You can even initiate file transfers between both computers if it is necessary to send files to the client.
The second mode is interesting as well. It is called the presentation mode which mirrors the Supporters desktop at the clients machine. The client is therefor viewing everything that the Supporter is demonstrating at his computer. Great for online presentations for instance.
Teamviewer is working on every Windows edition starting with Windows 98. There is currently no support for Linux or Mac.
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Looks great but there’s one catch. “Connections with the Free version will automatically be terminated after 5 minutes.”
hey there,
that termination is only for the Quick Support, that means if both partners do have the full version of TeamViewer there is no 5 minutes limitation. Instead you have 25 hours free usage of the full software per month, which should be enough for the most of us :)
works fine but what about the connection setup ?
Is it going through there servers or directly to the target pc ?
I use TeamViewer since some month – a really great tool which has helped me to save much time in giving support to friends and my family.
I have tested several remote-desktop tools, but always I had problems with firewalls and proxy-servers.
It’s really depressing to explain a non-techie how to configurate a router to get remote-access.
Therefore I love TeamViewer, no configuration work necessary.
Some weeks ago I considered, how does TeamViewer connect to computers behind firewalls. So I have contacted the TeamViewer support-team.
In the first step you connect will be established through the TeamViewer server. The server checks if a direct connection is possible. Is this possible, the connection will be switched to a direct connection between you and your partner.
If a direct connection is not possible because of firewall, proxy-server, nat-router then the whole connection will be redirected through TeamViewer servers.
But don’t sweat it. All connection with TeamViewer are fully encrypted.
Well i guess that will cost them a lot of money. All those data that is going through the servers.
At the moment i also test some remote-desktop programs and team viewer is one of them.
I guess the first step is also for setting up some security.
I just used the program. WOW. It’s great!!! And it’s the first one that actually works! The only problem that I had was that the wallpaper of the other computer’s desktop disappeared when I was logged in and all I could see was a black wallpaper, so did the other person.
how we connect through teamviewer . when i try then need to set proxy server.
of course it disappeared, it would be slow as hell to redraw the screen with the wallpaper active, use your brain!
How to solve problem when TV say: “Connections with the Free version will automatically be terminated after 5 minutes.”
I and partner use Portable version at:
http://www.teamviewer.com/download/portable.aspx
>>that termination is only for the Quick Support, that means if both partners >>do have the full version of TeamViewer there is no 5 minutes limitation.
What is full version here mean? It mean I and partner have to install from TeamViewer_Setup.exe instead of Portable TeamVersion?
Teamviewer supports Mac now, it works great!!!
You may even uses cross-platforms…