Ipods can be compared to small computers that thankfully do not run on a windows operating system. They still tend to spit out an occasional error once in a while. Most of the time it either freezes, is stuck in disk mode or displays other errors that are not that common. (like icons that should not be there).
Most of the time a simple reboot while do the trick. Apple unfortunately decided not to include an on/off switch which means this has to be done by pressing a combination of buttons on the Ipod. If a relatively new Ipod froze up or displays an error do the following:
- Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
- Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Some users report that this method is not working for them, the Ipod was still frozen or displayed an error message. Those users had success by reseting the Ipod the following way:
- Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
- Press and hold the Menu and Middle buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Users with an older Ipod will have to do the following:
- Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
- Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.
Apple published additional tips if this procedure did not work out, here is what they suggested.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
Related Articles:
Ipod Disk Mode Ok to DisconnectIpod Reset Instructions
Put Wikipedia on your iPod
Ipod Socks
Copy Music from iPod to a Computer
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ok so i’ll use these steps to restart my frozen ipod video and it’ll work for some time and then it will freeze again. its really starting to freak me out because it only started doing this a few days ago and i spent a ton of money on this!!
HELP!
My ipod is stuck on hold or at least it has the lock symbol in the lefthand corner and I can get it off. I’ve tried all the reset options and restore but it doesn’t change. It won’t let me reset it, it won’t play music. Its stuck at the menu.
Help!!!
ok my 80gig ipod was frozen or keep rebooting to the apple screen. So of course i was mad. Ok really mad and nothing worked. i tried updating and everything else with no results. So i drinded the battery thinking it would help it forget something or whatever. This took a couple of days since i think after rebooting so much it turns off. U just got to keep it going or rebooting. Next thing u know it was dead. plugged it in and said something like battery is very or extremely low. PRESSED THE MENU BUTTON AFTER A AWHILE AND IF FREAKEN WORKED.
P.S sorry about the great grammer
my ipod won’t work at all when it turns on it says go to www.apple.com\support\ipod then it show’s a folder stating that it can’t read it ad then it turns off
I have an older IPOD (Ipod Mini 4 GB) that will no longer hold a charge (at all, even when I have charged it for 24 hours). I have already tried putting it in IPOD disk mode.
It still should be covered under a Best Buy 3 year warranty, but I am trying to keep from having to send it away for a while.
Any suggestions?
k my ipod nano (3rd generation) 8gig will just go to the apple logo and stay there, it will not stop doing that i have gotten 3 of them and all of them do that. i have reset the ipod many times and itunes does not recognize it, can u help me??
Hi there! My 60gb iPod Video is giving me serious headaches. Whenever I try to sync it with my iTunes library, the iPod stops half way through with an error message stating that it is unable to sync as “The required dic cannot be found” and then a Windows help bubble appears stating that “Delayed write has failed”
Can anyone assist, please?
hey guys this is a really good wedsite
you should ALWAYS use this if you need any help with your iPod
my 60gb ipod has frozen on a blank scrn n wen ever i do those steps on top the apple sign come up then a picture od a sad ipod comes up n underneath it i says www.appel.com/support/ipod then wen i visit that website it isnt useful at all..wat do i do to on my frozen ipod?…wenever i plug it onto the pc it shows a picture of a battery with a zigzag thing at the back of it..wat does that mean?..:S
thankx
I have a brand new 80 gb and I was putting songs on it and out of no where everything froze and then I heard clicking and then a window came up saying that I had a error I was gonna loose all my songs and I did 9 hours later I still can solve the problem.
I called the Ipod doctor he said it must be the hard drive and It will cost me 120$ Its the holiday. very bad timing.
please help me I cant afford that right now.
thanks
Okay,so i just got my ipod video 80Gb and everything was working fine until i got the ipod docking station and i kept it on the docking station for some time now and when i went to go take it off it says its on hold,i toggled the hold button but it dose not stay off hold it works for a few day thens goes back to the same problem,i guess i should try to reset it??…HELP!
I was listening to my ipod, while on the computer, and i look down and my IPOD is frozen.My IPOD Nano is only two years old!! I have done everything to fix it, what can i do?
My stupid i pod froze when i was downloading songs and it is stuck
thanks it realy works
I was having trouble with my ipod because i let the battery drain so low, and i was getting the “low battery connect to power”–and i connected it to my computer, waited, but nothing was happening. My itunes or MyComputer wasn’t recognizing my ipod neither. so I reset the ipod as you described and it worked =) Thanks!!!
i was chilling and my I pod just froze out of now where and i need help fixing it can you HELP!!!!! PLASE!!!!
my ipod shows mi the appel logo and wen i folow the instukcshen it thos the siem thing
Yay!..I Got Hella Stress Over My iPod Cuz It Was On FrOze..I Tried The Steps..AND IT WORKD ^^
i bought a black ipod video 30 gb off ebay 5th gen. its stuck on the apple logo screen. ive researched for 2 hours and tried everything, and i dont wanna pay gay apple 50 dolla to repair it. help plz, i really need it. ive tried putting it into diagnostic mode but no luck, it wont go from the apple logo at all.
please tell me how to fix my ipod touch that still shows a error message when i turn it on.it also has an apple when it turn it on.
my ipod touch stucks on the apple logo screen after jailbreak. is there any solution to fixed it???
I sent my ipod in and apple told me nothing was wrong. today I plugged it in, started syncing my stuff and I got the same problems again. my song will get me to song 304 (of 3000) and than a (-69) error appears. please tell me how I can fix this because I’m very annoyed.
hiya so what does the apple logo mean when it appears. it happend to me but id been listening to my ipod for about 2 hours so does it mean its over heated or something.but then i clicked menu an it was ok.
thanks, and btw for classic users press the menu and middle button to reset on all sites it says the menu and play doesnt work
i dropped my ipod and now whenever i turn it on the apple logo comes up and thenit doesnt go it just satys like that!!!!! please help can i get it repaired
thanx this helpd me alot!
heyyyyyy does any 1 know
wat to do when yur ipod
display connect to power but
its does not appear anythinq
on dat computer or the outlet so
can any 1 help me pliszzz
my i-pod froze and today moring it turned off and it wont turn back on can you help me plz
80 gb ipod freezes my computer states it must be re configured still does not work
i have the latest (5th gen?) 4gb Nano
my battery ran fully low after i used it for like a week without charging… so i connected it up to the computer to charge it.
the thing is, my nano really fussy and only shows up as ‘connected’ to the computer when it feels like it… and today it didn’t feel like it, so it won’t charge.
when i turn my nano on, the little ‘warning! low battery, connect to power!’ sign comes up (and i connect to the computer but it won’t connect), then it freezes, so i reset it and the apple sign comes up. then it the warning screen comes up again… and the cycle starts over again. and again. and again!
what can i do to charge it, which i think would solve the problem?… (i am connecting it straight to the computer using the cable thing it came with so that can’t be the problem?!)
can any chap help?! x please