If you are reading the comments of my two posts that suggest using the tvu player / tvuplayer to watch the worldcup games you notice that some people have initial difficulties with the utility. I collected a list of frequently asked questions. Reading this will solve most of the problems that the users encountered so far.
1. Where can I download the TVU Player / TVUPlayer ?
You can download it from the official website, rapidshare, badango or rapidsharing.
2. What do I do with a .rar file ?
A .rar file is a packed file. You need to unpack it with a packer that supports .rar files. This is for example winrar.
3. What are the requirements for the tvu player ?
Windows 2000 or XP
Broadband Internet connection, such as DSL or cable modem
4. I installed the tvuplayer but I do not see a channel list !
This seems to be a temporary issue. Close the program and start it later again.
5. The streaming stutters / stops, buffers all the time.
Try the (low) bandwidth channels. Please note that you need a broadband connection.
6. tvuPlayer cannot be initialized, please check the network connection
This can have two causes as far as I know. First you need to check your firewalls settings if it blocks the ports that tvu player needs to connect to the channel list and the streaming clients. Second it could be that you are using a proxy server which does not allow connection to the tvuplayer at all.
Quoted from the comments of Worldcup Preparations post. (thanks gornea)
At start TVU Player uses UDP 3950, 3951 and 3952 then at least one of TCP 3950, 3951 or 3952. The TV channels list is obtained from a connection on port TCP 8080. All those connections are made to the server previously mentioned by others. When you choose a TV channel it uses UDP 3940 and then a TCP connection to 3940. Then you just get a rain of connections to other servers using UDP/TCP combinations. In the end it settles to only UDP streaming between peers and an brief TCP reconnection for control and status I guess.
7. Log file
TVUplayer creates a log file which might help you in finding out why something is not working. It is located in the tvuplayer directory. You can check on the ports that the player is using on your system, you see if it was able to show the channel list and more.
My player is working fine and my log file is showing some problems , the following could be normal and temporary. Try closing and starting again.
Failed to update the channel list data in memory
Failed to update the channel list data, when initiating
Failed to update the peer server list data, when initiating
8. Where do I recieve official support for the tvuplayer ?
The official website for TVUplayer is tvunetworks.com and viidoo.com. Viidoo.com has a tvu player support forum.
Unsolved Issues:
Out of sync video and audio
Related Articles:
TVU Player FAQ updatedTVU Player Beta Invites
TVU Player 2.20 is out
Worldcup Preparations
Democracy Player
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Yep same problem here in Boston. Worked fine until this morning. Sucks, Argentina had an amazing game apparently. Well, now I can’t procrastinate anymore…
Has anybody contacted them and told them??
Same problem in USA.
i hope it is just for an hour or so…
US still no connection. Hup Holland!!!
They seem to be fixing it, just wait..
yep, seems to be problem with TVU, not our local installs. I guess the popularity of the program got out – and now thousands have it installed :-(
Shhhh – don’t tell anyone else about it!
out of all days…i get to miss a team score 6 goals…….sigh…
Was working fine the whole week until today. Hopefully they can fix it soon. Getting same erros as everyone else here in US (GA)…..
Now, let’s hope that everything got well and here we are watching the Holland match
guys, try d/ling tvants http://www.football4less.com/streams/tvants.html here’s the link… search for ESPN after installing.. hope this helps…
this world cup is turing into a disaster for me every bit of web softeare and proxy tricks I used are failing. aaaah! guess its back to Taiwanese local coverage with 4 ads per game!!
tvants works great with cctv5
Same problem here in Atlanta, GA. Stopped working right at halftime. Thought my office might have shut it down, but it does not work at home either. Must be their issue.
This is a disaster, i’ve been waiting all morning for the Netherlands game and the player disconnected during the second half of the Argentina game. Hopefully they fix this soon, The netherlands game isnt being broadcasted here in Canada…:(
i’m in atlanta too. i didn’t know there were other soccer fans around here…
now even the viidoo.com website is down. if it doesn’t get fixed today, at least all those watching TVU at work can switch to watching games at home or a bar, right?!?!?
cctv5 is the best i can get guys…u can try soccer-live tv if u know foreign language..
Which cctv5 are you doing mine is in chinese i think.
Does anyone know how to contact TVUNetworks ?
I live in Atlanta too so there is no espn 2 on that Tvants program?
i meant, we can watch games at home or a bar this weekend, and we’ll only miss the holland game, and hopefully it’ll be fixed over the weekend.
Same problem here in Italy :(((
Yeah from their website they have some phone numbers.
http://www.tvunetworks.com/contact_us/index.htm
I don’t have spotsnet :(, only TSN.
I already send them an email, waiting for an answer.
cctv-5 is in chinese.. tat’s the best i can find…it ‘s this CCTV5阳光世界æ?¯ï¼ˆæŽ¨è??） for ppl who dun understand chinese.. once i find out how to find ESPN2 ch i’ll get to u guys provided tvu’s stil down…
Is there any english commentary????
This is ridiculous, i can’t understand a thing these guys are saying, but i guess it’s better then nothing.
tvants is working great, although it’s not as simple of a program as TVU.
does any know for sure if tvants has ESPN2 ? of course it’s easy to find regular old ESPN, but ESPN@ is a whole different matter…
You can watch using tvants (mute it) and then listen with http://clients.mediaondemand.net/theSun/?Channel=1
The only issue is that the audio commentary is ahead of the video … by about 30 of 40 seconds
actually i’m wrong – it’s more like 2 minutes ahead of the video … so one or the other :)
I think the game’s on ESPN2. Anyone know the TVAnts tracker for that one?