If you are reading the comments of my two posts that suggest using the tvu player / tvuplayer to watch the worldcup games you notice that some people have initial difficulties with the utility. I collected a list of frequently asked questions. Reading this will solve most of the problems that the users encountered so far.
1. Where can I download the TVU Player / TVUPlayer ?
You can download it from the official website, rapidshare, badango or rapidsharing.
2. What do I do with a .rar file ?
A .rar file is a packed file. You need to unpack it with a packer that supports .rar files. This is for example winrar.
3. What are the requirements for the tvu player ?
Windows 2000 or XP
Broadband Internet connection, such as DSL or cable modem
4. I installed the tvuplayer but I do not see a channel list !
This seems to be a temporary issue. Close the program and start it later again.
5. The streaming stutters / stops, buffers all the time.
Try the (low) bandwidth channels. Please note that you need a broadband connection.
6. tvuPlayer cannot be initialized, please check the network connection
This can have two causes as far as I know. First you need to check your firewalls settings if it blocks the ports that tvu player needs to connect to the channel list and the streaming clients. Second it could be that you are using a proxy server which does not allow connection to the tvuplayer at all.
Quoted from the comments of Worldcup Preparations post. (thanks gornea)
At start TVU Player uses UDP 3950, 3951 and 3952 then at least one of TCP 3950, 3951 or 3952. The TV channels list is obtained from a connection on port TCP 8080. All those connections are made to the server previously mentioned by others. When you choose a TV channel it uses UDP 3940 and then a TCP connection to 3940. Then you just get a rain of connections to other servers using UDP/TCP combinations. In the end it settles to only UDP streaming between peers and an brief TCP reconnection for control and status I guess.
7. Log file
TVUplayer creates a log file which might help you in finding out why something is not working. It is located in the tvuplayer directory. You can check on the ports that the player is using on your system, you see if it was able to show the channel list and more.
My player is working fine and my log file is showing some problems , the following could be normal and temporary. Try closing and starting again.
Failed to update the channel list data in memory
Failed to update the channel list data, when initiating
Failed to update the peer server list data, when initiating
8. Where do I recieve official support for the tvuplayer ?
The official website for TVUplayer is tvunetworks.com and viidoo.com. Viidoo.com has a tvu player support forum.
Unsolved Issues:
Out of sync video and audio
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